Iron Mountain Inc Reviews

Updated March 23, 2015
419 reviews filtered by
  • Any Location
  • Any Job Title
2.9
419 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
William Meaney
100 Ratings

Pros
  • Nice work/life balance, options to work from home depending on the nature of your position (in 19 reviews)

  • Global company with good benefits & on site subsidized cafeteria (in 28 reviews)

Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 16 reviews)

  • Outsourcing customer service to the Phillipines initlally irritated customers (in 14 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Significant changes afoot; managing expenses, salaries and everything thats not nailed down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Architect in Boston, MA
    Former Employee - Information Architect in Boston, MA

    I worked at Iron Mountain Inc

    Pros

    There are some growth opportunities in area's the are great work

    Cons

    They want to measure and manage everything, their culture is non existent and its just about the bottom line, lots of outsourcing to india

    Advice to ManagementAdvice

    Build a culture of performance and ethics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Going through changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Iron Mountain Inc

    Pros

    - Great pay and benefits
    - Large organization with many layers and established teams
    - Strong financial health
    - Records management leader

    Cons

    - Industry changing to digital, company moving to REIT focus away from physical storage
    - Middle leadership given too long to fail before changes are made, slow to react, and too detached/oblivious to what is takes to execute plans
    - Operations team not efficient but think they are

    Advice to ManagementAdvice

    Cut out older non-producing leadership who blame lower lever managers for their lack of leadership.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3. Ever-Changing and Direction unknown

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Development Executive in Washington, DC
    Former Employee - Senior Business Development Executive in Washington, DC

    I worked at Iron Mountain Inc full-time (more than 3 years)

    Pros

    Some good people work for this company.

    Cons

    Job changes every six months. Management changes every year. Comp plan changes yearly as do job descriptions. Comp plans focus on paper storage sales to benefit the companies strategies. Which do NOT align with the direction most customers are driving.

    Advice to ManagementAdvice

    Decide one thing and stick to it.

    Doesn't Recommend
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. ....and the cuts continue....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Executive in Chicago, IL
    Current Employee - Business Development Executive in Chicago, IL

    I have been working at Iron Mountain Inc full-time (more than 8 years)

    Pros

    local colleagues are great, sense of family is the norm.

    Cons

    Almost too many to list. So many cuts in Operations that quality is being severely affected. Mistakes being made, and customers are suffering as a result. Sales targets set so high that only 20% of salesforce hit them last year, yet they went up again this year. The organization is in chaos, they don't stick with a strategic plan more than 6 months before they start changing it yet again.

    Advice to ManagementAdvice

    WHAT HAPPENED TO TCS (Total Customer Satisfaction) -- one of our "core values"?? NOTHING that has been implemented in the last 3-4 years is beneficial to customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Good company, dated technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Dev Manager in Southborough, MA
    Former Employee - Software Dev Manager in Southborough, MA

    I worked at Iron Mountain Inc full-time (more than 3 years)

    Pros

    Good, smart people, trying to do the right thing. They were trying to solve some very interesting data protection problems.

    Cons

    Senior management that didn't know what to do with technology. And given the nature of the company, they're hesitating to use modern technology (trying to avoid 'fads')

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. Great Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Service Specialist in Milwaukee, WI
    Current Employee - Transportation Service Specialist in Milwaukee, WI

    I have been working at Iron Mountain Inc full-time (more than 8 years)

    Pros

    Great Management. Friendly staff.

    Cons

    Lean staffing can make getting time off a challenge occasionally.

    Recommends
    Neutral Outlook
  8. A very pleasant one.A good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Iron Mountain Inc

    Pros

    The ability to be creative.They let you think on your own.

    Cons

    Not enough middle management support. But improving. Hopefully this will show results soon.

    Advice to ManagementAdvice

    Get rid of the red tape from Corp. To many decisions get held up at corp.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. If you like making just enough to get by... then work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Record Center Specialist in Raytown, MO
    Current Employee - Record Center Specialist in Raytown, MO

    I have been working at Iron Mountain Inc full-time (more than a year)

    Pros

    I do love the benefits here

    Cons

    When it comes time for a raise they use presents, like 1 percent of you current salary. That's what I got after a year of work... 1 percent increase.

    Advice to ManagementAdvice

    If you want to keep your employees compensate them properly.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. Sr. Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Iron Mountain Inc

    Pros

    Good Place to settle down, If you have a high salary package.

    Cons

    Mgmt. Will treat you like a slave.

    Advice to ManagementAdvice

    Place value and respect the people and their knowledge.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    Mallu dominated company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Lead in Bangalore (India)
    Former Employee - Technical Lead in Bangalore (India)

    I worked at Iron Mountain Inc

    Pros

    flexible environment,sometimes we can work from home.

    Cons

    no growth at all,silly GAOs written and set by the manager, all the work assigned to the team and seniors go out and always party and will never be available.but however they will be given "you rock " awards. donno wat for?

    Advice to ManagementAdvice

    Managers ... please dont hire ppl just bcos they are mallus,hire and appreciate talented ppl,appreciate their hard work.so that even they get some enthusiam to work in future for god sake.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Iron Mountain Inc? Share Your Experiences

Iron Mountain Inc

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.