Iron Mountain Inc

  www.ironmountain.com
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Iron Mountain Inc Reviews in Los Angeles, CA

Updated Jul 4, 2014
All Employees Current Employees Only

4.0 6 reviews

67% Approve of the CEO

(no image)

William Meaney

(3 ratings)

56% of employees recommend this company to a friend

Review Highlights

Pros
  • Good front line employees and work life balance is ok (in 16 reviews)

  • Good benefits, great people to work with, always something new happening (in 23 reviews)


Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 13 reviews)

  • Concern for the customer as the Customer Service is poorly trained and HIGH turnover with CS (in 12 reviews)

More Highlights
6 Employee Reviews Back to all reviews
in
    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Bright, caring staff poised to successfully land high growth opportunities now that it's a REIT

    Solutions Architect (Current Employee) Los Angeles, CA

    ProsBright and surprisingly creative and flexible staff makes work engaging and fun. Long-timers know where the bodies are buried and are able to steer newbies clear of potential problems. Much of the training is self-help videos and online exercises, generally very good. Excellent market data, leads and research ensure the best and brightest have the best info to make good decisions and to be most productive. Solid benefits and pay. Vision and Mission are easy to get behind and support.

    ConsA challenging environment to gain proficiency; some processes seem over engineered and people in the know go around these hurdles, causing fires elsewhere. Good communication and transparency, though, but cycles are burned unnecessarily. CYA emails and figuring out what's going on by the 48th forward is tedious, but it's in the culture.

    Advice to Senior ManagementWe need a process to autopsy things that go wrong and another to challenge industry data and stats based on our own experiences. Teams in the field have a lot of industry and competitive insight that could better be shared - perhaps on Salesforce "Chatter" Also, we should have "No Meeting Fridays" to catch up, distill and share what we've learned.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A great place to work, but not without its flaws.

    Anonymous Employee (Current Employee) Irvine, CA

    ProsLarge stable company with reputable name

    ConsCompany is an aggregation of acquisitons, and as such suffers from subpar internal communication and colloboration. Modernization is sorely needed, but management is aware and steps are in place to improve.

    Advice to Senior ManagementImprove internal communication between teams and divisions within the company.

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

     

    Great Culture

    Sales Representative (Former Employee) Los Angeles, CA

    ProsTraditional Fortune 500 company with a great culture and co-workers that were more like family. Ability to advance and no limitations put on earnings (sales).

    ConsExecutive management possessed strong leadership and vision at one time, not sure that it is this way today.

    Advice to Senior ManagementContinue employee development. It keeps morale and tenure on the positive side.

    Yes, I would recommend this company to a friend

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    • Work/Life Balance
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    quick review

    Anonymous Employee (Current Employee) Los Angeles, CA

    Proscompany in forward thinking and there is sufficient ability to move up... Great stock and a sound business

    Consinternal processes are cumbersome.. You really have to know how to navigate the org in order to get things done.

    Advice to Senior Managementkeep doing what you are doing and keep things simple. Remember to invest in your people. Keep ahead of the curve.

    • Culture & Values
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    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    It's a paycheck

    Anonymous Employee (Current Employee) Hollywood, CA

    ProsFairly easy going, not a lot of pressure - with the exception of one micro-manager. But everyplace has the one disgruntled employee that ruins it for everyone.

    ConsOnly upper management is staff. Everyone else is "permanent" freelance. And the company does little things to remind you of your non-employee status all the time.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Approves of CEO

    2 people found this helpful  

    Uncertainty and upheaval

    Account Manager (Current Employee) Los Angeles, CA

    ProsFair-to-above market compensation, depending on where you live. Good benefits. Some exceptional people on staff.

    ConsIndustry is rapidly changing, and the company is behind the curve. Every year brings sweeping change in team structure, territory, account lists and compensation structure making it difficult to stay on top of things. Lots of layoffs have lowered morale and career expectations. Very difficult to move up the ladder unless you're willing to relocate. Little diversity above the front lines. While there are some sharp folks employed here, there are also some very dull folks - promotions don't always seem to go to the most deserving.

    Advice to Senior ManagementReally listen to your customers AND your employees.

    No, I would not recommend this company to a friend

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