Iron Mountain Inc

  www.ironmountain.com
  www.ironmountain.com

Iron Mountain Inc Reviews

Updated November 18, 2014
Updated November 18, 2014
385 Reviews
3.0
385 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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William Meaney
82 Ratings

Review Highlights

Pros
  • Nice work/life balance, options to work from home depending on the nature of your position (in 19 reviews)

  • Global company with good benefits & on site subsidized cafeteria (in 27 reviews)


Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 14 reviews)

  • Customer service has always been a problem despite attempts at improvement (in 13 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    I prepped and scanned documents and old files for corporation to incorporate their files in an online filing system.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Document Control Clerk in Cerritos, CA
    Current Employee - Document Control Clerk in Cerritos, CA

    I have been working at Iron Mountain Inc full-time (less than an year)

    Pros

    Job was easy and fun and interesting, and the supervisor was very funny and fun to work with.

    Cons

    No challeneges sometimes you had to fast because of deadlines and accuracies was a given.

    Advice to ManagementAdvice

    To many breaks the job was so much fun you didn't want to stop.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    So far so good. Nice perks working from home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Finance in Boston, MA
    Former Employee - Director of Finance in Boston, MA

    I worked at Iron Mountain Inc full-time (more than 3 years)

    Pros

    Friendly atmosphere, great benefits, team players all around.

    Cons

    CEO is needy and detached from the company

    Advice to ManagementAdvice

    Fire CEO and find someone from within.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    Great work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Administrator in Royersford, PA
    Former Employee - Contract Administrator in Royersford, PA

    I worked at Iron Mountain Inc full-time (more than 8 years)

    Pros

    Nice work/life balance, options to work from home depending on the nature of your position

    Cons

    Many structural changes as the company is changing the vision and cutting costs. Supportive jobs beeing outshored.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    It's ok. Culture is a little boring. They lay people off a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee Communications Manager in Boston, MA
    Current Employee - Employee Communications Manager in Boston, MA

    I have been working at Iron Mountain Inc full-time (more than 3 years)

    Pros

    No drama. Nice people. Cafe serves good food. Nice office.

    Cons

    They lay people off at the drop of a hat. A few months later, they rehire for the same role.

    Advice to ManagementAdvice

    Think before you lay people off.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Overall a good company to work for - if you keep your job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Iron Mountain Inc full-time (more than 3 years)

    Pros

    Good location; can work from home; Different areas that you can move into. Co-workers are friendly and good.

    Cons

    Jobs being sent off-shore. Management takes pride in being unemotional and cold. Roles are very specific so getting anything done internally takes a large team.

    Advice to ManagementAdvice

    Some leaders are quite frankly that not that great. Many managers were let go but the right people didn't fill the gaps.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    A company that you can stand behind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Iron Mountain Inc full-time (more than 5 years)

    Pros

    Company that offers a service that is needed world wide. They will always be one of the top companies in the document/records storage business always growing in the right direction to keep up with their customers needs. Decent wages and rewards for performers. Flexible with work/life challenges. Offers training but one needs to be proactive and take ownership in their career and take advantage of the opportunities.

    Cons

    Can be difficult to promote oneself with new jobs internally - but that is true with most companies.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Wish it ended differently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate II in Collegeville, PA
    Former Employee - Customer Service Associate II in Collegeville, PA

    I worked at Iron Mountain Inc full-time (more than 5 years)

    Pros

    The employees that work there are all very friendly and easy to get along with. They are all very driven and passionate about their jobs.

    Cons

    Constant change, which is fine if you are flexible but if you are not beware. The leadership has some high points and some low points and for me the low points just dominate any of the positives.

    Advice to ManagementAdvice

    Please invest in your employees that are tenured and make them feel needed/wanted otherwise they will start looking elsewhere and the turnover rate will continue to grow.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Core business on the decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Iron Mountain Inc full-time (more than 8 years)

    Pros

    The pay and benefits were competitive.

    Cons

    Over the past several years their core business has declined which has resulted in reduction of staff throughout the entire Organization. Opportunity for growth very flat.

    Advice to ManagementAdvice

    Look at senior leadership and make the appropriate changes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Installation, configuration OpenVMS, Unix, Linux Systems and integration in the existing network. Virtualization old sys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tape Recover Administrative in Hollywood, CA
    Current Employee - Tape Recover Administrative in Hollywood, CA

    I have been working at Iron Mountain Inc as a contractor (more than an year)

    Pros

    Challenging project for world wide, well known company, great team, good management, experience, new friends, and of course good salary.

    Cons

    Finding technical solutions to restore different kind of Archives from different operating systems.
    Virtualization old hardware and OS using VMware, VirtualBOX, Qemu, SIMH (Ultrix, Solaris, NetBSD, Apollo, OpenVMS) and integration in the existing network.
    Preparing restoration and control process and employees using UML.
    Writes a script (Bash, TCL, DCL) for automated identification, restoration and verification archives.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Temporary Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc full-time (less than an year)

    Pros

    The work environment is fast pace. You are always learning new things and dealing with challenges on the go.

    Cons

    There is little to no career opportunities. With the way the record management/shredding industry is structured there is not any consistent stream of revenues. As a result, there are rarely any promotions or increase in pay checks. In addition, it results in employees having there career be stagnant and in decline.

    Doesn't Recommend
    No opinion of CEO

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