J. C. Penney

  www.jcpenney.com
  www.jcpenney.com

J. C. Penney Reviews

Updated December 22, 2014
Updated December 22, 2014
2,286 Reviews
3.0
2,286 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. C. Penney Chief Executive Officer Mike Ullman
Mike Ullman
590 Ratings

Review Highlights

Pros
  • 20% employee discount on regular days- could be combined with coupon discounts (in 181 reviews)

  • Work-life balance mostly good except during high volume holiday sales season (in 51 reviews)


Cons
  • Short sighted management, desperate for employees so work/life balance hard during peak seasons (in 54 reviews)

  • Associates are essentially working for a credit card company, not a clothing company (in 101 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    I loved Penneys!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention Officer in Plano, TX
    Former Employee - Loss Prevention Officer in Plano, TX

    I worked at J. C. Penney

    Pros

    The people you work with.

    Cons

    The pay and hours I was hired at full time then given part time hours.

    Advice to ManagementAdvice

    Give raises more often or raise your base pay.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Replenishment Associate in Frisco, TX
    Former Employee - Replenishment Associate in Frisco, TX

    I worked at J. C. Penney part-time (less than an year)

    Pros

    Worked with great people, in-depth training, care and respect for employees, adequate break schedule, changing face of the company

    Cons

    Low compensation, odd hours. You should expect to work all holidays, especially labor day and black friday. These holidays are blacked-out from employees taking off.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Best company I've worked for in 10 years of retail...Just hit 1 year anniversary..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate Specialist in Brandon, FL
    Current Employee - Sales Associate Specialist in Brandon, FL

    I have been working at J. C. Penney

    Pros

    Well, There isn't a turn over rate on behalf of employees. most employees have been there a year or more...most at least 5 years... Plus, in My store it feels like our team is more like a family. We all work very well together. Than managerial staff is extremely positive, they're easy to talk and and feel more like a manager should...not a boss. I am very proud to call them my coworkers...

    Cons

    *Making us work on Thanksgiving....making it mandatory... Black friday is enough...
    *Coupons..Our customers think associates make up the rules but yet they do not read exclusions before shopping.
    *no maternity wear inside our store...

    Advice to ManagementAdvice

    Take the employees suggestions and hear them out...especially the ones that take pride in their department.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Its a great family oriented place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Columbia, SC
    Current Employee - Sales Associate in Columbia, SC

    I have been working at J. C. Penney

    Pros

    The pay is reasonable. The coworkers makes things easier. I was welcomed with open arms. HR does a great job with making the work enviornment fun and enjoyable.

    Cons

    The customers can be pushy. Issues with pricing and signing. Having to work holidays.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney

    Pros

    Nice discount policy and friendly environment. Flexible schedule.

    Cons

    Company was struggling with changes of a new CEO and structure changes when worked there during holiday season last year but did not have a major impact on how employees were treated.

    Recommends
  7. 1 person found this helpful  

    Its a good place to work if your willing to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Official Team Member
    Current Employee - Official Team Member

    I have been working at J. C. Penney part-time (more than an year)

    Pros

    I worked my way through college there and the management team was amazing! If you work and fulfill the goals they set for you hours are decent too. You can make a significant paycheck bump from the commission on credit cards. Hours are flexible.

    Cons

    Hours are cut in Feburary.

    Recommends
    Positive Outlook
  8.  

    JCPenney Temporary Employee Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. C. Penney

    Pros

    •25% Employee Discount
    • every credit app you get you earn $2
    • nice dress code
    •no uniform
    • fun ppl to work with

    Cons

    •long hours sometimes
    • rude customers

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Procurement Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. C. Penney full-time (more than an year)

    Pros

    Good people. I felt like my superiors respected me and my opinion.

    Cons

    Very unstable environment due to the financial troubles of the company

    Advice to ManagementAdvice

    When the company gets back on track and the employees don't feel like theirs jobs are at risk things will improve

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    Good job if you like to multi task

    Former Employee - Human Resources Supervisor
    Former Employee - Human Resources Supervisor

    I worked at J. C. Penney

    Pros

    Good benefits, even if you are part time.

    Cons

    Coupons will drive you crazy, many times there are multiple coupons out and your customer will want to use them all at once. Full time hours hard to get,

    Advice to ManagementAdvice

    Don't be so reluctant to give your best employees full time hours if they prove themselves with great performance. Only put out one coupon at a time if you want a fast checkout experience.

  11. 1 person found this helpful  

    SEPHORA INSIDE JCP: Pay is good, hours are tight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Consultant in Wilmington, NC
    Current Employee - Product Consultant in Wilmington, NC

    I have been working at J. C. Penney part-time (less than an year)

    Pros

    monthly training on brands, techniques, etc. -- great education
    gratis with training
    fun events centered around certain brands/techniques
    employee discount
    opportunity for monthly commission bonus
    fun place to work, "beauty playground",
    great client focus and mentality, which makes it nice. "if you must err, err on the side of the guest"
    hourly pay is really great for this area
    Great manager, staff, teamwork morale

    Cons

    Don't get a lot of product in, replenishment is slow, if not making goals hours get cut, high sales goals, work alone a lot.

    Recommends
    Positive Outlook

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