Iron Mountain Inc Reviews

Updated August 26, 2015
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2.9
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Recommend to a friend
Approve of CEO
Iron Mountain Inc President & CEO William Meaney
William Meaney
115 Ratings

Pros
  • Work Life balance is exceptional (in 19 reviews)

  • Global company with good benefits & on site subsidized cafeteria (in 28 reviews)

Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 16 reviews)

  • Customer service has always been a problem despite attempts at improvement (in 14 reviews)

More Pros and Cons

464 Employee Reviews

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  1. Great people, great company.

    Current Employee - Director
    Current Employee - Director

    I have been working at Iron Mountain Inc (More than 10 years)

    Pros

    Great people dedicated to gettgin the job done.

    Cons

    The same red tape you would find at any large corporation


  2. Product Marketing Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing Manager in Boston, MA
    Current Employee - Product Marketing Manager in Boston, MA
    Recommends
    Neutral Outlook

    I have been working at Iron Mountain Inc full-time (More than 8 years)

    Pros

    Solid global company #1 in the industry for Information Management. Good culture and work life balance.

    Cons

    Many changes due to recent REIT conversion and plan to buy their major competitor.


  3. Helpful (1)

    Business Development Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Negative Outlook
    Approves of CEO

    Pros

    Industry Leader, Good Support, Collaborative Culture, good comp potential,

    Cons

    Too many changes, each year,


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. n/a

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Imaging Specialist in Denver, CO
    Current Employee - Imaging Specialist in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Iron Mountain Inc (More than a year)

    Pros

    I was able to work as a team and independent and i liked that..

    Cons

    At times had alot of drama.


  6. Manager, IT Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Operations Manager in Chicora, PA
    Former Employee - IT Operations Manager in Chicora, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Iron Mountain Inc (More than 3 years)

    Pros

    I had the opportunity to work with great folks in the IT department.

    Cons

    Cost cutting ideas other than outsourcing

    Advice to Management

    Retain high performers and find ways to better cut costs other than outsourcing.


  7. Helpful (1)

    Probably on the Downslide

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Boston, MA
    Former Employee - Financial Analyst in Boston, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Iron Mountain Inc full-time (More than a year)

    Pros

    Good work/life balance, good benefits

    Cons

    3 layoffs in under 4 years

    Advice to Management

    Parlay the strong balance sheet into a new sustainable business model, paper storage is hardly the future.


  8. Great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc (More than a year)

    Pros

    Arguably one of the best companies I have worked for. The people I work with know what their jobs are and do them well. Work from home policy is allowed, when needed, which is nice for the employees that have children.

    Cons

    Recent changes could have made the office environment somewhat skittish, but VP has done an excellent job at keeping morale high.

    Advice to Management

    Keep building up the relationships with employees.


  9. Helpful (2)

    New direction for the company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operations in Boston, MA
    Former Employee - Sales Operations in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Iron Mountain Inc full-time (More than 3 years)

    Pros

    Great people to work with, If you have a question or need help someone will be there for you, the work from home policy is terrific, nice location in downtown Boston

    Cons

    Constant changes in management and organization, hard to advance your career, jobs are starting to be off-shored to India, not many vacation days.

    Advice to Management

    Give a plan more than a year to succeed. It takes time for employees to get used to new acronyms and group structures.


  10. CDL-B Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CDL-B Driver in Addison, IL
    Former Employee - CDL-B Driver in Addison, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good work out. Keeps you busy.

    Cons

    Sometimes too heavy of a workload.

    Advice to Management

    Listen to employees


  11. Good company going through change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in America, IL
    Current Employee - Anonymous Employee in America, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    People, culture, opportunities, footprint and technology.

    Cons

    Many of the strong managers are now gone leaving major functional areas and projects without clear and competent direction.

    Advice to Management

    Quickly assess the skills required to move the organization to the next level and check your bench strength.



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