Itron Reviews

Updated April 17, 2015
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Employee Reviews

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  1. In an interesting industry, Itron was a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Engineer in Raleigh, NC
    Former Employee - Field Engineer in Raleigh, NC

    I worked at Itron full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The managers were receptive to feedback. Everyone's perspective was taken into account, if you make your perspective known. The position I held involved a lot of travel, and their travel policies were very accommodating as far as large field/consulting companies go.

    Cons

    I left when it looked like the federal government stimulus well was running dry. I can only make assumptions from that point on, but it looked like the impending belt-tightening was about to change the work culture a lot.

  2. Helpful (3)

    Some Issues, Overall Good Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at Itron full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    In the Raleigh office, it feels like most employees are concerned about their fellow workers and want to do things that help each other as well as the company be successful. Recently, I have seen an increase in employee group engagement between different departments in things like wellness/fitness activities, internal collaboration, and local civic engagement opportunities. Work hours for most departments are flexible and most managers in the company seem to be OK with flexible scheduling and allowing employees time to take care of personal issues. Most employees are focused on doing the best work they can within the constraints placed upon them by management. Benefits are reasonable. Work-life balance is usually good but sometimes other offices in the company are not respectful of time across different time zones when scheduling meetings and expecting work after normal hours. Overall, there is more good stuff going on than there is bad stuff. I don't think Itron is the best employer in town, but they are far from the worst.

    Cons

    On the technical side, the deadlines for product development and code release often seem arbitrary. They are driven by company executive mgmt and local office senior management with not enough regard for quality. This has bitten the company in the past and lessons have not been learned by all involved. I'll add that this is getting better in some cases, but there is still work to be done in others. Access to external training opportunities which would bolster career progression are limited. Customer contracts are often enacted based on vague and poorly worded goals only to later result in Itron being forced to agree to unreasonable customer demands or face 'penalties' during product deployments.

    I seem to work for the only Itron office in the US that is not set up well for health and fitness in that there are no shower facilities available. That's a small gripe, but an important one in these days of employer focus on wellness. Benefits costs continue to rise yearly at a rate that has the employee share going up much faster than the increase in company share. Stock incentives have basically disappeared for all but a very select few employees.

    Morale is not as good as it could be lately due to the overall condition of the industry. Coming off the highs of the govt stimulus spending a few years ago, the pace of sales seems slow today, but that is probably no different than any other company doing the same type of systems work as Itron. I see other reviewers commenting about racial slurs and other negative issues, but I have not experienced that type of thing in Raleigh. Maybe it's just a west coast problem.

    Advice to Management

    I believe that management wants to do the right thing at Itron but it feels like decisions are made based on unrealistic market and customer pressures instead of consideration of reality. I hope to see a return to the quality-first focus that has been present in prior years. Recent changes in vacation policy were bad. I don't really care that Itron is now 'on par with other similar company policies' regarding vacation. I want to work for a company that strives to EXCEED the policies of other similar companies!

  3. I was a product manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Oakland, CA
    Former Employee - Manager in Oakland, CA

    I worked at Itron full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very bright team, solid technology, really nice people.

    Cons

    I found the Oakland office to be very quiet and frankly kind of boring.

    Advice to Management

    None.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. I loved working at Iron, I started with them when they very young and got to grow with then for 25 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Liberty Lake, WA
    Former Employee - Business Analyst in Liberty Lake, WA

    I worked at Itron full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    I wore many "hats" during my working years at Itron. It was a great learning experience and opportunity for personal and professional growth. Itron felt like family in a way and I wanted to make sure I did everything to make the company successful. It was a struggle at times as we grew so quickly and with any high tech company change was the name of the game. Being flexible and willing to work long hard hours sometimes was a real challenge but well worth the growth and learning opportunities I was exposed to.

    Cons

    I was able to developed my many leadership skills. Itron always offered its employees very good benefits over the years.

    Advice to Management

    Acquisitions were always a challenge as we grew. New management did not always understand what some employees did because it was so different from what they were used to. I think it is really important to try to spend a little more time in this area so they are better able to manage employees and processes.

  6. Good employer that's facing market challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Itron full-time

    Approves of CEO
    Approves of CEO

    Pros

    Great people, reasonably challenging work

    Cons

    Struggling to move away from legacy products; hard to break into the upper management circle

    Advice to Management

    Open up the top ranks to outsiders and new ideas

  7. Gradually bringing new technologies to the industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Itron full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Mature corporation, industry leader.
    Take proactive actions to reorg and improve efficiency.
    Nice people.

    Cons

    Still slow decision making.

  8. It was a good career experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Logistics Coordinator in Burnaby, BC (Canada)
    Former Contractor - Logistics Coordinator in Burnaby, BC (Canada)

    I worked at Itron as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Managers were approachable and are good career mentors. I have a flexible work hours.

    Cons

    Im a Canada based employee for a US Based company. There's no much room for growth for me.

  9. senior test/quality engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Itron

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    larges tech company in town

    Cons

    Only one in town so not too many option

  10. Temporary position review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Administration and Sales in Regina, SK (Canada)
    Former Employee - Administration and Sales in Regina, SK (Canada)

    I worked at Itron full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    There is a lot of learning and career opportunity within the company. The people are friendly and excellent at their jobs.

    Cons

    In some cases, timely efficient training with new implementations would have been helpful; Sometimes adequate communication was lacking.

    Advice to Management

    When speaking to employees about their performance, include them in the growth process and improvements that can be made. An efficiency document for some job positions might be helpful with this matter.

  11. Helpful (1)

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Consultant in San Diego, CA
    Former Employee - Senior Business Consultant in San Diego, CA

    I worked at Itron full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Overall great company to work for. Annual reviews and competency criteria is standardized and the expectations of what you need to demonstrate to get to the next level is clear.

    Cons

    Future vision of company not clearly communicated.

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