J. C. Penney

www.jcpenney.com

J. C. Penney Reviews

Updated January 30, 2015
Updated January 30, 2015
2,392 Reviews
3.0
2,392 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Mike Ullman
Mike Ullman
637 Ratings

Review Highlights

Pros
  • 20% employee discount on regular days- could be combined with coupon discounts (in 181 reviews)

  • Work-life balance mostly good except during high volume holiday sales season (in 51 reviews)


Cons
  • Short sighted management, desperate for employees so work/life balance hard during peak seasons (in 54 reviews)

  • Associates are essentially working for a credit card company, not a clothing company (in 101 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney full-time (more than 5 years)

    Pros

    Job advancement opportunities if you want them, great working environment

    Cons

    Pay can be on low side, hours get minimal after holidays unless you are in management

    Advice to ManagementAdvice

    Promote from within when you can

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I love working for them. I love all my co workers and managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader in Hiram, GA
    Current Employee - Sales Leader in Hiram, GA

    I have been working at J. C. Penney

    Pros

    I love the hours and the pay is really good. My managers cares about there Co workers and like to see them grow.

    Cons

    I don't like working on Sundays because some of the customers are very rude.

    Advice to ManagementAdvice

    I really don't have any advice for upper management

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    YES

    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at J. C. Penney

    Pros

    Seriously everything, discounts, pay, and the people

    Cons

    hours kind of sucked when you are married

    Advice to ManagementAdvice

    none

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    It's a fun job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Sales Associate
    Current Employee - Customer Service Sales Associate

    I have been working at J. C. Penney part-time (less than a year)

    Pros

    employee discount is great and can be used on anything, great co workers, fun company activities, sense of teamwork, for the most part you're always on the go, most of the customers are sweet

    Cons

    you are expected to solicit credit all the time, hours are not always stable, some schedule changes, some co workers are not willing to work or help

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    An overall pleasant experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Specialist in New York, NY
    Former Employee - Visual Specialist in New York, NY

    I worked at J. C. Penney part-time (less than a year)

    Pros

    My coworkers and supervisors were very friendly and welcoming.

    Cons

    I had minimal training and often felt like I had to learn completely new things on my own.

    Advice to ManagementAdvice

    Focus more on training associates and employees one-on-one, rather than using impersonal training videos.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    JcPenney is a good place to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shoe Sales Associate in Greenwood, IN
    Current Employee - Shoe Sales Associate in Greenwood, IN

    I have been working at J. C. Penney part-time (more than 5 years)

    Pros

    Managers are very understanding and easy going. Works with me with my school schedule.

    Cons

    Sometimes not organized as good as they could be.

    Advice to ManagementAdvice

    .

    Recommends
    Neutral Outlook
  8.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Medford, OR
    Former Employee - Retail Sales Associate in Medford, OR

    I worked at J. C. Penney part-time (more than a year)

    Pros

    Great first job, easy work, no experience required

    Cons

    Low hours, not easy to advance

    Advice to ManagementAdvice

    Schedule hardest workers more hours instead of focusing on not giving benefits

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Sephora inside JCP Greatest beauty obssesor playground!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sephora Product Consultant
    Current Employee - Sephora Product Consultant

    I have been working at J. C. Penney part-time (less than a year)

    Pros

    The training and opportunity to build your makeup artistry and brand knowledge and skills. You also get gratis after some months of working for them, which is just free products! Which in my opinion is a pay raise.

    If you reach the store sales goal everyone gets a bonus every month in lieu of commission, which is great if you don't like having to fight people for commission and rather live in a more laid back work environment. If you really rather not work toward a common sales goal and just work for your own numbers, you might be better of somewhere else.

    Cons

    Sometimes they'll make you work at the jcpenney side, which can be challenging if you hate clothes...

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Customer Service Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney

    Pros

    good management,good training,good benefits,flexible timings

    Cons

    long hours,no work life balance

    Recommends
    Approves of CEO
  11.  

    Emerging leader intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leadership Intern in Dallas, TX
    Current Employee - Leadership Intern in Dallas, TX

    I have been working at J. C. Penney

    Pros

    You gain learn every aspect of the store.

    Cons

    Too much on the floor.

    Advice to ManagementAdvice

    Na

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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