Isabella Stewart Gardner Museum Reviews

Updated August 23, 2015
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2.6
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Anne Hawley
8 Ratings

15 Employee Reviews

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  1. Inspiring Workplace, tired leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the few places you can go to work each and every day challenged and inspired. The Museum and its collection are one of the best spots in Boston. Even after you leave, the experience will linger in your soul.

    Cons

    The Director is smart and courageous, but has clung on to some leadership staff for far, far to long. As he leaves now I suspect it will inspire the type of change needed to be successful with future challenges. Security and maintenance leadership are like an ol' boys group hitting on everything that moves. They're allowed total free-range to do what they want at the Museum while simultaneously watching others and imposing strange rules and system.

    Advice to Management

    Continue to develop systems to attract, retain, and develop management in a way that does not promote chronic problem managers.


  2. Marketing and Public Relations Intern

    Former Employee - Marketing and Public Relations Intern in Boston, MA
    Former Employee - Marketing and Public Relations Intern in Boston, MA

    I worked at Isabella Stewart Gardner Museum (Less than a year)

    Pros

    friendly atmosphere and the people are willing to help out interns

    Cons

    work can get quite boring as there is not much to do most of the time


  3. Helpful (1)

    Waiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waiter in Boston, MA
    Current Employee - Waiter in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Isabella Stewart Gardner Museum full-time (More than 3 years)

    Pros

    Best Owner and manager of any restaurant ANYWHERE! You will never be treated with disrespect, and your co-workers are all kind, young individuals. The head chef is also amazing, producing food specials that will blow your mind.

    Cons

    The restaurant is only open during Museum hours. Were the restaurant able to have its own presence at night, It would easily become one of Boston's go to spots.

    Advice to Management

    Find a way to remain open past 4:00. Continue hiring young artists. Musicians make great salesmen. Stay committed to front of house and kitchen peace!


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  5. Helpful (1)

    Don't even think about it

    Former Employee - Security in Boston, MA
    Former Employee - Security in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Isabella Stewart Gardner Museum full-time (More than a year)

    Pros

    Are there any? The benefits maybe if you enjoy being treated like a second class citizen

    Cons

    I could write a 30 page manifesto about the cons, but I have 20 words. Pay sucks, management sucks, filled with sexist pigs who get away with upskirt photos from HR, forced to work beyond ur will, and treated as sub human scum by all CEO and all upper management! Was refered to as a "dog" by one of the directors, worked there for 2 1/2 years, place blows, nice courtyard though!

    Advice to Management

    Go Screw Yourself!


  6. Helpful (6)

    Only if you're desperate.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Merely just a year of experience. The director is leaving--perhaps the culture/attitude will shift.

    Cons

    Low pay, lousy benefits, unfriendly atmosphere. I left after a year despite the fact that I wanted to leave after 3 months. Other reviews are spot on in describing the hostile environment. Managers are passive-aggressive, co-workers will throw you under the bus and the entire structure is extremely hierarchal--speak when spoken to. No staff diversity both in race and gender...be prepared to work with the same person over and over again.


  7. Helpful (1)

    fine institution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    nice people, interesting history, good location, near public transportation

    Cons

    challenging financial environment for cultural orgs these days, not as popular with crowds as neighboring institutions

    Advice to Management

    stabilize finances and decrease dependence on donations


  8. Helpful (6)

    Abandon Ship...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Working amongst some of the worlds great artworks.

    Cons

    A few bad players in key positions make this a dangerous place to work. You could be denied your human dignity if you attempt to resolve any issues through the current HR. For the past several years many good people have abandoned ship. A nasty business model lingering from the 80s/90s seems to be at work here. Managers got on the cheap have little actual experience.

    Advice to Management

    Outside review of current practices, instigated by the Board, or a new Director with experience who will clean house.


  9. Helpful (4)

    Leadership disconnected from employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Development Assistant in Boston, MA
    Former Employee - Development Assistant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Isabella Stewart Gardner Museum full-time (More than a year)

    Pros

    Working for the Gardner means you're working toward a great mission! This is a wonderful institution with admirable programming that goes toward supporting artists, youth, and whoever wants to seek inspiration, edification, or solace within its beautiful walls.

    Cons

    The leadership felt very disconnected from staff. Leadership decisions were never transparent and news or announcements felt "handed down" to the staff rather than shared or discussed. Upper-level staff did not always bother to learn the names of the people supporting them or their teams (not talking about contractors or part time staff, either). On a team-by-team basis, do not expect mentorship from managers, though some will give more time to their direct reports than others. Many will never communicate a clear path toward promotion/advancement or help you to forge such a trajectory.

    Advice to Management

    Your talent is passionate and eager to serve the Gardner. Salary compensation is not the only way to reward and engage a workforce; consider other ways to support development (a few free ticketed performances annually, invitations to attend or speak at industry conferences, team building workshops, get all levels of staff engaged in planning exercises, etc.).


  10. Helpful (5)

    Get in and get out.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Isabella Stewart Gardner Museum full-time (More than a year)

    Pros

    Known name on the resume and depending on your manager, you can get some decent experience.

    Cons

    This place is notorious for underpaying its employees, but I knew that going in, however, after a couple of years, no change in salary and no future in position. Problems stem from the top...low morale, stifling, micro-managing and the name of the game is to blame someone else. Very toxic, disappointing experience--the positives I got out of my being there was getting some experience as well as placing more of a brand name on my resume.


  11. Helpful (3)

    Won't miss it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    A grand collection of art

    Cons

    a very depressing work atmosphere



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