Island Hospitality Reviews

Updated March 20, 2015
58 reviews filtered by
  • Any Location
  • Any Job Title
3.0
58 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Jeffrey Fisher
21 Ratings

Pros
  • You can build real strong relationships with the teams you build at your property level (in 5 reviews)

  • Everyone at the corporate office is amazing (in 4 reviews)

Cons
  • Probably the worst thing is that there is no work life balance with this company (in 4 reviews)

  • Corporate office fails to support the hotels in the manner that hotels support guests (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great company with lots of growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Island Hospitality full-time (more than a year)

    Pros

    Competitive salary, company encourages internal promotions, most of corporate staff is helpful and knowledgeable

    Cons

    With the rapid growth of the portfolio, some communication/support has been lost along the way. And performance demands are still high, so it leaves property level management frustrated and burned out.

    Recommends
    Positive Outlook
    Approves of CEO
  2. It is a great company to work for. One of the best decisions i have made was to join this team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chief Engineer in Richmond, VA
    Current Employee - Chief Engineer in Richmond, VA

    I have been working at Island Hospitality full-time (more than 3 years)

    Pros

    As a Chief Engineer I receive the best support from Corporate. They believe in getting the job done right the the first time.

    Cons

    It can be very long hours to work. But it pays off.

    Advice to ManagementAdvice

    Keep up the good work. Continue to work closely with your Associates.

    Recommends
    Positive Outlook
    Approves of CEO
  3. High Turnover in this company, especially in Denver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Dallas, TX
    Current Employee - General Manager in Dallas, TX

    I have been working at Island Hospitality full-time

    Pros

    have a great incentive trip for top performing GM's and DOS's and all of corporate staff each year. They don't have layers upon layers of management to contend with, just the hotel, then regional managers, then corporate. Our regional manager here in Dallas is experienced and fair. They do like to hire those with little to no experience and offer them the opportunity to grow within the company.

    Cons

    They don't provide any training or support for their employees and some regional managers are there just to collect your revenue and flow through numbers. They have high turnover in some states. Here in Texas we are pretty stable, but Colorado seems to be in turmoil with most (3 out of 4) hotels having had to replace the GM's and DOS's all within the last year. Not sure what the problem is there. Lastly, corporate pays a lot of attention to my sales department and the STR report. This seems to be their go too, even when other reports will show a different story, they don't seem to care. There is a lot of negativity in the company these days and it's not like it used to be when we had a CEO.

    Advice to ManagementAdvice

    Figure out why you have such high turnover and provide some training to the new employees. Fear of losing your job is not a motivator that will get the best from your employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Company To work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager in Baltimore, MD
    Former Employee - Assistant General Manager in Baltimore, MD

    I worked at Island Hospitality

    Pros

    Value the knowledge and loyalty of all employees

    Cons

    Many procedures in place not a bad thing but sometimes overwhelming

    Advice to ManagementAdvice

    Make it a routine

    Recommends
    Positive Outlook
    Approves of CEO
  6. Love This Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Island Hospitality

    Pros

    Good pay and upper management can, at times, be very generous.

    Cons

    Very young executive team in operations.

  7. 3 people found this helpful

    Communication is horrible, morale is down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Island Hospitality full-time (less than a year)

    Pros

    Above average pay
    Intelligent Executives and Senior VPs
    Ability to move up quickly due to recent rapid growth

    Cons

    Communication is extremely poor. Seemingly all communication is done through an absolutely ridiculous amount of redundant reporting and as mentioned below, lengthy regional calls where the same information is repeated from prior week(s). Reports/worksheets that the hotels are required to fill in are left up to everyone's different interpretations. By the time the information gets from hotel level to the Exec level the info is inaccurate and skewed.

    Responsiveness from Regional/Corporate support is often nonexistent. Time is everything in this business. GMs and DOSs are stripped of any decision making. Most of the time this is reflecting negatively on the hotel, as they need to get back to the guest in a more timely manner and cannot wait weeks for approval. When something is required of the hotel, however, the properties are asked day of for an analysis to be given "ASAP" or by "COB". Why can't this same type of urgency be weighed on getting a negotiated rate approved and an answer back to the client? Or back to the brand new GM you hired who is asking for advice and support?

    Morale is down. Hotels are rarely congratulated on their successes and are constantly being called to report out on the negatives.
    Call to check in sometimes, see how the hotels are doing, is there anything you can help with? What advice do you have to help get the hotel off to a good start next month, next year, now?

    Advice to ManagementAdvice

    Regionals/Area Positions/Revenue Managers can have up to 15 hotels each. If instead they had 7-8 hotels each, they would be able to support the hotels on a completely different level and revenues/guest satisfaction will improve. These positions would then better understand the ins and outs of each property (instead of looking for their most recent "worksheet" or "bullet points") and be able to give the properties more attention to resolve issues, provide advice, and constantly be forward looking. Responsiveness would be better, the information and training would improve, and the 'sink or swim' mentality would go away. Better communication means less worksheets and reports on the hotels and more time booking, cooking, strategizing.

    Negotiated rate process - all accounts (new or old), rebids, final bids, approved only once a week and go through multiple levels of approval. Neg rates should be an on property decision unless the volume is extremely high for the market and the account is requesting LRA or commission.

    Also, we are rapidly growing, but should be quality over quantity. Hard to sell dated old properties and move up ADR so drastically.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful

    I love this company ~~ no, wait . . .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Island Hospitality full-time (more than a year)

    Pros

    Quick opp for promotion with insane portfolio growth in the last 2 quarters of the year.
    Strong support from regional VP's.
    Corporate management easily accessible.
    Strong networking/support between properties.

    Cons

    Brat pack mentality with corporate major players.
    Lack of truly innovative thinking at the corporate level despite the young average age.
    Valuable time wasted in lengthy weekly regional conference calls and redundant reporting.
    Image whores.
    No structured training. Sink or swim.

    Advice to ManagementAdvice

    You are not "all that." Treat ALL people with dignity and respect. Walk the walk, boys.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. Island is a great employer and leader in the Hospitality Industry!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Revenue Manager
    Current Employee - Revenue Manager

    I have been working at Island Hospitality

    Pros

    Great benefits, great people to work with, great leadership that truly care for their employees. Leaders lead by example and that's how it's supposed to be. A growing company that I can see myself growing with and taking more responsibilities and promotions with.

    Cons

    Nothing that I can really complain about.

    Advice to ManagementAdvice

    Keep up the great work, you are doing Awesome!

    Recommends
    Positive Outlook
    Approves of CEO
  10. Not the worst Management Company to work for, but there is plenty who are better....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Island Hospitality

    Pros

    Benefits offered to employees, discounted rooms, plenty of hotels now in their portfolio.

    Cons

    No paid holidays for hourly employees, THIS COMPANY IS HIGHLY NUMBERS DRIVEN.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful

    Eye Opener

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Island Hospitality

    Pros

    The people that you work with (non-management) are pretty awesome. They make your job easier.

    Cons

    Management, Pay, Procedures,Selfish Ambition, Greed

    Advice to ManagementAdvice

    Focus more on your employers than yourself

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Island Hospitality Photos

Executive Team

+ Add Photo

Work at Island Hospitality? Share Your Experiences

Island Hospitality

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.