J. C. Penney

www.jcpenney.com

J. C. Penney Reviews in Dallas-Fort Worth, TX

Updated January 30, 2015
Updated January 30, 2015
2,397 Reviews
3.0
2,397 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Mike Ullman
Mike Ullman
639 Ratings

Review Highlights

Pros
  • 20% employee discount on regular days- could be combined with coupon discounts (in 181 reviews)

  • Work-life balance mostly good except during high volume holiday sales season (in 51 reviews)


Cons
  • Short sighted management, desperate for employees so work/life balance hard during peak seasons (in 54 reviews)

  • Associates are essentially working for a credit card company, not a clothing company (in 101 reviews)

More Highlights

209 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Emerging leader intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leadership Intern in Dallas, TX
    Current Employee - Leadership Intern in Dallas, TX

    I have been working at J. C. Penney

    Pros

    You gain learn every aspect of the store.

    Cons

    Too much on the floor.

    Advice to ManagementAdvice

    Na

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate in Frisco, TX
    Current Employee - Store Associate in Frisco, TX

    I have been working at J. C. Penney

    Pros

    Very low key, nice job

    Cons

    Work you to death, with demands

    Advice to ManagementAdvice

    Chill out with the jcp cards!

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Receptionist At Salon in Mesquite, TX
    Former Employee - Front Desk Receptionist At Salon in Mesquite, TX

    I worked at J. C. Penney

    Pros

    great work environment, boss was very laid back and understanding, decent hours for part time, fun and interesting job

    Cons

    pay was a little low, some of the stylists were divas

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Coming back from the slump, JCPenney knows how to attract and keep it's employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Treasury Senior Analyst in Dallas, TX
    Current Employee - Treasury Senior Analyst in Dallas, TX

    I have been working at J. C. Penney full-time (less than a year)

    Pros

    Decent salary and a bonus twice a year based on company sales. Good office culture and lots of company pride. Most associates have been at the main office for at least 5 years.

    Cons

    Long commute, day can be a painfully slow day at times

    Advice to ManagementAdvice

    More 401(k) options would be nice

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    JCPenney is a Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sourcing Specialist in Plano, TX
    Current Employee - Senior Sourcing Specialist in Plano, TX

    I have been working at J. C. Penney

    Pros

    Only @ HO - Gym, Drug store, onsite Doctor
    Everywhere - 3% 401K matching, decent insurance, regular amount of PTO

    On a whole decent people who want to do a good job.

    Cons

    HO can be very political and more about who you know than what you can do, but lets face it, that's everywhere and you have to be good at marketing yourself these days.

    Advice to ManagementAdvice

    JCPenney like all companies has its ups and downs both in the market place and in management. I think it would be good if salaried positions not only were reviewed by their boss but also by their subordinates.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Too Many Middle Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advertising Copywriter in Plano, TX
    Current Employee - Advertising Copywriter in Plano, TX

    I have been working at J. C. Penney

    Pros

    Corporate campus in Plano, TX is a beautiful place to work with a lot of great ammenities such as on-site daycare, gym and company cafeteria.

    Cons

    Mddle-managers and departments are set up in adversarial roles. There is a lot of make-work just to justify all the middle managers.

    Advice to ManagementAdvice

    Cut the "fat" in middle-management and pay your workers a better wage. Encourage teamwork instead of competition between managed teams.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Typical Cubical Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Plano, TX
    Former Employee - Business Analyst in Plano, TX

    I worked at J. C. Penney full-time (more than a year)

    Pros

    -8-5 schedule but very flexible depending on your manager
    -most people are friendly
    -paths to walk around builiding/nice interior filled with plants
    -good pay compared to work load and competitors
    -some team building and morale boosting events
    -discount if you like to shop JCP

    Cons

    -lots of cube time
    -management and long term employees unwilling to change
    -"older" work environment with layoffs- slowly bringing in younger talent but high turnover with people unwilling to embrace change & new ideas
    -employees always trying to throw responsibilities on others plates
    -lots of loops to go through to get the smallest thing changed or heard from management
    -political. If you can play the game you can get ahead. Talent doesn't always take you as far if management doesn't like your personality
    -cafeteria food is overpriced and not great
    -training is nonexistent. If you don't already have the knowledge & experience you will have to learn on the job for a couple months to get the hang of things

    Advice to ManagementAdvice

    Listen & work with your teams! They are looking at all levels of the business to make the best decisions. HR should also develop classes for management training for people moving up the ladder.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Started off very pleasant, but now I feel stressed out, taken for granted, and unappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fine Jewelry Supervisor in Dallas, TX
    Current Employee - Fine Jewelry Supervisor in Dallas, TX

    I have been working at J. C. Penney

    Pros

    You get that Homey feeling.

    Cons

    Way too much demand on one person..work you to death and dont want to pay you for it.

    Advice to ManagementAdvice

    Learn how to talk to your staff prooerly .instead of talk down to them..pay employees for the hard work they perform.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Some SVPs & EVPs won't manage, but keep taking the money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Plano, TX
    Former Employee - Manager in Plano, TX

    I worked at J. C. Penney full-time (more than 3 years)

    Pros

    Lots of talented, creative people working very hard, trying to make a living and support their families. Great ideas abound, with most people at the specialist to director level giving their best efforts to move the company back into the black. It could have been great.

    Cons

    Some SVPs & EVPs won't manage, but keep taking the money, backing poor managers whose primary contribution seems to be a near-expert brown-nosing technique. Ego stroking is quickly lapped up, even when reports do very little but take credit for the work performed by their teams. Weird and unacceptable behaviors are tolerated, even protected, and employees who speak up and try to make things better are often marginalized and shown the door. Management should be ashamed, and top leadership likely has no idea things are so bad just a couple of rungs below them on the corporate ladder.

    Advice to ManagementAdvice

    Address the issue of some of your SVPs and EVPs, or continue to wonder why the company isn't doing any better despite your best efforts. I doesn't have to be this way.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Supervisor in Arlington, TX
    Former Employee - Department Supervisor in Arlington, TX

    I worked at J. C. Penney

    Pros

    Atmosphere with employees was great. Having the grandfathered benefits was great. The newer weren't near as good. Vacation was destroyed but I was lucky and kept mine. The company cutting hours so bad that you're there to 1-2am many times doesn't cut it. Do your math. Bring in another person or 2 for 4 hours each instead of keeping the other 12 for 2-3 more hours. It does come out better.

    Cons

    Expectations. The manager wanted things done. It didn't matter if it took off the clock hours, it had to be done. He knew this was being done by numerous supervisors but simply turning his head on it. He ran off plenty of supervisors and several managers retired. Of course this helped the store in operations. This was probably his intentions. Well, it continues. Complaints have gone to Home Office and nothing will be done. They don't care about the associates. They won't take the turnover in management as a hint.

    Advice to ManagementAdvice

    Get some management that can think of something else besides themselves. Get management that the employees don't run from when they see him or that they want to talk to. Promote from within and you just might quit seeing all of those college kids walking out after 2 years.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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