J. C. Penney Reviews
Updated Feb 9, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 463 ratings Employees say it's "OK" |
CEO Rating
Based on 56 ratings
CEO |
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Pros
The balance of office and on your feet/physical work along with people oriented surroundings.
Cons
the job consisted of long varying hours.
Pros
The few pros included a flexible schedule. I believe it was 20% employee discount already off reasonably price items. I also met people there tha I am still friends with today.
Cons
Management was completely rude. It was surprising to see who would receive a promotion over truly qualified canidates. The customer service reps were treated poorly by the supervisors. The supervisors lack any interpersonal skills or business acumen and abused the little authority that was issued to them. The turn over was extremely high. Management was unreliable...really unfortunate.
Advice to Senior Management
You would be suprise to know that you actually have some talented and gifted individuals from diverse background working in your store. It really would not hurt you to take a few minutes to listen to their suggestions...you never know the ideas may even help your business.
Pros
1. America's largest retailer-cute affordable clothes
2. Flexible hours
3. Not a desk job!
4. Credit Applications: you get paid for each c.a. you make.
Cons
1. Communication: lacked between managers and employees.
2. Gossipy: you'll get an ear full of it while you are there.
3. Credit Applications: you do not get paid if you do not make them.
Pros
Sliding commission scale, flexible management.
Cons
The salon industry has slowed since the recession started. Traffic is slower in most retail stores.
Pros
Good benefits and huge opportunity to move and grow within the company. Upper management offers support and mentorship.
Cons
Pay raises are low and not comprable
Pros
It is a great company to join and a great place to work hard and be looked at for a promotion!
Cons
The amount of pay is not that balanced compared to the work that is expected of you to do within the store.
Advice to Senior Management
Make sure you take time and acknowledge your associates, its because of them for the reason of success...and customers but mostly associates!
Pros
JC Penny's is a great place to work for teens whom just want a little cash, it also could be a good first job also. Managment is pretty good and they do not mind working around your schedule if need be.
Cons
The pay is terrible! Use JC Penney's could really just be a second job for gas money alone...but if you are trying to pay for an apartment or a house alone, obviously this would not be the place to work.
Advice to Senior Management
If you don't want turn over, I would REALLY suggest paying employees a bit more money.
Pros
The best reasons to work at the home office are friendly co-workers, great location, nice corporate office, good compensation, and lots of amenities within the home office.
Cons
It can be hard for non-management associates to advance.Some areas do not promote a creative atmosphere. Associates are constantly being moved to new areas without being asked.
Advice to Senior Management
Promote from within more (for non-management associates). Ask associates what areas they want to work in, instead of just moving then without acknowledging their area of expertise.
Pros
Good pay, respect of schedules, good learning experience for customer service, team work from most employees, fairly easy dress code to follow.
Cons
Disorganized management, little respect for employees, too high of expectations, bad communication, too must leniency for associates who do not do their job, almost every manager is rude, training is not efficient for working on the floor.
Advice to Senior Management
Managers need to have more respect for associates, there is too much communication between management as well. There are things associates are not supposed to do and some managers forbid it while others say it's fine. There needs to be a set of ground rules and every manager needs to follow them. Also, when associates are doing a good job it should be made clearer and managers need to stop taking their anger out on associates. Also, training of new employees is not sufficient.
Pros
Flexible schedule and associate discount.
Cons
Crazy and unpredictable hours, demanding work for not much pay.
Advice to Senior Management
Remember your sales associates are the foundation.



