Itsolutions

www.itsolutions-llc.com

Itsolutions Reviews

6 Reviews
3.9
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Todd A. Stottlemyer
0 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Intern
    Current Employee - Intern

    I have been working at Itsolutions

    Pros

    - growing company, bright future
    - great for accumulating experience
    - HR really is vested in employee growth
    - strong industry and strategy

    Cons

    - very high level promotions seems to be based on nepotism
    - but, mid level promotions based on merit

    Advice to ManagementAdvice

    na

    Recommends
    Approves of CEO
  2.  

    Sweet and Sour Soup

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Tier II in Silver Spring, MD
    Current Employee - Tier II in Silver Spring, MD

    I have been working at Itsolutions

    Pros

    IT Solutions, LLC is in the Federal Government contracting business. Right now it has several IT contracts with various federal agencies around the District, Virginia and Maryland. Most of the contracts are on site with the agency they support (ie if the contract is with the CIA, then IT Solutions, LLC supplies the employees who work at the CIA) and involve progressively more complex Tiered technical support which makes the best reason to work for IT Solutions--the internal growth potential. I have to give the company credit for claiming to promote from within and then ACTUALLY promoting from within. A person starts out as a Tier I support analyst (on the phones) and works that job for 6 months and then applies for Tier 2 (deskside support) and so on. There is no limit to the growth potential with this company if you can suck everything else up.

    Cons

    Inconsistent communication. There are many communication problems with this company. From the corporate office to whatever site the employees work to management to the employees and, of course, the non-existent training. Seriously, if you've EVER worked for the federal government, than you know what an alphabet soup it can be and management expects you to learn all this in about 4 weeks which would be okay if they were UP FRONT about it--but its implied and subject to the employee's ability to mind read. HOWEVER, remember the best reason to work for this company, suck it up the soup and you too can be Tier 2 and then a project manager.

    Advice to ManagementAdvice

    On site managers are largely unnecessary because the employees are able to manage themselves. The on site managers know this, so to make themselves feel useful they micro manage the employees.

    Recommends
  3.  

    I really liked working for this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate
    Former Employee - Associate

    I worked at Itsolutions

    Pros

    Lots of opportunity for advancement, company prefers to promote from within. HR is a class act - everything there is run like clockwork, with lots of detail with regards to benefits, etc... 401K matches @ 4%, immediate vesting. Short and long term disability fully paid by company, as is $50K in life insurance. Even medical HMO is fully paid for employee only. Company has annual holiday party, annual picnic, regular staff briefings, and free lunch every month!

    Cons

    Medical for family coverage is quite expensive. No cost of living raises. No bonuses. Annual performance raises are paltry.

    Advice to ManagementAdvice

    Well run company!

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    A job with great pay but loaded with people that don't know how to manage.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Tier II Helpdesk in Silver Spring, MD
    Current Employee - Tier II Helpdesk in Silver Spring, MD

    I have been working at Itsolutions

    Pros

    The pay and unlike most IT jobs, you work one steady shift. The company has great benefits for now.

    Cons

    Poor management and you don't get paid OT for extra time you spend on special projects. In addition, you never get compensated when you take on a responsibility outside of your job description.

    Advice to ManagementAdvice

    Weed out the management in one of their locations and find someone more suited for the job. The manager is related to one of her employees and they are too cliquey. The manager also has no backbone and will not stand up and fight for things she knows is right.

  6.  

    Company with great Opportunity with some room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Consultant in Silver Spring, MD
    Current Employee - Senior Consultant in Silver Spring, MD

    I have been working at Itsolutions

    Pros

    The top reason to work for ITSolutions is the growth and career development opportunity. Management is willing to take some risk and give opportunity to employees who may not have all the requisite experience for a task or project. This risk gives employees an opportunity to grow and learn new skills without having to change companies. ITSolutions also offers a "community feel" with numerous employer sponsored events (annual picnic, local sports leagues, informal training/learning sessions). Additionally, the top-level senior management team talks to employees and congratulates them on their successes, both in and out of work. This shows middle and upper level managers are noticing and communicating the success of their team "up the ladder."

    Cons

    ITSolutions is still a small organization; however, not small enough to be considered a Small Business. They face challenged due to their size and competition from other companies in the same field. While communication frequently moves "up the ladder," it is inconsistent "down the ladder." The company newsletter and other status emails are infrequent and often paint an incomplete picture of current activities. The bonus system is not used uniformly across the company, so some teams are rewarded more than others based on their manager and visibility. Great strides have been made with the employee intranet; however, the documentation is sparce and frequently out of date.

    Advice to ManagementAdvice

    Improve communication coming down the ladder, add benefits that matter to employees (transportation benefits), improve the bonus program by educating managers and encouraging managers to submit recommendations.

    Recommends
    Approves of CEO
  7.  

    Overall, a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Itsolutions

    Pros

    Felt very welcome and other employees were very helpful. Upper management were very approachable. Very flexible with days off and leaving early if necessary. Those running the intern program were very enthusiastic about it.

    Cons

    The intern program wasn't fully supported by all of those involved. Some mentors were too preoccupied with their original duties to coach the interns.

    Advice to ManagementAdvice

    Structure internships better and give mentors less to do when they have interns so their interns can be given the necessary attention

    Recommends
    Approves of CEO

Work at Itsolutions? Share Your Experiences

Itsolutions

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.