J. C. Penney Reviews

Updated July 7, 2015
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3.1
Rating Trends
Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Mike Ullman
Mike Ullman
826 Ratings

Pros
  • What I really liked is that we got an Employee discount (in 181 reviews)

  • JCP has gotten better at understanding the Work/Life Balance (in 51 reviews)

Cons
  • NO work/life balance (what"s that) (in 54 reviews)

  • Associates are supposed to get two credit card apps a week (in 101 reviews)

More Pros and Cons

2,993 Employee Reviews

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  1. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. C. Penney part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    pay well If your still in High School

    Cons

    Lazy Co-worker, Rude management


  2. Good, But Could Be Better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Window Covering Sales Associate in Phoenix, AZ
    Current Employee - Window Covering Sales Associate in Phoenix, AZ

    I have been working at J. C. Penney

    Positive Outlook
    Positive Outlook

    Pros

    I work in the home store windows department. There is always something to do and a high energy place. Immediate supervisors are fantastic, they are there to help you when needed, they know and do their job well and are great with customers. Most co-workers are fun, friendly, and helpful.

    Cons

    Upper management has lost their humanity, if they ever had it. Directives sent down from corporate creates disorganization and inefficiency in our department. Some co-workers can be dishonest when it comes to commissioned sales. Number of hours of work changes from week to week. One week it could be 15, the next 25. It is a part time job, definitely not a career. Can't make a living working as an associate at Penneys.

    Advice to Management

    Listen. Listen. Listen. Employees on the floor know first-hand what really works and what doesn't. We have good ideas.


  3. Communications Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Motivated regional and store management working toward a common goal. You work with some sharp people who are on their game.

    Cons

    Unscheduled budget cuts in marketing and communications. It makes it tough, as marketing is planned and put into motion several months prior to an actual roll-out or event. But you have to understand the bottom line, and get creative on sources for marketing funding.


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  5. Human resource manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, really take care of associates.

    Cons

    workload can start to weigh on individual


  6. Helpful (1)

    Human Resourse Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resource Manager in Southaven, MS
    Current Employee - Human Resource Manager in Southaven, MS

    I have been working at J. C. Penney

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with Associates and Customers

    Cons

    Late nights and long hours


  7. Nice for a first job

    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at J. C. Penney

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Nice and friendly interview, credit sales commission, relatively nice environment, generally friendly coworkers, and interesting experiences.
    Pretty good for a first job or one that you work through college.

    Cons

    Terrible closing shifts, some faulty equipment, manager turn over rate is high. If you don't make credit sales they minimize your work hours for the next pay period. If you make a lot of credit sales, they basically try to take over your life by giving you way too much overtime or calling you in on your days off.

    Advice to Management

    Make sure the workers in areas where you have to fold clothes are doing their job at closing time so that others can get out near their scheduled time to leave work.


  8. I was an associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Antonio, TX
    Former Employee - Sales Associate in San Antonio, TX

    I worked at J. C. Penney

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very satisfying job.
    Great support.
    A great company to work for.
    Growth opportunities
    Very pleasant company .

    Cons

    I really do not have any cons. the company is well established and very rewarding.
    I have no complaints.

    Advice to Management

    support your team


  9. Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney

    Pros

    Great place to work, great team feeling

    Cons

    Not much room for advancement


  10. costumer service

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney part-time

    Pros

    good environment to work in!

    Cons

    non except some rude customers!

    Advice to Management

    non


  11. I love my job ..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jewelry Associate in Oklahoma City, OK
    Current Employee - Jewelry Associate in Oklahoma City, OK

    I have been working at J. C. Penney full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay
    Nice managers
    Respect within coworkers
    Considerate managers

    Cons

    Pay could be a little better

    Advice to Management

    Give raises more often ��



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