J. C. Penney Reviews

Pros

meet some nice people-store discount and flexible hours. helping the nice customers who come to shop. employee perks with food and treats.

Cons

Severe lack of communication regarding information on possible future employment. No training on products they expect you to sell ( you have to learn on your own). It seemed all they cared about was selling store credit.

Advice to Senior Management

Pay attention to employees-give them a chance to really learn about the products and not just register train and sell credit cards.

Pros

Location is great
new hire training is decent

Cons

Pay
hours aren't flexible
Management is rude and/or not friendly to associates

Advice to Senior Management

Lead by example and make this place better with positive attitude and respect your fellow employees. Also, pay your employees better for better morale and lower turnover.
Hopefully with the new CEO stepping in, thing will get better. To early to tell right now.

Pros

Meeting new customers every day while getting to know a lot of different co-workers. Receiving a paycheck every two weeks.

Cons

When I first got hired they stated hard work was rewarded... but that wasn't the case. Doing your job, getting along with everyone, showing up on time, and also not getting involved with in store gossip/drama isn't enough to keep your job with JCPenney. All that really matters is if you are buddy buddy with the store manager. Even praise from your direct supervisor isn't enough to keep you employed with them when the SM has their favorites. Only working 20 hours every two weeks is another con.

Advice to Senior Management

It's pretty disheartening working for a place that tells you one thing but doesn't stand by their word. Getting rid of in store favoritism would go along way in improving store moral.

Pros

Some of the people there are really nice and I made a lot of friends.

Cons

Communication about things that needs to be done was a fail by management, thus it end up being the associates fault.

Advice to Senior Management

Don't tell your associates why they are working so slow and that they need to speed it up. They will just work slower. Remember that an associate is being led by a manager and maybe the manager is the one not doing their job.

Pros

An organization with many great people with great ideas. Company provides a good work life balance and allows employees some flexibility in their schedules. Good pay and benefits.

Cons

Super political top down management style that doesn't always listen to the experts they've hired. A relatively slow moving organization driven by lots of bureaucracy and process that in some cases makes it difficult to get things done and ultimately stay ahead of competition.

Advice to Senior Management

You've hired many great and talented people. Let them do what you pay them to do and make them accountable.

Pros

Associate discount
Flexible schedule for some people.

Cons

Politics motivate appraisals & promotions.
Feedback and communication are an opportunity.

Advice to Senior Management

Proper training of members of management. Follow through.

Pros

the discount it can be used in all stores
the people I work with
working in the mall
helping customers and being thanked by them

Cons

The pay
being forced to get ICAPS (credit apps)
the way the manager ignores us... he NEVER says nice things to any of us one on one
The way the managers have their pets
They keep cutting hours... no one is even ALLOWED to be full time anymore

Advice to Senior Management

Help pay us what we are worth... let those that need FT get it... Train Managers to be friendly to us.

Pros

Good coworkers and MOST of the managers.
Satisfied customers, because of the good prices.

Cons

I was unlucky to have the bad manager.
Older employees arrange the work schedule. Not able to work morning shift unless it is Saturday or Sunday.

Advice to Senior Management

Be careful who you hire for managers.

Pros

Associate discount is reasonable. Good work / life balannce.

Cons

Poor communication from management; constant changing environment

Pros

If you do not have any real work experience, this is the place to go. There is a 15-20% employee discount on products as well.

Cons

The work is repetitive and can be boring. The pay is not that high and workers may need to work long hours. Closing is the worst part of the job because clothes need to be hung, organized, and folded everywhere.

Advice to Senior Management

In order to maintain worker morale, provide more leadership opportunities. If workers want more hours or want less hours, please take that into account.