Iron Mountain Inc Reviews

Updated June 29, 2015
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3.0
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Iron Mountain Inc President & CEO William Meaney
William Meaney
105 Ratings

Pros
  • Work Life balance is exceptional (in 19 reviews)

  • Global company with good benefits & on site subsidized cafeteria (in 28 reviews)

Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 16 reviews)

  • Customer service has always been a problem despite attempts at improvement (in 14 reviews)

More Pros and Cons

436 Employee Reviews

Sort: Popular Rating Date
  1. Iron Mountain IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ridgefield, CT
    Current Employee - Anonymous Employee in Ridgefield, CT

    I have been working at Iron Mountain Inc full-time (More than 10 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Lots of good, hard working people.

    Cons

    Job roles are very ill-defined, career path is very much up to you to blaze.

    Advice to Management

    Discontinue use of the word "resources" (at least publicly) when referring to your teams that keep the engine running. Such a morale killer.


  2. Great Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc

    Pros

    Benefits and pay is excellent. Very aggressive in growth strategy, and very, very customer focused then operationally and financial focused. They had a restructure in company organization with SEC recently which gave them a lot of tax benefits. Culture is good, but operations are spread out in densely in markets, requiring leadership to stay on the move to manager resources.

    Cons

    I really didn't see any Con's with them.


  3. Production Imaging Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Imaging Coordinator in Houston, TX
    Former Employee - Production Imaging Coordinator in Houston, TX

    I worked at Iron Mountain Inc

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    My co-workers were very nice to work with.

    Cons

    Upper Management doesn't give a crap about the employees. It's all about being the biggest Records Storage Facility world wide, not about the people who work the jobs in order for the company to grow. No decent pay nor any recognition.

    Advice to Management

    Care more about your employees....they are the ones who ultimately make you money.


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  5. Helpful (1)

    Sales Executive - Iron Mountain Fulfillment Solutions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Iron Mountain Inc full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Company with Great training. Good place to meet business contacts.

    Cons

    With every large organization, lay-offs were annual.


  6. Helpful (1)

    Marketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Boston, MA
    Current Employee - Manager in Boston, MA

    I have been working at Iron Mountain Inc full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good learning, great people, good compensation

    Cons

    Annual re-orgs and leadership changes, long term strategy is not clear


  7. Helpful (2)

    Transportation Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Supervisor in Pittsburgh, PA
    Current Employee - Transportation Supervisor in Pittsburgh, PA

    I have been working at Iron Mountain Inc full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Major players in the business. Always growing and buying existing competitors. If you work hard and do it the IM way.... You can go and be anything you desire. I met Bill Meaney, CEO. Super nice guy who cares.......yes, cares...

    Cons

    Noting really.... The pay comes, but i would try to get the highest salary if you are non -exempt because ht e2.5-3% tops raises are pretty weak.

    Advice to Management

    Reward your performers and salaried people. Sups have all the responsibility, Hourly do all the labor from the Sups. direction, Managers get all the reward.... Don't forget the little man and the middle management.....


  8. Helpful (1)

    Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc full-time (More than 5 years)

    Recommends
    Recommends

    Pros

    Good salary, bonuses and benefits.

    Cons

    Executive leadership and directional goals are constantly changing. Priority is quantity, not quality.


  9. Great place to work, but...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Imaging Production Specialist in Laurel, MD
    Current Employee - Imaging Production Specialist in Laurel, MD

    I have been working at Iron Mountain Inc full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with and lots of opportunities for growth within the company.

    Cons

    For front line employees the pay is really low and yearly raises aren't impressive at all.

    Advice to Management

    Pay your front line employees more!


  10. Hard work gets recognized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc full-time

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Community of hard working individuals
    Fair pay for employees
    Opportunity for overtime
    Top employees definitely acknowledged
    Never a dull moment

    Cons

    Leadership changes left employees concerned about future
    Multiple changes to field structure was disruptive
    Field management is on-call 24/7/365
    Productivity focus resulted in less of a focus on quality


  11. Sales Rep.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Royersford, PA
    Former Employee - Anonymous Employee in Royersford, PA

    I worked at Iron Mountain Inc (More than 10 years)

    Pros

    Great group of people to work with!

    Cons

    At the time I was there the training dept. was not the best, large turn over. They were still in the stage of development at the time and I'm sure all is in place now.

    Advice to Management

    Over the top with micro managing! Sales people are self-motivated and their incentive is revenue! My advice would be to tone it down a bit.



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