Iron Mountain Inc

www.ironmountain.com
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Employee Reviews

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  1. 2 people found this helpful  

    Overall a good company to work for - if you keep your job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Iron Mountain Inc full-time (more than 3 years)

    Pros

    Good location; can work from home; Different areas that you can move into. Co-workers are friendly and good.

    Cons

    Jobs being sent off-shore. Management takes pride in being unemotional and cold. Roles are very specific so getting anything done internally takes a large team.

    Advice to ManagementAdvice

    Some leaders are quite frankly that not that great. Many managers were let go but the right people didn't fill the gaps.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    I prepped and scanned documents and old files for corporation to incorporate their files in an online filing system.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Document Control Clerk in Cerritos, CA
    Current Employee - Document Control Clerk in Cerritos, CA

    I have been working at Iron Mountain Inc full-time (less than a year)

    Pros

    Job was easy and fun and interesting, and the supervisor was very funny and fun to work with.

    Cons

    No challeneges sometimes you had to fast because of deadlines and accuracies was a given.

    Advice to ManagementAdvice

    To many breaks the job was so much fun you didn't want to stop.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A company that you can stand behind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Iron Mountain Inc full-time (more than 5 years)

    Pros

    Company that offers a service that is needed world wide. They will always be one of the top companies in the document/records storage business always growing in the right direction to keep up with their customers needs. Decent wages and rewards for performers. Flexible with work/life challenges. Offers training but one needs to be proactive and take ownership in their career and take advantage of the opportunities.

    Cons

    Can be difficult to promote oneself with new jobs internally - but that is true with most companies.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Core business on the decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Iron Mountain Inc full-time (more than 8 years)

    Pros

    The pay and benefits were competitive.

    Cons

    Over the past several years their core business has declined which has resulted in reduction of staff throughout the entire Organization. Opportunity for growth very flat.

    Advice to ManagementAdvice

    Look at senior leadership and make the appropriate changes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Installation, configuration OpenVMS, Unix, Linux Systems and integration in the existing network. Virtualization old sys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Tape Recover Administrative in Hollywood, CA
    Current Contractor - Tape Recover Administrative in Hollywood, CA

    I have been working at Iron Mountain Inc as a contractor (more than a year)

    Pros

    Challenging project for world wide, well known company, great team, good management, experience, new friends, and of course good salary.

    Cons

    Finding technical solutions to restore different kind of Archives from different operating systems.
    Virtualization old hardware and OS using VMware, VirtualBOX, Qemu, SIMH (Ultrix, Solaris, NetBSD, Apollo, OpenVMS) and integration in the existing network.
    Preparing restoration and control process and employees using UML.
    Writes a script (Bash, TCL, DCL) for automated identification, restoration and verification archives.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Quit outsourcing jobs to India, Philippines.

    Former Employee - Anonymous Employee in Royersford, PA
    Former Employee - Anonymous Employee in Royersford, PA

    I worked at Iron Mountain Inc full-time (more than 8 years)

    Pros

    Teamwork, family atmosphere. Iron Mountain employees within the department are hardworking and dedicated to doing the right thing to service their customers.

    Cons

    New CEO and upper management, outsourced hundreds of jobs to Bangalore, India as part of the "playbook."

    Doesn't Recommend
    Disapproves of CEO
  8. 3 people found this helpful  

    Not as stable as they use to be! Horrible culture and upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor in Dallas, TX
    Former Employee - Operations Supervisor in Dallas, TX

    I worked at Iron Mountain Inc full-time (more than 3 years)

    Pros

    Good benefits and flexible hours.

    Cons

    Horrible culture and upper management. Records center jobs are the worst in the business, with transportation a close second. Turnover is really high due to the lack of employees. Utilize a lot of temporary workers which can be difficult on FTE's. In 3 years, I've seen 6 Operations managers fired or resigned and 9 supervisors. This is not normal for any company. Two layoffs in the last 2 years while broadening work assignments. Inventory system runs on DOS. Training is bad for a company this size, not structured, basically your at the mercy of someone else while they perform their normal job. Production measurements for labor or not accurate and unrealistic for employees who work in the record centers.

    Advice to ManagementAdvice

    Consider evaluating your upper management team by polling your managers, supervisors and coordinators. There is know way 15 managers and supervisors terminated in 3 years and considered that normal.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Company in flux

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Boston, MA
    Former Employee - Marketing Manager in Boston, MA

    I worked at Iron Mountain Inc full-time (more than 8 years)

    Pros

    Solid business revenue foundation. Flexible work from home option for many locations.

    Cons

    Going through extreme culture and organizational changes as they move towards being a global company.

    Advice to ManagementAdvice

    Try to hold onto the cultural part about employees being the main asset to the company. Also, executives should work to include all levels in decisions through cross functional teams and better overall communication. Stabilize this company before all your best talent walks out the door.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    With Management not communicating with each other and their subordinates, they do not train their employees properly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Imaging Specialist
    Former Contractor - Imaging Specialist

    I worked at Iron Mountain Inc as a contractor (less than a year)

    Pros

    Each employee learned to do their job on their own without any form of training.

    Cons

    Not being able to do the job correctly. Iron Mountain hires only a small handful of permanent employees, and once they lay off a dozen or so temp workers who are hard working, and then Iron Mountain hires new employees.

    Advice to ManagementAdvice

    Be on the same page with everyone and communicate better, especially with the coordinators and employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Temporary Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc full-time (less than a year)

    Pros

    The work environment is fast pace. You are always learning new things and dealing with challenges on the go.

    Cons

    There is little to no career opportunities. With the way the record management/shredding industry is structured there is not any consistent stream of revenues. As a result, there are rarely any promotions or increase in pay checks. In addition, it results in employees having there career be stagnant and in decline.

    Doesn't Recommend
    No opinion of CEO

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