J. C. Penney

www.jcpenney.com
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J. C. Penney Reviews

Updated February 27, 2015
Updated February 27, 2015
2,487 Reviews
3.1
2,487 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Mike Ullman
Mike Ullman
667 Ratings

Review Highlights

Pros
  • 20% employee discount on regular days- could be combined with coupon discounts (in 181 reviews)

  • Work-life balance mostly good except during high volume holiday sales season (in 51 reviews)


Cons
  • Short sighted management, desperate for employees so work/life balance hard during peak seasons (in 54 reviews)

  • Associates are essentially working for a credit card company, not a clothing company (in 101 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    I enjoy working at JCP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney

    Pros

    I have established great friendships with coworkers at JCP

    Cons

    Some of the younger employees that are hired have zero work ethics

    Recommends
    Positive Outlook
  2. 3 people found this helpful  

    Love working for Jcpenny!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cash Office Specialist
    Former Employee - Cash Office Specialist

    I worked at J. C. Penney part-time (more than a year)

    Pros

    For the most part my Coworkers are great.
    Jcpenny offers great Opportunities to grow!
    It's a Fun environment to work in.
    In my store they've allowed me to learn a lot of each department and its a great Learning experience.
    & of course the Discounts!

    Cons

    I don't personally have many cons..
    One would be that in my store they have made some unprofessional and quite rude employees "LOD's" and I think they could have definitely found better people to promote to that position.

    And the pay isn't that great, but it's okay. They don't really seem to like to give full time jobs either. They only people I know that have full time jobs at my store are the managers .

    Advice to ManagementAdvice

    Make sure you are promoting those who really deserve it. Watch them when they are on the floor with just their fellow co workers because they act and talk way different than they do when you're around.

    Recommends
    Positive Outlook
  3. 2 people found this helpful  

    Not too bad but this is from the point of view from only working 2 summers there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney

    Pros

    Discount of 25%
    Typically employee's and Managers were very nice
    Brought outside food for employees to eat during lunch breaks

    Cons

    Standing long hours
    Lunch breaks are short if working less than 6hrs

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Fast paced and exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Operations Manager
    Current Employee - Merchandise Operations Manager

    I have been working at J. C. Penney

    Pros

    Big box retail, fasted paced, and ever changing retail. Great hours for executive leadership in retail. Opportunities to grow and help others grow.

    Cons

    The only real con currently is the up and down flex of the company. As a company we are progessing very well from the issues of 2012, but there is still a sense of uncertainty.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney full-time (more than a year)

    Pros

    Consistency with work schedule. Family environment.

    Cons

    There were no windows inside. Pay scale completely changed and I couldn't live off of the change.

    Advice to ManagementAdvice

    Empathize with the employers a little more.

    Recommends
    Neutral Outlook
  7.  

    Jcp was a great company to learn and build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor
    Former Employee - Supervisor

    I worked at J. C. Penney full-time (more than 3 years)

    Pros

    You can learn different sides of retail

    Cons

    The company stopped caring about their employee's loyalty

    Advice to ManagementAdvice

    Corporate level (CEO) should try to fix what Ron Johnson destroyed

    Recommends
    Neutral Outlook
  8.  

    JCP has been one of my favorite places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at J. C. Penney part-time (more than a year)

    Pros

    Great working environment. The upper staff really cares about their employees and makes it known with incentives and positive encouragement.

    Cons

    An older crowd, could use some youth in the stores

    Recommends
    Positive Outlook
  9.  

    I absolutely love the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Execution Leader in North Little Rock, AR
    Current Employee - Merchandise Execution Leader in North Little Rock, AR

    I have been working at J. C. Penney

    Pros

    Great team atmosphere,great opportunity to advance ,great training programs and commitment to diversity culture

    Cons

    Just the basic opportunities of retail

    Advice to ManagementAdvice

    Keep playing the retail game hard

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good part time job, great people to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Coon Rapids, MN
    Former Employee - Sales Associate in Coon Rapids, MN

    I worked at J. C. Penney

    Pros

    Good discount and a lot of variety in tasks each day

    Cons

    Management changes often which can be confusing.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good for flexible part time work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. C. Penney

    Pros

    Flexibility. If you are content working part time and need flexible hours this is the job for you. Very friendly working environment.

    Cons

    no promotions given unless you have an open schedule. They do not pay fairly. You could work there for years doing well at your job and you arent gonna get a raise unless the manager favors you and you demand it.

    Advice to ManagementAdvice

    Pay employees fairly. If theyve worked there for several years and have done their job well, they should make a living wage.

    Recommends
    Positive Outlook
    Approves of CEO

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