Iron Mountain Inc Reviews

Updated April 26, 2015
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2.9
426 Reviews
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William Meaney
102 Ratings

Pros
  • Nice work/life balance, options to work from home depending on the nature of your position (in 19 reviews)

  • Global company with good benefits & on site subsidized cafeteria (in 28 reviews)

Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 16 reviews)

  • Outsourcing customer service to the Phillipines initlally irritated customers (in 14 reviews)

More Pros and Cons

Employee Reviews

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  1. B2B, national account, Fortune 500 sales

    Current Employee - SENIOR SOLUTIONS SALES EXECUTIVE in Irvine, CA
    Current Employee - SENIOR SOLUTIONS SALES EXECUTIVE in Irvine, CA

    I have been working at Iron Mountain Inc full-time (More than 8 years)

    Pros

    Great work environment, benefits, and awards/ ackowledgements

    Cons

    Salary is not up to par with industry

    Advice to Management

    Increase salary, and restart merit increases

  2. Senior Business Development Executive, Healthcare

    Current Employee - Business Development Executive
    Current Employee - Business Development Executive

    I have been working at Iron Mountain Inc full-time (More than 3 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    Stable company in the sales division, especially on the National and Vertical teams.

    Cons

    Iron Mountain is an Operations company - not a sales company. Sales compensation is clunky and this is not a forecasting/bookings culture. Though efforts are being made to change that, Sales clearly takes a back seat to Ops.

    Advice to Management

    Figure out what kind of sales team you want - and if you want to attract and keep strategic enterprise reps - figure out a way to motivate and reward them for their efforts.

  3. Senior Manager Connected Backup Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Iron Mountain Digital, A great place to build relationships and create new business opportunities.

    Cons

    Trying to run a software company with the rules of a storage company were challenging

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  5. Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA

    I have been working at Iron Mountain Inc full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Iron Mountain attracts good dedicated people to the organization.

    Cons

    Iron Mountain is not a friendly environment for women and minorities to rise through the ranks. And when women and minorities make it past the glass ceiling, their is no monitoring of the Company's VP leader's disbursement of salary, raises and stock options awards which results in a very uneven pay scale.

    Advice to Management

    Do better

  6. Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Bangalore (India)
    Current Employee - Systems Engineer in Bangalore (India)

    I have been working at Iron Mountain Inc full-time (More than a year)

    Pros

    Good quality of work, Work from home options is available, Good work/life balance.

    Cons

    Frequent changes in company organization structure. There are no big cons to work for this company.

    Advice to Management

    No Advice...

  7. Want not to get paid , work here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Saint Paul, MN
    Former Employee - Sales Representative in Saint Paul, MN

    I worked at Iron Mountain Inc

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Market leader, great website. willing to buy out anyone who gets in their way!

    Cons

    Iron Mountain does everything they can not to pay their sales force.

    The company also promises things to customers that really do not work. Just look at what they have rolled out in the past 5 years and you will see that. Accutrac, Cloud storage, HR & AP. solutions.

    Advice to Management

    Do what you promise and quit cheating your employees! Focus on more than smoke an mirrors.

  8. Good company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Bangalore (India)
    Current Employee - Senior Software Engineer in Bangalore (India)

    I have been working at Iron Mountain Inc full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work environment
    WFH Option
    Work environment that allows you to work on every possible aspects of a project

    Cons

    no onsite opportunities due to captive model
    Need to better engage resource capabilities for development ventures instead of preferring Vendors.

    Advice to Management

    The onsite offshore model has to be better implemented to improve quality work

  9. record center specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Record Center Specialist in Salt Lake City, UT
    Former Employee - Record Center Specialist in Salt Lake City, UT

    I worked at Iron Mountain Inc

    Recommends
    Recommends

    Pros

    teamwork, ordering, easy task to do and clean building

    Cons

    temp for project only. not consider to continue as career

  10. Significant changes afoot; managing expenses, salaries and everything thats not nailed down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Architect in Boston, MA
    Former Employee - Information Architect in Boston, MA

    I worked at Iron Mountain Inc

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are some growth opportunities in area's the are great work

    Cons

    They want to measure and manage everything, their culture is non existent and its just about the bottom line, lots of outsourcing to india

    Advice to Management

    Build a culture of performance and ethics

  11. Going through changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Iron Mountain Inc

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    - Great pay and benefits
    - Large organization with many layers and established teams
    - Strong financial health
    - Records management leader

    Cons

    - Industry changing to digital, company moving to REIT focus away from physical storage
    - Middle leadership given too long to fail before changes are made, slow to react, and too detached/oblivious to what is takes to execute plans
    - Operations team not efficient but think they are

    Advice to Management

    Cut out older non-producing leadership who blame lower lever managers for their lack of leadership.

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