Island Resort and Casino
2.6 of 5 5 reviews
www.islandresortandcasino.com Harris, MI 500 to 999 Employees

Island Resort and Casino Reviews

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2.6 5 reviews

                             
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    Working in a small town casino

    Barstaff (Former Employee)
    Harris, MI

    ProsYou get to meet and know the regular customers. You can keep your own tips instead of splitting most nights.

    ConsTips are taxed, some patrons are horrible tippers. Ten hour shifts are nice on good tipping nights (Friday and the weekend) but the weekdays are horribly slow.

    Advice to Senior ManagementReward your higher performing employees more often

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Fun place at times, otherwise it's hell!

    Hotel Lodging Associate (Former Employee)
    Harris, MI

    ProsI had a lot of great co-workers! If it wasn't for them, sometimes I wondered why I was even there. The friendly customers make the job all worth while. You get a chance to meet people from all over the country, and it's really neat. The benefits are probably the biggest reason people stay at the casino. Lots of benefits, at really low costs. :)

    ConsIt's as if management never wants you to know what is going on. We had several girls get let go while I was employed, and instead of them telling us who was let go, we had to figure it out ourselves. Stupid little things that they feel they need to be kept secret..just say "we're sorry to announce, but we've let XXXX go." It's that easy.

    The department I worked in really had some scheduling problems. When interviewed you are told that you must be available for ALL shifts, and holidays. Yeah RIGHT! You have your morning girls..and you have your evening girls..and RARELY do you get put on a different shift. I remember asking one girl if she would switch her morning shift for my afternoon and her response was, "I don't do four to midnights!" Other people worked other jobs, including me. My other job worked around the casino's schedule, but yet management would completely butcher the schedule to change it around for a girl who owned her own catering business. I'm sorry but the casino should come first, and that's not fair to the other workers.

    Advice to Senior ManagementDon't keep things so secretive, and get involved with your employees more. Some of the rules were absolutely ridiculous, and if you worked at the position I worked in, I'm sure those rules would have been deleted.

    Favoritism needs to be completely BANNED. Lots and Lots of that in my department. It should be kept fair all the way across the boards! Don't let somebody go home point free due to a stupid anxiety attack, and then when I have an emergency with my disease, give me a point. Ridiculous.

    Liars should be fired immediately. I worked with a repulsive liar, and management never ever ever punished her. Make all of your employees work through hell with the woman, but don't do anything about it.

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    Horrible Management, Poor Morale

    Hotel Lodging Associate (Former Employee)
    Harris, MI

    ProsIts really almost the ONLY place to work near Escanaba aside from the fast food chains and a Wal-Mart. They did have a pretty good benefits package... the only problem was the woman in charge of setting up the insurance for you was VERY slow about it. It took her almost 7 weeks to get my insurance started after I waited the mandatory 6 months.

    ConsThere is no opportunity for growth or advancement. You are never praised for a job well done, or thanked when you go above and beyond. Instead, any mistake is chastized to an extreme level.

    Employees who engage in vicious lies and rumors are not dealt with by management. Rather, others are told to 'just try to deal with it'.

    Management personnel also engage in rumors and general 'talking behind other's backs', as well as play favorites with employees.

    Advice to Senior ManagementOnly hire qualified people to have leadership roles, and send them to regular Leadership Seminars so they gain the knowledge they need to lead subordinates in a PROFESSIONAL manner.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Emotionally Draining Place to Work

    Hotel Lodging Associate (Former Employee)
    Harris, MI

    ProsAlthough you have to wait until after 6 months of employment, the insurance package through Blue Cross and Blue Shield is very good.

    ConsPeople who are not native american are treated like second-class citizens. Native Americans are given preferential treatment for job placement, pay, vacation and time off, and advancement to management positions, even when they have little to no experience. Upper management is very discriminatory, and lack general leadership skills. They do not earn respect from subordinates; rather, they demand it by being callous and rude towards subordinates, and having an "I am the only person who is ever right" attitude.

    Advice to Senior ManagementI would encourage them to choose only qualified (with training or a degree) to fill management positions, and not just give someone the job because of their skin tone. They need to send ALL management to Leadership Training classes so they know how to tactfully and compassionately deal with problems that may arise with employees. During my employment, I have seen members of management call employees 'stupid', 'whiny', and overall berating them in front of other employees AND patrons of the establishment.

    No, I would not recommend this company to a friend

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    It's a fair company

    Anonymous Employee (Current Employee)
    Kuching, Sarawak (Malaysia)

    ProsIt has a nice and peaceful garden where you can relax after lunch time. People there are friendly and willing to help out one another . Good career advancement.

    ConsManagement structure keeps changing causing the workers to have new bosses or get transferred to different department. People get promoted to the manager level without any management skill.

    Advice to Senior ManagementTake management class and learn management structure from well established company.

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