J. C. Penney Reviews

Pros

okay hours with nice pay

Cons

pressure associates to get credit card applications and online orders. Even if you get one customer survey, they will harass you until you get one for every customer you serve. The managers have favoritism; they are very childish with gossiping about employees. Yes, if you close you have to stay late, but if you try your hardest, they will find a reason to complain to you and to your manager...&& since the economy obviously sucks, they are meaner and cruel..

never work here!

Advice to Senior Management

treat your associates with respect, you all forget that you were us ONCE..dont gossip about us - especially on F A C E B O O K...really creepy that some give their numbers out... you all are really vicious and hurtful.

Pros

They truly value customer service
They give the employee the power to meet the customers needs

Cons

Department supervisors are inconsistent
More need for continuous training directly from staff

Advice to Senior Management

Spend more time getting to know your base level employees

Pros

works with school schedule, cool employees and management

Cons

always working closing shifts, hours cut often

Pros

The balance of office and on your feet/physical work along with people oriented surroundings.

Cons

the job consisted of long varying hours.

Pros

The few pros included a flexible schedule. I believe it was 20% employee discount already off reasonably price items. I also met people there tha I am still friends with today.

Cons

Management was completely rude. It was surprising to see who would receive a promotion over truly qualified canidates. The customer service reps were treated poorly by the supervisors. The supervisors lack any interpersonal skills or business acumen and abused the little authority that was issued to them. The turn over was extremely high. Management was unreliable...really unfortunate.

Advice to Senior Management

You would be suprise to know that you actually have some talented and gifted individuals from diverse background working in your store. It really would not hurt you to take a few minutes to listen to their suggestions...you never know the ideas may even help your business.

Pros

1. America's largest retailer-cute affordable clothes
2. Flexible hours
3. Not a desk job!
4. Credit Applications: you get paid for each c.a. you make.

Cons

1. Communication: lacked between managers and employees.
2. Gossipy: you'll get an ear full of it while you are there.
3. Credit Applications: you do not get paid if you do not make them.

Pros

Sliding commission scale, flexible management.

Cons

The salon industry has slowed since the recession started. Traffic is slower in most retail stores.

Pros

Good benefits and huge opportunity to move and grow within the company. Upper management offers support and mentorship.

Cons

Pay raises are low and not comprable

Pros

It is a great company to join and a great place to work hard and be looked at for a promotion!

Cons

The amount of pay is not that balanced compared to the work that is expected of you to do within the store.

Advice to Senior Management

Make sure you take time and acknowledge your associates, its because of them for the reason of success...and customers but mostly associates!

Pros

JC Penny's is a great place to work for teens whom just want a little cash, it also could be a good first job also. Managment is pretty good and they do not mind working around your schedule if need be.

Cons

The pay is terrible! Use JC Penney's could really just be a second job for gas money alone...but if you are trying to pay for an apartment or a house alone, obviously this would not be the place to work.

Advice to Senior Management

If you don't want turn over, I would REALLY suggest paying employees a bit more money.