J. Alexander's Reviews

Updated August 17, 2015
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3.2
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Recommend to a friend
Approve of CEO
J. Alexander's Chairman, President, and CEO Lonnie J. Stout II
Lonnie J. Stout II
32 Ratings

Pros
  • A fast paced environment that allows for advancement to various position within the restaurant (in 4 reviews)

  • Good money, they use a matrix schedule (in 3 reviews)

Cons
  • Some of the poorest, immature managers or "coaches" I have ever worked with try to "manage" this restaurant (in 5 reviews)

  • That is the incentive of being a bartender (in 4 reviews)

More Pros and Cons

76 Employee Reviews

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  1. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. Alexander's full-time

    Pros

    Excellent company to work for with health benefits, 401K options, and flexible schedules.

    Cons

    Just like any restaurant job, the store is only as good as its managers and staff. Sometimes the management can bring you down.


  2. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Data Entry Supervisor/Trainer in Bloomfield Hills, MI
    Current Employee - Server/Data Entry Supervisor/Trainer in Bloomfield Hills, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J. Alexander's (More than a year)

    Pros

    Organized, efficient, stable, balanced, prepares employees for what happens at the job

    Cons

    Focus often is not the servers or their employees but the guests.


  3. Decent job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fine Dining Server in Palm Beach Gardens, FL
    Former Employee - Fine Dining Server in Palm Beach Gardens, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. Alexander's part-time (Less than a year)

    Pros

    Lots of ncome potential Opportunity to move to management if you work hard enough Delicious food, very easy to sell

    Cons

    Management plays favorites Very long hours Management doesn't cut during the slow season Very different serving style than normal, difficult to acclimate to at first, but once understood becomes second nature.

    Advice to Management

    Stop wasting taste plate every day. Reward your staff with outings and team events. Stop playing favorites and rotate the sections, good and bad, with the entire wait staff.


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  5. Not for experienced Servers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Corporate structure Great Benefits Great for beginners

    Cons

    Some systems very antiquated for being a large corporation. For experienced Servers, the J. Alexander's way of serving is a completely different entity with new lingo and abbreviations, even the way you write orders is specific.

    Advice to Management

    Management is friendly, driven, and embodies the culture that J. Alexander's creates.


  6. Bartender

    Current Employee - Anonymous Employee in Loxahatchee, FL
    Current Employee - Anonymous Employee in Loxahatchee, FL

    I have been working at J. Alexander's full-time (More than a year)

    Pros

    Good money and co workers to be around

    Cons

    Horrible management and very corporate company with unnecessary rules


  7. Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Alexander's full-time

    Pros

    Very teamwork oriented, employees are treated fairly. 40% discount on food for yourself. Can grow with the company if you opt in to stock purchasing.

    Cons

    Pretty chaotic at times, also might not get breaks on a double. Might work really long hours 14+ hours sometimes. Discounts not extended to any family members

    Advice to Management

    Should implement a better method for employees to get time off from work for vacations. Currently seems impossible to get any time off unless you get all of the shifts covered yourself.


  8. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Bloomfield, MI
    Current Employee - Anonymous Employee in West Bloomfield, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at J. Alexander's full-time

    Pros

    The team work is great. You will become close with the people you work with. The blame is never placed on the server when there are issues with guest complaints. The overall teamwork system is great.

    Cons

    Schedule, it is a strict set schedule, no adjustments and difficulty finding coverage. Management at our location had communication challenges and did not have much respect for employees. You are only allowed three table sections, sometimes four during the week.

    Advice to Management

    If your employees are working hard, work with them.


  9. J Alexander's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server

    I worked at J. Alexander's full-time

    Pros

    Consistent money. Matrix allows you to know your schedule far out.

    Cons

    Micro manage their employees. "Running duties" throughout shift keep you from being able to handle more than 3 tables.


  10. Excellent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at J. Alexander's part-time

    Pros

    Fair work environment and positive management

    Cons

    Not knowing when you'll get out


  11. Hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Leawood, KS
    Former Employee - Hostess in Leawood, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. Alexander's part-time (Less than a year)

    Pros

    Flexible hours, great discounts on food, team environment, everyone works together to make sure the customers dining experience is the best it can be, great training program

    Cons

    down the minute on time. if you clock in two minutes late, you have the possibility of being fired

    Advice to Management

    keep up the great training I felt very prepared when I was left on my own! It also was a very professional environment to work in



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