J. C. Penney
3.0 of 5 1,851 reviews
www.jcpenney.com Plano, TX 5000+ Employees

J. C. Penney Reviews in Dallas-Fort Worth, TX

Updated Jul 6, 2014
All Employees Current Employees Only

2.9 171 reviews

                             

67% Approve of the CEO

J. C. Penney Chief Executive Officer Mike Ullman

Mike Ullman

(39 ratings)

42% of employees recommend this company to a friend
171 Employee Reviews Back to all reviews
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    Great Work life Balance

    Anonymous Employee (Current Employee)
    Plano, TX

    Pros"9 to 5" schedule. They are pretty flexible if need be to accommodate things that come up as long as you can make up the time and get your job done. Appreciation is given for hard work. Many people here for 20+ years.

    Consnot much in the way of growth for money or career path progression unless moving to management. No work from home days.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    3 people found this helpful  

    Maybe all corporations are like this --

    Art Director (Former Employee)
    Plano, TX

    Pros25% discount at JCPenney stores. Get to wear whatever you want to work. The Home Office is located near good schools, and nice housing.

    ConsUsed to be a stable company to work at, not anymore. Constant layoffs. Big ones every year and individual layoffs throughout the year. Have gotten rid of everyone over 50, so you will not retire here, unless you are a director or VP, then maybe. The Marketing Dept. was a frustrating, stressful place to work. It was hard to take any days off. Just when the work load gets normal, there are more layoffs, and then not enough people to do the work. It was hard to please anyone with your work - things picked apart. There is too much input from too many people at different levels on each project, which generates a lot of changes, and therefore inefficiencies. The merchants have some control over Marketing, so money is constantly being wasted, yet we got no raises for years. The CEO is constantly hiring new VPs or promoting people to VP, yet the excuse for no raise is always that the company is not doing well.

    Advice to Senior ManagementFollow the Allen Questrom strategy. He got rid of a lot of the layers of management and kept associates who worked over those who attended meetings as their job. More and more upper management doesn't seem to be solving any of the companies problems, just costing money.

    No, I would not recommend this company to a friend

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    Working for the corporate office was significantly better than working at their stores.

    Analyst (Current Employee)
    Plano, TX

    ProsManagement was very nice. Worked well with your schedule, especially if you were a student, great pay.

    ConsIf you start at the bottom you are going to get the shifts no one wants during holidays like Black Friday.

    Advice to Senior ManagementDoing a great job!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Competitive and collaborative culture

    Recruiter (Current Employee)
    Plano, TX

    ProsCompensation, opportunity for advancement, coaching/feedback

    ConsBenefits aren't great, work-life balance

    Advice to Senior ManagementContinue to utilize performance management tools to ensure promotion and personal development

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    The good and the bad

    Employee (Current Employee)
    Plano, TX

    Pros25% discounts are awesome. There are some awesome people to work with.

    ConsThe good ole boy environment. Unless you are part of the 'click', you don't go anywhere. Management is unstable.

    Advice to Senior ManagementTake care of the real workers. Too many layers of management.

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    good company

    Assistant Buyer (Current Employee)
    Plano, TX

    Prospay is good. laid back

    Consstability from the outside view isn't great

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    J.C.Penney Experience

    Systems Engineer (Former Employee)
    Plano, TX

    ProsGenerally good corporate environment, mostly good colleagues, decent benefits, average salary range. Work-life balance mostly good except during high volume holiday sales season. Vacation time based on career experience rather than seniority limitations. Some leadership was good, some not so much.

    ConsMost problems were directly related to poor old school management attitudes. Despite 'new blood' executives, many decisions were uninformed and detrimental to productivity and morale. Communication and transparency were superficial at best. Training and genuine recognition was mostly limited to favored senior personnel.

    Advice to Senior ManagementThey've lost a lot of top notch talent in the past couple of years. Blaming the economy only explains so much, and justifies very little. The executives may be the 'brains', but the employee's are the body, and a brain without a body isn't going to live very long.

    No, I would not recommend this company to a friend

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    Terrible!

    Facilities Manager (Former Employee)
    Plano, TX

    ProsThe gym and the caffeteria

    ConsCo-workers, pay, no bonus, no annual increase, company struggles

    Advice to Senior ManagementLook at yourself before judging others

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Former employee

    Electrical Maintenance Technician (Former Employee)
    Cedar Hill, TX

    ProsGood Equipment. Lots of nice people to work with.

    ConsThey don't pay what they promise in the offer letter.

    Advice to Senior ManagementDon't wait until just before someone gets their first paycheck to tell them you are going to pay them 20 percent less than promised in the offer letter. Your entire company needs to go back and study business ethics.

    No, I would not recommend this company to a friend

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    Some great people, but terrible, dinosaur leadership

    Senior Director (Former Employee)
    Plano, TX

    ProsIf you like wearing one hat and knowing what is required of you, JCPenney is perfect. Roles are defined with exacting limits, collaborative effort and consensus management.

    ConsMaking anything happen is near impossible, as leadership lives in 1985 without understanding what nimble and decisive means. The company is floundering due to an inability to prioritize, no clear strategic direction, and fear-based group-think. I fear for the company. Veeeeeerrrrryyyyyyy slow professional movement, and the environment appeals mostly to people who love drama and unproductive churn.

    Advice to Senior ManagementToday, you have to hire strong departmental leadership and turn them loose. The multi-layer decision making and revisiting of decisions will be the demise of the company. Particularly as it relates to ecommerce. Trust your experts. If you don't have any, fire the people you like and hire experts.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at J. C. Penney reviews and ratings in Dallas-Fort Worth, TX — including employee satisfaction and approval rating for J. C. Penney CEO Mike Ullman. All 171 reviews posted anonymously by J. C. Penney employees.