Iron Mountain Inc Reviews

Updated March 23, 2015
419 reviews filtered by
  • Any Location
  • Any Job Title
2.9
419 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
William Meaney
100 Ratings

Pros
  • Nice work/life balance, options to work from home depending on the nature of your position (in 19 reviews)

  • Global company with good benefits & on site subsidized cafeteria (in 28 reviews)

Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 16 reviews)

  • Outsourcing customer service to the Phillipines initlally irritated customers (in 14 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Good company, dated technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Dev Manager in Southborough, MA
    Former Employee - Software Dev Manager in Southborough, MA

    I worked at Iron Mountain Inc full-time (more than 3 years)

    Pros

    Good, smart people, trying to do the right thing. They were trying to solve some very interesting data protection problems.

    Cons

    Senior management that didn't know what to do with technology. And given the nature of the company, they're hesitating to use modern technology (trying to avoid 'fads')

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. Great Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Service Specialist in Milwaukee, WI
    Current Employee - Transportation Service Specialist in Milwaukee, WI

    I have been working at Iron Mountain Inc full-time (more than 8 years)

    Pros

    Great Management. Friendly staff.

    Cons

    Lean staffing can make getting time off a challenge occasionally.

    Recommends
    Neutral Outlook
  3. Significant changes afoot; managing expenses, salaries and everything thats not nailed down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Architect in Boston, MA
    Former Employee - Information Architect in Boston, MA

    I worked at Iron Mountain Inc

    Pros

    There are some growth opportunities in area's the are great work

    Cons

    They want to measure and manage everything, their culture is non existent and its just about the bottom line, lots of outsourcing to india

    Advice to ManagementAdvice

    Build a culture of performance and ethics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Going through changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Iron Mountain Inc

    Pros

    - Great pay and benefits
    - Large organization with many layers and established teams
    - Strong financial health
    - Records management leader

    Cons

    - Industry changing to digital, company moving to REIT focus away from physical storage
    - Middle leadership given too long to fail before changes are made, slow to react, and too detached/oblivious to what is takes to execute plans
    - Operations team not efficient but think they are

    Advice to ManagementAdvice

    Cut out older non-producing leadership who blame lower lever managers for their lack of leadership.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. A very pleasant one.A good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Iron Mountain Inc

    Pros

    The ability to be creative.They let you think on your own.

    Cons

    Not enough middle management support. But improving. Hopefully this will show results soon.

    Advice to ManagementAdvice

    Get rid of the red tape from Corp. To many decisions get held up at corp.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. If you like making just enough to get by... then work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Record Center Specialist in Raytown, MO
    Current Employee - Record Center Specialist in Raytown, MO

    I have been working at Iron Mountain Inc full-time (more than a year)

    Pros

    I do love the benefits here

    Cons

    When it comes time for a raise they use presents, like 1 percent of you current salary. That's what I got after a year of work... 1 percent increase.

    Advice to ManagementAdvice

    If you want to keep your employees compensate them properly.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 3 people found this helpful

    The ship is sinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Sales Executive
    Former Employee - Business Sales Executive

    I worked at Iron Mountain Inc full-time (more than 8 years)

    Pros

    Good benefits, Had great local leadership

    Cons

    Work life balance is no longer there. Constant change and on going downsizing. REIT status changed companies direction and their customer service disintegrated with all the changes.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. Great potential but leaders not addressing real issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc full-time

    Pros

    Nice, well-meaning people; strong culture of doing the right thing; belief in talent as strategy; strong financial management; commitment to social responsibility.

    Cons

    Gap between intent and execution. Very risk averse; old boy network, especially in the field; too many people who have only worked at Iron Mountain/stuck in tradition; too much DIY for employees to function efficiently (and happily).

    Advice to ManagementAdvice

    Address the "cons." Ask people to help you solve problems, create solutions -- too much input and thinking trapped at the senior level.

    No opinion of CEO
  10. Good place to work if you're in the right organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Boston, MA
    Current Employee - Program Manager in Boston, MA

    I have been working at Iron Mountain Inc full-time (more than 3 years)

    Pros

    Good pay, benefits, and work/family balance.

    Cons

    Abrupt organizational changes seem to occur on a regular basis.

    Advice to ManagementAdvice

    Watch your back.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Iron Mountain Inc

    Pros

    The company attracts smart dedicated and smart people. Iron Mountain is a good company with great people who work very hard.

    Cons

    Iron Mountain's revenue is dependent upon paper storage in its core. Technology is replacing the need for paper and since paper related businesses are experiencing rapid declines (printers, greeting cards, etc.) the company must reinvent themselves to continue to grow.

    Advice to ManagementAdvice

    Don't leave the matter of evolution to the next generation of leaders. It is not enough to place emphasis day-by-day on turned numbers to hit immediate revenue targets. Determine what Iron Mountain is going to be 20 years from now; then invest time, money and energy into what is next.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

Work at Iron Mountain Inc? Share Your Experiences

Iron Mountain Inc

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.