J. C. Penney Reviews
Updated Feb 13, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 466 ratings Employees say it's "OK" |
CEO Rating
Based on 58 ratings
CEO |
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Pros
If you do not have any real work experience, this is the place to go. There is a 15-20% employee discount on products as well.
Cons
The work is repetitive and can be boring. The pay is not that high and workers may need to work long hours. Closing is the worst part of the job because clothes need to be hung, organized, and folded everywhere.
Advice to Senior Management
In order to maintain worker morale, provide more leadership opportunities. If workers want more hours or want less hours, please take that into account.
Pros
Associate discount is reasonable. Good work / life balannce.
Cons
Poor communication from management; constant changing environment
Pros
Good coworkers and MOST of the managers.
Satisfied customers, because of the good prices.
Cons
I was unlucky to have the bad manager.
Older employees arrange the work schedule. Not able to work morning shift unless it is Saturday or Sunday.
Advice to Senior Management
Be careful who you hire for managers.
Pros
20% discount
It was easy to get to and close to home
You got in and got out
Cons
Management sucked
everyone talks about everyone
just ridiculous
Advice to Senior Management
be nicer.
Pros
Fair pay for managers and OK pay for the people on the floor.
Cons
Working nights, holidays and weekends.
Advice to Senior Management
Look at people for their skills and forget the poliics that usually get people promoted.
Pros
Good name recognition.
Employee discount.
Not too cut throat compared to other commission jobs.
Nice jewelry for low prices.
Cons
The pay for a commission job is very low, you could never live on this job alone.
The customers are... sorry to say this... lower class and extremely rude.
The job has a huge amount of expectations and responsibilities... counting diamonds and solving issues with that, handling repairs, productivity and care plan quotas, changing batteries and fixing links on watches... and more.
Advice to Senior Management
Don't be cheap with commission salespeople.
Pros
Good work life balance
Good store discount program
Nice that the company (department) encourages you to participate in volunteer activities
Starbucks on site
Cons
Current I.T. Sr Leadership team (Directors and up) are more into kingdom building rather that working together as one team.
Mid year and End of year calibration process is a popular contest not a true attempt at identifing top talent
Advice to Senior Management
Communcate with the company and quit thinking you are Apple and trying to keep secerts until a big media launch. This internal atmosphere breads distrust and apathy rather than pride or comment.
Pros
Great people
Fun job
Benefits for part time empoyees
Cons
Low paying with small raises
Advice to Senior Management
Na
Pros
Great people to work with and for, solid company to work with and for, decent benefits. I've worked at other retailers, JCP best by far.
Cons
There really is not too many downsides, sure, the hours at holiday are long, but they are everywhere in the industry. Over all if you are lucky enough to have a great manager it is a really good place to work.
Advice to Senior Management
Keep up the good work. Chill a little...I know this is a busy time of the year, but seriously keep up the realness!
Pros
Hours are typically steady, benefits offered to full and part time employees, company supports charitable organizations, flexible scheduling, as well as friendly management.
Cons
Getting 2 credit applications a week is difficult for some of us (however not yet have I seen anyone terminated for it), topic get hounded about it sometimes constantly, things can get stressful during slower times when hours are cut.
Advice to Senior Management
So far so good. I feel as though my voice is always heard although I do wish that you would be more consistent in the way you enforce the dress code, if I can't wear my piercings I don't hi k its fair anyone else should. Also, mini skirts in a professional environment? Come on, give me a break and slap someone on the wrist already.



