J. C. Penney Reviews

Updated July 4, 2015
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3.1
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Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Mike Ullman
Mike Ullman
813 Ratings

Pros
  • What I really liked is that we got an Employee discount (in 181 reviews)

  • JCP has gotten better at understanding the Work/Life Balance (in 51 reviews)

Cons
  • NO work/life balance (what"s that) (in 54 reviews)

  • Associates are supposed to get two credit card apps a week (in 101 reviews)

More Pros and Cons

2,980 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Human Resourse Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resource Manager in Southaven, MS
    Current Employee - Human Resource Manager in Southaven, MS

    I have been working at J. C. Penney

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with Associates and Customers

    Cons

    Late nights and long hours


  2. costumer service

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney part-time

    Pros

    good environment to work in!

    Cons

    non except some rude customers!

    Advice to Management

    non


  3. I love my job ..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jewelry Associate in Oklahoma City, OK
    Current Employee - Jewelry Associate in Oklahoma City, OK

    I have been working at J. C. Penney full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay
    Nice managers
    Respect within coworkers
    Considerate managers

    Cons

    Pay could be a little better

    Advice to Management

    Give raises more often ��


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  5. Mostly good things

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Supervisor in Colorado Springs, CO
    Former Employee - Training Supervisor in Colorado Springs, CO

    I worked at J. C. Penney full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    At the time tenure was a big deal. Advancement opportunities were available. Pay was decent, good benefits including employee discount (which they still do despite what another review says)

    Cons

    Shifts were too varied, set schedules seemed impossible to work around until I became management. Felt that recognition fell short at times. Tenure became ignored.

    Advice to Management

    Recognize a job well done, make sure those that are hard workers are given advancement opportunities and pay based on experience.


  6. cashier

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney part-time (More than a year)

    Pros

    i love helping people . i now move to the shoe department and customers comee with dressses and different outfits that they need shoes for .

    Cons

    i like working at my job , i just dont feel that we are a team


  7. I was an associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Antonio, TX
    Former Employee - Sales Associate in San Antonio, TX

    I worked at J. C. Penney

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very satisfying job.
    Great support.
    A great company to work for.
    Growth opportunities
    Very pleasant company .

    Cons

    I really do not have any cons. the company is well established and very rewarding.
    I have no complaints.

    Advice to Management

    support your team


  8. Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Door to Floor in Kennesaw, GA
    Current Employee - Door to Floor in Kennesaw, GA

    I have been working at J. C. Penney part-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    25% off discount on all clothes and home things, nice mgmt., tons of hours available

    Cons

    Low wage, lot of work for little money I feel, shifts are long


  9. Customer service specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA

    I have been working at J. C. Penney part-time (Less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Good environment to work in, easy job!

    Cons

    None, except rude customers and getting shifts covered during black outs

    Advice to Management

    Make things less hard on associates, too much with customers getting away with things!


  10. Helpful (2)

    Energetic place to work, with friendly coworkers alongside you.

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Pleasant Prairie, WI
    Current Employee - Retail Sales Associate in Pleasant Prairie, WI

    I have been working at J. C. Penney part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    All of the employees are friendly and caring, making it feel like one big family. Most of the employees do stuff with each other outside of work, which grows the bond between employees even more. JCPenny treats their employees very well, and creates a friendly and fun work environment.

    Cons

    From what I have heard, JCPenny rarely gives raises unless you are moving to a higher position.

    Advice to Management

    I can't really give any advice to management, because they are doing a great job at keeping everyone happy.


  11. It was fun

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney part-time

    Pros

    They had chickfila cater to us all the time so that was good you know

    Cons

    One of the mangers was super stalky

    Advice to Management

    Grow up



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