Iron Mountain Inc Reviews

Updated September 3, 2015
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2.9
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Recommend to a friend
Approve of CEO
Iron Mountain Inc President & CEO William Meaney
William Meaney
116 Ratings

Pros
  • Work Life balance is exceptional (in 19 reviews)

  • Global company with good benefits & on site subsidized cafeteria (in 28 reviews)

Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 16 reviews)

  • Customer service has always been a problem despite attempts at improvement (in 14 reviews)

More Pros and Cons

470 Employee Reviews

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  1. Good working Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Analyst in Boston, MA
    Former Employee - Sales Analyst in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Iron Mountain Inc (More than a year)

    Pros

    nice salary and friendly peers

    Cons

    disorganization. Constantly starting and stopping initiatives each year.


  2. Sorry to leave

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Neutral Outlook

    I have been working at Iron Mountain Inc full-time (More than a year)

    Pros

    Loved working at Iron Mountain -- solid benefits, nice office (Boston), good people, and terrific work life balance including robust mobile employee program. Left due to a layoff, but was very happy there.

    Cons

    Not as much flexibility if you are not at a corporate location.

    Advice to Management

    Upper management needs to help divisions be less siloed and needs to understand how important a clear vision and mission are to employees.


  3. Great people, great company.

    Current Employee - Director
    Current Employee - Director

    I have been working at Iron Mountain Inc (More than 10 years)

    Pros

    Great people dedicated to gettgin the job done.

    Cons

    The same red tape you would find at any large corporation


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  5. Product Marketing Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing Manager in Boston, MA
    Current Employee - Product Marketing Manager in Boston, MA
    Recommends
    Neutral Outlook

    I have been working at Iron Mountain Inc full-time (More than 8 years)

    Pros

    Solid global company #1 in the industry for Information Management. Good culture and work life balance.

    Cons

    Many changes due to recent REIT conversion and plan to buy their major competitor.


  6. Helpful (1)

    Is Iron Mountain a good company or not

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Iron Mountain has good benefits - Dental, Health Insurance, 401k and a stock purchasing plan - the plans are neither good or bad.

    Cons

    Iron Mountain does not inspire loyalty in it's brand. Thirty year employees are laid off without any type of package deal, just a check for unused vacation time. If you work for Iron Mountain leave as soon as possible

    Advice to Management

    If you have an employee who has never had a bad review, moved up the ranks thru successive buy outs, don't throw them out like an old shoe.


  7. Helpful (1)

    Business Development Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Negative Outlook
    Approves of CEO

    Pros

    Industry Leader, Good Support, Collaborative Culture, good comp potential,

    Cons

    Too many changes, each year,


  8. n/a

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Imaging Specialist in Denver, CO
    Current Employee - Imaging Specialist in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Iron Mountain Inc (More than a year)

    Pros

    I was able to work as a team and independent and i liked that..

    Cons

    At times had alot of drama.


  9. Helpful (1)

    Manager, IT Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Operations Manager in Chicora, PA
    Former Employee - IT Operations Manager in Chicora, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Iron Mountain Inc (More than 3 years)

    Pros

    I had the opportunity to work with great folks in the IT department.

    Cons

    Cost cutting ideas other than outsourcing

    Advice to Management

    Retain high performers and find ways to better cut costs other than outsourcing.


  10. Helpful (1)

    Probably on the Downslide

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Boston, MA
    Former Employee - Financial Analyst in Boston, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Iron Mountain Inc full-time (More than a year)

    Pros

    Good work/life balance, good benefits

    Cons

    3 layoffs in under 4 years

    Advice to Management

    Parlay the strong balance sheet into a new sustainable business model, paper storage is hardly the future.


  11. Great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc (More than a year)

    Pros

    Arguably one of the best companies I have worked for. The people I work with know what their jobs are and do them well. Work from home policy is allowed, when needed, which is nice for the employees that have children.

    Cons

    Recent changes could have made the office environment somewhat skittish, but VP has done an excellent job at keeping morale high.

    Advice to Management

    Keep building up the relationships with employees.



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