J. Alexander's Reviews

Updated July 22, 2015
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3.3
Rating Trends
Recommend to a friend
Approve of CEO
J. Alexander's Chairman, President, and CEO Lonnie J. Stout II
Lonnie J. Stout II
30 Ratings

Pros
  • A fast paced environment that allows for advancement to various position within the restaurant (in 4 reviews)

  • Good money, they use a matrix schedule (in 3 reviews)

Cons
  • Some of the poorest, immature managers or "coaches" I have ever worked with try to "manage" this restaurant (in 5 reviews)

  • That is the incentive of being a bartender (in 4 reviews)

More Pros and Cons

73 Employee Reviews

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  1. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Data Entry Supervisor/Trainer in Bloomfield Hills, MI
    Current Employee - Server/Data Entry Supervisor/Trainer in Bloomfield Hills, MI

    I have been working at J. Alexander's (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Busy, Organized, Benefits, Good Communication

    Cons

    Dead end, only place to grow in their company is to become a manager.


  2. Bartender

    Current Employee - Anonymous Employee in Loxahatchee, FL
    Current Employee - Anonymous Employee in Loxahatchee, FL

    I have been working at J. Alexander's full-time (More than a year)

    Pros

    Good money and co workers to be around

    Cons

    Horrible management and very corporate company with unnecessary rules


  3. Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Alexander's full-time

    Pros

    Very teamwork oriented, employees are treated fairly. 40% discount on food for yourself. Can grow with the company if you opt in to stock purchasing.

    Cons

    Pretty chaotic at times, also might not get breaks on a double. Might work really long hours 14+ hours sometimes. Discounts not extended to any family members

    Advice to Management

    Should implement a better method for employees to get time off from work for vacations. Currently seems impossible to get any time off unless you get all of the shifts covered yourself.


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  5. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Bloomfield, MI
    Current Employee - Anonymous Employee in West Bloomfield, MI

    I have been working at J. Alexander's full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The team work is great. You will become close with the people you work with. The blame is never placed on the server when there are issues with guest complaints. The overall teamwork system is great.

    Cons

    Schedule, it is a strict set schedule, no adjustments and difficulty finding coverage. Management at our location had communication challenges and did not have much respect for employees. You are only allowed three table sections, sometimes four during the week.

    Advice to Management

    If your employees are working hard, work with them.


  6. J Alexander's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server

    I worked at J. Alexander's full-time

    Pros

    Consistent money. Matrix allows you to know your schedule far out.

    Cons

    Micro manage their employees. "Running duties" throughout shift keep you from being able to handle more than 3 tables.


  7. Excellent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Alexander's part-time

    Recommends
    Recommends

    Pros

    Fair work environment and positive management

    Cons

    Not knowing when you'll get out


  8. Hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Leawood, KS
    Former Employee - Hostess in Leawood, KS

    I worked at J. Alexander's part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours, great discounts on food, team environment, everyone works together to make sure the customers dining experience is the best it can be, great training program

    Cons

    down the minute on time. if you clock in two minutes late, you have the possibility of being fired

    Advice to Management

    keep up the great training I felt very prepared when I was left on my own! It also was a very professional environment to work in


  9. server

    Former Employee - Server
    Former Employee - Server

    I worked at J. Alexander's part-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    You become close with a lot of the staff, the money can be really good

    Cons

    They are not selective enough with hiring new staff, Side work usually takes 2 hours, because you also have to spec your tables and roll silverware, there are no bus boys, and you give out tip share to the hostis even though you often seat the tables for them, your responsible for your tables and everyone else's, and food running, and seating tables.....not paid enough for all the additional jobs and hours put in

    Advice to Management

    be more selective, be more positive


  10. Mediocre

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Alexander's

    Pros

    Good food, great training, hard working BOH

    Cons

    Unattainable bonus. Upper management some of the worst

    Advice to Management

    Replace Directors


  11. Hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Alexander's

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Learned more about fine dining, worked with amazing servers and other hosts.

    Cons

    Management, side work duties, strict uniform



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