J. C. Penney

www.jcpenney.com

J. C. Penney Reviews

Updated January 27, 2015
Updated January 27, 2015
2,378 Reviews
3.0
2,378 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Mike Ullman
Mike Ullman
631 Ratings

Review Highlights

Pros
  • 20% employee discount on regular days- could be combined with coupon discounts (in 181 reviews)

  • Work-life balance mostly good except during high volume holiday sales season (in 51 reviews)


Cons
  • Short sighted management, desperate for employees so work/life balance hard during peak seasons (in 54 reviews)

  • Associates are essentially working for a credit card company, not a clothing company (in 101 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sephora inside JCP Greatest beauty obssesor playground!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sephora Product Consultant
    Current Employee - Sephora Product Consultant

    I have been working at J. C. Penney part-time (less than a year)

    Pros

    The training and opportunity to build your makeup artistry and brand knowledge and skills. You also get gratis after some months of working for them, which is just free products! Which in my opinion is a pay raise.

    If you reach the store sales goal everyone gets a bonus every month in lieu of commission, which is great if you don't like having to fight people for commission and rather live in a more laid back work environment. If you really rather not work toward a common sales goal and just work for your own numbers, you might be better of somewhere else.

    Cons

    Sometimes they'll make you work at the jcpenney side, which can be challenging if you hate clothes...

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney full-time (more than 5 years)

    Pros

    Job advancement opportunities if you want them, great working environment

    Cons

    Pay can be on low side, hours get minimal after holidays unless you are in management

    Advice to ManagementAdvice

    Promote from within when you can

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Customer Service Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney

    Pros

    good management,good training,good benefits,flexible timings

    Cons

    long hours,no work life balance

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    JcPenney is a good place to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shoe Sales Associate in Greenwood, IN
    Current Employee - Shoe Sales Associate in Greenwood, IN

    I have been working at J. C. Penney part-time (more than 5 years)

    Pros

    Managers are very understanding and easy going. Works with me with my school schedule.

    Cons

    Sometimes not organized as good as they could be.

    Advice to ManagementAdvice

    .

    Recommends
    Neutral Outlook
  6.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Medford, OR
    Former Employee - Retail Sales Associate in Medford, OR

    I worked at J. C. Penney part-time (more than a year)

    Pros

    Great first job, easy work, no experience required

    Cons

    Low hours, not easy to advance

    Advice to ManagementAdvice

    Schedule hardest workers more hours instead of focusing on not giving benefits

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    It's a job for college students or older age retired person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Associate in Hammond, LA
    Current Employee - Sales Associate in Hammond, LA

    I have been working at J. C. Penney

    Pros

    Flexibility - they will work around school days if you give a 21 days notice

    $2 for credit apps

    Cons

    Expect too much for so little pay
    Have unrealistic goals

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    I love what I do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney

    Pros

    It's a self motivated Job they have some of the best mrg team's I have seen have a lot of opportunity

    Cons

    That it's a self motivating job everything that you want you have to go get it your self so if you can't motivate your self This is not the place for you

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate in Frisco, TX
    Current Employee - Store Associate in Frisco, TX

    I have been working at J. C. Penney

    Pros

    Very low key, nice job

    Cons

    Work you to death, with demands

    Advice to ManagementAdvice

    Chill out with the jcp cards!

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney

    Pros

    Salon is great work atmosphere and the discount is a perk along w/ benefits.

    Cons

    Store manager not experienced nor knowledgable.

    Advice to ManagementAdvice

    Easier way to communicate w/ upper mgmt.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    This company is very fair and kind to their employees. They are very well treated over the holiday season especially.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at J. C. Penney part-time (more than a year)

    Pros

    The best part about working here is the work environment. The managers are all very kind and wanting to teach. They place alot of respect on their employees and give them a good amount of responsibility. The jewelry department by far has the biggest responsibility.

    Cons

    It does take some time to move up. You should expect to remain in your position for years and not really be given any added benefits for years. Some associates who work for over 3 years get added abilities when dealing with customers but it takes time.

    Advice to ManagementAdvice

    Provide all associates with the ability to do a tender override. Do not write associates up for lack of ICAPS. It is not as easy as it looks.

    Recommends
    Positive Outlook
    Approves of CEO

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