Iron Mountain Inc

  www.ironmountain.com
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Iron Mountain Inc Reviews

Updated August 14, 2014
Updated August 14, 2014
374 Reviews

2.9
374 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
William Meaney
68 Ratings

Review Highlights

Pros
  • Good front line employees and work life balance is ok (in 16 reviews)

  • Good benefits, great people to work with, always something new happening (in 23 reviews)


Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 13 reviews)

  • Concern for the customer as the Customer Service is poorly trained and HIGH turnover with CS (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Good company to work for but be prepared to be a small fish in a big pond.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Supervisor
    Former Employee - Transportation Supervisor

    Pros

    Two weeks vacation to start, medical benefits are reasonable affordable, able to buy discounted stock options, good pay, good people below General Management.

    Cons

    Too caught up in being non-union, too caught up in metrics instead of being customer-focused, stock price has not changed so to make it move new CEO laid off over 800 people in 2013-stock still hasn't moved.

    Advice to ManagementAdvice

    Having an open door policy is useless if the people are not listened to and are lied to just to keep them quiet.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    A lot of work, little pay, understaffed, all about the numbers, no recognition for working hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Vacation time, flexible hours, managers seem to be paid decent

    Cons

    Poor management (in my department, other departments had great managers), recent Layoffs, workload

    Advice to ManagementAdvice

    Pay employees better, train managers and supervisors how to manage with professionalism

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Stressful and anti-social.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It's a good experience type of job; learning different skills and programs. Morning hours were satisfactory, and they seemed to treat their full-time employees well.

    Cons

    The morale of my department was very dull, and unfriendly. I think the use of multiple tempts for different projects actually made production slower and less satisfactory.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Info Tech positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Management
    Current Employee - IT Management

    Pros

    decent pay, IF they keep the bonus structure

    Cons

    Zero communication, lots of 'gray' undefined areas. No governance or ownership

    Advice to ManagementAdvice

    Get rid of the fossils who still run the group ... get some new blood

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Highly political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Met a few very nice people

    Cons

    People who step on you to get to the top; no integrity

    Doesn't Recommend
  7. 1 person found this helpful  

    Fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Some great front line employees

    Cons

    Constant change and reorganization

    Advice to ManagementAdvice

    Come out of your offices a little more to see what customers and employees are saying.

    Doesn't Recommend
    Neutral Outlook
  8. 1 person found this helpful  

    Loved my job until position eliminated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor
    Current Employee - Operations Supervisor

    Pros

    Local management was terriffic. Good benefits and incentive programs.

    Cons

    The corporate programs which treated managers and supervisors all as if they were entry level employees. Micromanaged the employee appreciation process.

    Advice to ManagementAdvice

    Completely overhaul your benefits team and start to relate to the frontline employee. You could reduce your HR team dramatically and drastically improve the individual employee experience.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Transportation Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good people, good pay if you ask for it

    Cons

    very structured, corporate style, advancement can be tricky

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    sr. Business analyst

    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Boston, MA
    Current Employee - Senior Business Analyst in Boston, MA

    Pros

    Iron mountain is a good place to work.

    Cons

    Global good organization but they have slow process

    Advice to ManagementAdvice

    Non

    Recommends
    Approves of CEO
  11.  

    Excellent company, good pay, a LOT of transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Engineering  in  Collegeville, PA
    Current Employee - Process Engineering in Collegeville, PA

    Pros

    Benefits start at Day 1, good 401k match, a lot of potential for internal movement. Open door policy. Great people, excellent cafeteria. Bonuses are very good: quarterly for Customer Care, yearly for other positions

    Cons

    For one thing, the company has made about 2,000 layoffs world-wide in the last 6 months. Still a good company to work for, but I'd be leery about job security. Maybe it'll be better once the current round of layoffs dies down. The internal command structure can also be very confusing, with people reporting to different people depending on current projects.

    Recommends
    Neutral Outlook
    No opinion of CEO

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