J. C. Penney Reviews

Updated August 27, 2015
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3.1
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Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Mike Ullman
Mike Ullman
906 Ratings

Pros
  • What I really liked is that we got an Employee discount (in 181 reviews)

  • JCP has gotten better at understanding the Work/Life Balance (in 51 reviews)

Cons
  • NO work/life balance (what"s that) (in 54 reviews)

  • Associates are supposed to get two credit card apps a week (in 101 reviews)

More Pros and Cons

3,263 Employee Reviews

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  1. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Career In Management in Seattle, WA
    Former Employee - Career In Management in Seattle, WA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at J. C. Penney (More than 10 years)

    Pros

    Great buys on clothing and home goods Great people to work with Keep busy throughout your entire day, you have to prioritize your work

    Cons

    Holiday rush can be very stressful and long hours Customers who try to cheat the system No windows in the store

    Advice to Management

    Maintain benefits for everyone especially medical benefits. Have pay increases every year at least equal to inflation Hire more people to maintain store


  2. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at J. C. Penney part-time (More than a year)

    Pros

    I made lots of friends. It was a very enjoyable place to work. They gave you a 20% discount on clothing which was great.

    Cons

    Long late hours during the holiday season.


  3. Amazing place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time

    Pros

    Passion for retail is a must. Job allows you to live a dream and to make dreams come true

    Cons

    Jcpenney has been good to me for years. I imagine a great and wonderful future.

    Advice to Management

    Advice to management, always remember who you are and where you've come from. Put the people back in retail.


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  5. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, lots of opportunity to grow and move in the company

    Cons

    There are frequent changes in leadership.


  6. j.c.Penney

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - My Name IS Tamara Duncombe I Worked At A Jewelry Store for 9 Months in Miramar, FL
    Current Employee - My Name IS Tamara Duncombe I Worked At A Jewelry Store for 9 Months in Miramar, FL
    Recommends
    Positive Outlook

    I have been working at J. C. Penney part-time (Less than a year)

    Pros

    It has awesome service it's cheap and I just need somewhere to work right now I am tired of being at home all day.

    Cons

    I don't have any downsides

    Advice to Management

    The management is great there I see how they work and it is awesome


  7. I love it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J. C. Penney part-time

    Pros

    NY is a different beast. The pace is much higher. So with that being said, the work day goes by quickly. Management is pretty good about time off requests. And more importantly,lots of communication. You can't say you didn't know about a policy change etc

    Cons

    It's retail so all the usual things! Working with lazy people sometimes is rough. Hours get cut occasionally

    Advice to Management

    Keep doing what you're doing but weed out the dead weight


  8. Salon Designer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay and good hours

    Cons

    Having to work with rude customers


  9. Merchandise Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Assistant in Plano, TX
    Former Employee - Merchandising Assistant in Plano, TX
    Recommends
    Negative Outlook

    I worked at J. C. Penney full-time (More than 10 years)

    Pros

    Lots of amenities in the building Great compensation for most

    Cons

    Depends on the Buyer/Manager that you work for. Some should not have direct reports. Work/Life balance depends on department/manager/buying office. Once you have been there for a while you become a target for layoffs.

    Advice to Management

    Treat the Administrative community better. Merchandise assistans are overworked and most are doing the job of two people. Some Buyers should not manage people.


  10. J.C. Penney review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Austin, TX
    Current Employee - Sales Associate in Austin, TX

    I have been working at J. C. Penney (More than a year)

    Pros

    Friendly staff, flexible hours, decent pay

    Cons

    Management needs some work,, not as organized as you think


  11. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Buford, GA
    Current Employee - Sales Associate in Buford, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J. C. Penney part-time (More than 5 years)

    Pros

    get discount on clothes, 401K for part time employees

    Cons

    It is retail so you have to work weekends

    Advice to Management

    bring back American Living brand



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