J. C. Penney Reviews

Updated August 3, 2015
3115 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.1
Rating Trends
Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Mike Ullman
Mike Ullman
859 Ratings

Pros
  • What I really liked is that we got an Employee discount (in 181 reviews)

  • JCP has gotten better at understanding the Work/Life Balance (in 51 reviews)

Cons
  • NO work/life balance (what"s that) (in 54 reviews)

  • Associates are supposed to get two credit card apps a week (in 101 reviews)

More Pros and Cons

3,115 Employee Reviews

Sort: Popular Rating Date
  1. Fine jewelry sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fine Jewelry Sales Associate in Plano, TX
    Former Employee - Fine Jewelry Sales Associate in Plano, TX

    I worked at J. C. Penney (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Love the people and staff, good pay and commission

    Cons

    There is no cons good place!!!!!

    Advice to Management

    Keep it up


  2. Ecommerce Business Anaylyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ecommerce Analyst in Plano, TX
    Current Employee - Ecommerce Analyst in Plano, TX

    I have been working at J. C. Penney (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team spirit and flexible hours

    Cons

    Need to have work life balances and reduce repetitive works

    Advice to Management

    Clearer communication


  3. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Massapequa, NY
    Former Employee - Sales Associate in Massapequa, NY

    I worked at J. C. Penney (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good managers Room for growth Flexible hours

    Cons

    I don't have any honestly.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    It was the best job I ever had. It was fun. Management truly cares. They really want to help and communicate with you.

    Cons

    No cons while working here

    Advice to Management

    I dont have have any advice. It was great.


  6. MASTER stylist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Master Stylist in Jacksonville, NC
    Former Employee - Master Stylist in Jacksonville, NC

    I worked at J. C. Penney (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and compensation and pay

    Cons

    No downside, great place to work

    Advice to Management

    select hardworking people


  7. It customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney

    Pros

    Get to know when all the sales are going to happen and can score some great deals. Just an added benefit. I was lucky to have a good team and enjoyed working there. Everything is pretty much what you would expect from a customer service position. Some people are pleasant to deal with and other can strain your patience.

    Cons

    Some people are pleasant to deal with and other can strain your patience. Schedule is rarely consistent.


  8. cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney part-time

    Pros

    -2 dollar bonus for icaps -extra pay on holidays -you become more social

    Cons

    -some rude customers -recovery (especially if you are the only one in your department) -to get good hours you need to get a lot of icaps (icaps is when someone applies for a card)


  9. Helpful (1)

    Overall great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor
    Current Employee - Department Supervisor

    I have been working at J. C. Penney full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The associate discount seems to be one of the best in the retail business. Even on hectic days, you can always count on your coworkers for a laugh.

    Cons

    One of the main downsides of working in retail at any store is always going to be a fair work-home balance. Although some store managers have a rotation for supervisors in order to have a fair balance of nights and weekends.

    Advice to Management

    Continue to recognize strong talent and help in order to retain the best employees without burning them out.


  10. Overall a great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in North Attleboro, MA
    Former Employee - Customer Service Specialist in North Attleboro, MA

    I worked at J. C. Penney part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The dress code isn't strict The managers care about their employees Coworkers are really nice Employee dinner nights Recognition of hard work

    Cons

    Customers abuse coupon privileges Customers want everything for free Managers give the customers whatever they want even if it's against company policy

    Advice to Management

    Become more strict about consumer discount limitations. Don't act against an employee who is following company policies


  11. Not bad for a first job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney

    Pros

    Working at JCPenney was a pretty good experience. I was a seasonsal employee so I didn't stay very long but while I was there I had a good time. Supervisors and HR were all very nice.

    Cons

    Since it was holiday season there was a lot of shoppers and they tend to make a pretty big mess, they would make all the employees stay after their shift ended and clean everything up. Sometimes it would be until 12am even if the end of your shift was 10pm.



Showing 3,115 of 3,154 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.