J. C. Penney Reviews

Updated July 4, 2015
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3.1
Rating Trends
Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Mike Ullman
Mike Ullman
813 Ratings

Pros
  • What I really liked is that we got an Employee discount (in 181 reviews)

  • JCP has gotten better at understanding the Work/Life Balance (in 51 reviews)

Cons
  • NO work/life balance (what"s that) (in 54 reviews)

  • Associates are supposed to get two credit card apps a week (in 101 reviews)

More Pros and Cons

2,983 Employee Reviews

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  1. Nice for a first job

    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at J. C. Penney

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Nice and friendly interview, credit sales commission, relatively nice environment, generally friendly coworkers, and interesting experiences.
    Pretty good for a first job or one that you work through college.

    Cons

    Terrible closing shifts, some faulty equipment, manager turn over rate is high. If you don't make credit sales they minimize your work hours for the next pay period. If you make a lot of credit sales, they basically try to take over your life by giving you way too much overtime or calling you in on your days off.

    Advice to Management

    Make sure the workers in areas where you have to fold clothes are doing their job at closing time so that others can get out near their scheduled time to leave work.


  2. Helpful (1)

    Human Resourse Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resource Manager in Southaven, MS
    Current Employee - Human Resource Manager in Southaven, MS

    I have been working at J. C. Penney

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with Associates and Customers

    Cons

    Late nights and long hours


  3. Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney

    Pros

    Great place to work, great team feeling

    Cons

    Not much room for advancement


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. costumer service

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney part-time

    Pros

    good environment to work in!

    Cons

    non except some rude customers!

    Advice to Management

    non


  6. I love my job ..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jewelry Associate in Oklahoma City, OK
    Current Employee - Jewelry Associate in Oklahoma City, OK

    I have been working at J. C. Penney full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay
    Nice managers
    Respect within coworkers
    Considerate managers

    Cons

    Pay could be a little better

    Advice to Management

    Give raises more often ��


  7. Mostly good things

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Supervisor in Colorado Springs, CO
    Former Employee - Training Supervisor in Colorado Springs, CO

    I worked at J. C. Penney full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    At the time tenure was a big deal. Advancement opportunities were available. Pay was decent, good benefits including employee discount (which they still do despite what another review says)

    Cons

    Shifts were too varied, set schedules seemed impossible to work around until I became management. Felt that recognition fell short at times. Tenure became ignored.

    Advice to Management

    Recognize a job well done, make sure those that are hard workers are given advancement opportunities and pay based on experience.


  8. cashier

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    i love helping people . i now move to the shoe department and customers comee with dressses and different outfits that they need shoes for .

    Cons

    i like working at my job , i just dont feel that we are a team


  9. I was an associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Antonio, TX
    Former Employee - Sales Associate in San Antonio, TX

    I worked at J. C. Penney

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very satisfying job.
    Great support.
    A great company to work for.
    Growth opportunities
    Very pleasant company .

    Cons

    I really do not have any cons. the company is well established and very rewarding.
    I have no complaints.

    Advice to Management

    support your team


  10. Helpful (2)

    Energetic place to work, with friendly coworkers alongside you.

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Pleasant Prairie, WI
    Current Employee - Retail Sales Associate in Pleasant Prairie, WI

    I have been working at J. C. Penney part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    All of the employees are friendly and caring, making it feel like one big family. Most of the employees do stuff with each other outside of work, which grows the bond between employees even more. JCPenny treats their employees very well, and creates a friendly and fun work environment.

    Cons

    From what I have heard, JCPenny rarely gives raises unless you are moving to a higher position.

    Advice to Management

    I can't really give any advice to management, because they are doing a great job at keeping everyone happy.


  11. Okay job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Got an hour long lunch break wasn't bad pay for retail

    Cons

    On your feet all the time no employee discount

    Advice to Management

    Add in employee discount and more incentives



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