J. Alexander's

www.jalexanders.com
Employer Engaged

J. Alexander's Reviews

Updated January 20, 2015
Updated January 20, 2015
61 Reviews
3.4
61 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Alexander's Chairman, President, and CEO Lonnie J. Stout II
Lonnie J. Stout II
27 Ratings

Review Highlights

Pros
  • A fast paced environment that allows for advancement to various position within the restaurant (in 4 reviews)

  • Good money, they use a matrix schedule (in 3 reviews)


Cons
  • Some of the poorest, immature managers or "coaches" I have ever worked with try to "manage" this restaurant (in 5 reviews)

  • That is the incentive of being a bartender (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Denver, CO
    Former Employee - Server/Bartender in Denver, CO

    I worked at J. Alexander's full-time (more than a year)

    Pros

    set schedules, good tips, friendly coworkers. The training is very intense but pays off in the end, you will know everything you need to know to be on the floor. You will get worked a lot, in a normal restaurant as a server you will probably do about 30-40 hours a week. Here is was doing about 45-50 a week.

    Cons

    not really any cons, just long hours and the management can be over barring at times. There is really no benefits package that is worth talking about or perks for the job.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good transition to working in higher end restaurants

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender
    Former Employee - Server/Bartender

    I worked at J. Alexander's

    Pros

    Opportunity to make decent money, reasonable tip out percentage, good clientele

    Cons

    Poor management, no support staff, high turnover

    Advice to ManagementAdvice

    Offer more support to your staff since you do not hire bussers or food runners. Appreciate those who work hard for you.

    Doesn't Recommend
    Negative Outlook
  3.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at J. Alexander's

    Pros

    Great People and Great Clients

    Cons

    None really. You have to be ready to work.

    Advice to ManagementAdvice

    Thanks for your help.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Absolutely horrendous!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Denver, CO
    Current Employee - Server in Denver, CO

    I have been working at J. Alexander's

    Pros

    Nothing positive to say. A huge waste of time and energy to get through their BS corporate training.

    Cons

    The company does not care about the guest just how much they will spend and how quickly they leave. Atrocious management. Extremely rude coworkers!

    Advice to ManagementAdvice

    Grow up and hire experienced good people. Not immature recent 4 year graduates on power trips. Treat people the way you would like to be treated!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Englewood, CO
    Current Employee - Hostess in Englewood, CO

    I have been working at J. Alexander's part-time (more than a year)

    Pros

    The pay is good for a restaurant

    Cons

    It's becoming to relaxed and the servers could carless.

    Advice to ManagementAdvice

    Get back to the basics and be tougher on awful servers, hosts

    Recommends
    Neutral Outlook
  7.  

    Good, but not great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager/Coach
    Former Employee - Restaurant Manager/Coach

    I worked at J. Alexander's full-time (more than a year)

    Pros

    Great training, standards are clearly set into place, there is an answer for most questions, opportunity for growth, compensation is good, but benefits are not.

    Cons

    No respect of work-life balance, no room for creativity you have set tasks and repeat every day, no sick days or holidays, Upper management is like a frat house, very difficult to excel as a female - Was compensated less than a male counterpart who had much less experience than I did - Great job to learn and live restaurant management, but you will most likely learn to get out of restaurant management as fast as possible.

    Advice to ManagementAdvice

    Respect your managers lives, you can't honestly expect GM's to spend every weekend night in the restaurant, I saw this statement in writing.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Poor management choices made this job worthless.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Oak Brook, IL
    Former Employee - Server in Oak Brook, IL

    I worked at J. Alexander's full-time

    Pros

    Coworkers and when the management made 'mistakes' scheduling so we actually made money.

    Cons

    The management is slimy and patronizing at best. At worst, they are completely ignorant to proven and logical business morality and practices. They schedule too many servers on slow shifts and not enough on busy ones. It's a nightmare most days.

    Advice to ManagementAdvice

    Good luck.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Excellent Training Standards - Hard Work - Good Money

    Current Employee - Server in West Bloomfield, MI
    Current Employee - Server in West Bloomfield, MI

    I have been working at J. Alexander's full-time (more than a year)

    Pros

    Excellent product, excellent money, great experience

    Cons

    very hard work, weird lingo, mean managers

    Advice to ManagementAdvice

    stop being so rude

  10.  

    Opened a Restaurant Location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager/Coach in Fort Lauderdale, FL
    Former Employee - Restaurant Manager/Coach in Fort Lauderdale, FL

    I worked at J. Alexander's full-time (more than 3 years)

    Pros

    Can be a great pay day for staff, depending on the location. Very professional and great reputation. Best training in the hospitality industry.

    Cons

    Hours for management can be intense. Team based setting, so sometimes slackers can bring others down.

    Advice to ManagementAdvice

    Cross Train.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It was a great learning experience for being a first time server. Teamwork based environment and management is great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Jacksonville, FL
    Former Employee - Server in Jacksonville, FL

    I worked at J. Alexander's part-time (more than a year)

    Pros

    Teamwork setting, that requires everyone to work together.
    Time and effort you put in is what you will get out of it
    If you enjoy the restaurant industry then you can work your way up to management positions and even higher

    Cons

    Management is always changing
    many hours go into the job in order to reap the benefits

    Recommends
    Neutral Outlook
    Approves of CEO

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