Itron Reviews

Updated September 14, 2014
Updated September 14, 2014
85 Reviews
2.4
85 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Philip Mezey
32 Ratings

Review Highlights

Pros
  • Good work / life balance and the ability to work in different fields (in 5 reviews)

  • Itron benefited greatly from the government stimulating the utility companies to investing the Smart-Grid technologies (in 5 reviews)


Cons
  • India (Energy) business being deliberately killed (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Could be good, but management is awefull

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Itron

    Pros

    Multinational firm, Extended business, good value

    Cons

    Work as a small company...

    Doesn't Recommend
    Approves of CEO
  2.  

    The job is not hard if you have solid background

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Itron

    Pros

    People are friendly when you are working there. Of course, it will change after you leave.

    Cons

    There are a lot of people occupied senior positions but doing nothing. So promotion will be very slow.

    Advice to ManagementAdvice

    reduce the number of management team.

    Doesn't Recommend
    Approves of CEO
  3.  

    Good exposure to the corporate world for new employees, bad for retention and growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Support Analyst
    Current Employee - Technical Support Analyst

    I have been working at Itron

    Pros

    Itron has been around a long time, and has weathered a variety of hardships. The company itself is stable, though job stability can vary between groups. In the IT organization, job stability is fairly solid these days. The company is undoubtedly successful, and many of the groups within Itron function beautifully.

    Cons

    There is practically no advancement potential within Itron IT. The IT groups went through a reorganization which worked beautifully on paper. In actuality, the organization is in the worst state ever. The bulk of the central IT team is inexperienced, or have mediocre skillsets. Advancement is based on where you work, not what you know, and promotions are inconsistent. A Technical Support Analyst II can easily know substantially more than a Technical Support Analyst III, but the organization will refuse to recognize the superior knowledge, based on where they work. IT project management is a horrible joke. Projects are left unfinished or incomplete, and some systems most companies consider critical, are mismanaged and/or changed yearly (the IT ticketing system, for example).

    Advice to ManagementAdvice

    You have a couple people in your corporate headquarters that are really good. The rest are mediocre. Start looking outside of the Spokane area for talent, and take a more distributed, silo-style approach to IT. You consistently task under-qualified (and sometimes incompetent) people with critical tasks, then ignore them when they fail miserably, and don't take the necessary steps to fix them. You have, at the time of this writing, IT staff members in locations outside of the Spokane area that are more skilled and competent than almost anyone within your Spokane group. Tasks that take a Spokane employee a month could be finished by a different employee in a day or two.

    In a related point, stop under-staffing. You can either hire people that actually know what they're doing (or maybe even use those on your payroll that already do), or you can hire piles of mediocre people. Either way, your workload vs. employee balance is horribly off, and the entire company suffers for it.

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    You must be careful about Itron International

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Itron

    Pros

    Before Actaris acquisition, Itron was an extraordinary Company, respect and honesty towards the employees were the cause of motivation and innovation.

    Cons

    Since Itron Inc. gave the full control to Actaris, betrayal and blows twisted between employees become something normal. Consequently no motivation.

    Advice to ManagementAdvice

    The situation in the International become out of control, It is time that people from Itron Inc., which not come from Actaris, take over control to rectify this situation.

    Doesn't Recommend
    Disapproves of CEO
  6. 3 people found this helpful  

    Itron is a paycheck, but doesn't provide much more than that.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  West Union, SC
    Current Employee - Anonymous Employee in West Union, SC

    I have been working at Itron

    Pros

    It's a job with a steady income. I have many friends at Itron and I enjoy their company, and they are part of the only reason why I have not yet moved on. Benefits appear to be good but its hard to compare now-a-days.

    Cons

    Lack of future growth. Under compensated. They claim that they can't compare with other companies less than 30 miles away. Expectations are generally higher than can be acheived in a year's time and managment usually sets very vague goals and little management to see them through.

    Advice to ManagementAdvice

    You need to wake up and start sharing the wealth with your entire work staff.

    Disapproves of CEO
  7.  

    This companies strengths are the people in the field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Project Manager  in  Spokane, WA
    Former Employee - Senior Project Manager in Spokane, WA

    I worked at Itron full-time for more than a year

    Pros

    Outstanding products and service. The hands-on people are very good.

    Cons

    Management left a lot to be desrired

    Advice to ManagementAdvice

    People skills are vital to someone in management

    Recommends
    No opinion of CEO
  8.  

    Finally turning around management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Itron full-time for more than 8 years

    Pros

    International company, amazing coworkers, good pay for Spokane

    Cons

    Not enough investing in growth and development

    Advice to ManagementAdvice

    If you're not comfortable managing or directing people, you shouldn't be a manager or director.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good work / life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Oakland, CA
    Current Employee - Analyst in Oakland, CA

    I have been working at Itron full-time for more than 3 years

    Pros

    Good work / life balance and the ability to work in different fields. Management is generally very friendly. Salaries are fair.

    Cons

    The work can become monotonous, so it's up to the employee to develop a career path and keep things interesting. Mentorship from senior staff is lacking.

    Advice to ManagementAdvice

    Incentive structure for promotions could be better articulated. Management should focus more on promoting employee growth from within.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good people, but a little provincial for a tech company. Need to improve strategic decision making

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager  in  Spokane, WA
    Former Employee - Senior Marketing Manager in Spokane, WA

    I worked at Itron full-time for more than a year

    Pros

    Upbeat, positive culture. Expect a lot of people but try to take care of them.

    Cons

    Too provincial for company trying to be global.
    Need to improve strategic decision making processes, at executive and junior executive levels.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    It's OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Spokane, WA
    Current Employee - Anonymous Employee in Spokane, WA

    I have been working at Itron full-time

    Pros

    Decent paycheck, interesting industry, and the people are mostly nice.

    Cons

    Politics are extreme, you must be part of the in-crowd to get promoted. Not much of a career path unless you are willing to travel up to 75% of the time. Training is rare. It feels like the company is poised for either a takeover or big layoffs.

    Advice to ManagementAdvice

    Tell us what's going on, even when the news isn't great. The gossip throughout Itron is constant and demoralizing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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