J. Crew
3.7 of 5 551 reviews
www.jcrew.com New York, NY 5000+ Employees

J. Crew Reviews in Boston, MA

Updated May 8, 2014
All Employees Current Employees Only

4.0 10 reviews

                             

100% Approve of the CEO

J. Crew Chairman and CEO Mickey Drexler

Mickey Drexler

(6 ratings)

89% of employees recommend this company to a friend
10 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great at a low-level, progressively worse as you move your way up.

    Associate Store Manager ASM (Former Employee)
    Burlington, MA

    Prosat the beginning it was a very enjoyable experience and it was easy to get more money and move up.

    Consonce you reach management they seem to take more care of people who are cheap (salary wise) or have been with the company more than 10 years, regardless of the success of the individual.

    Advice to Senior ManagementWhen reviewing evaluations, evaluate the evaluator as well.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Overall, a decent retail job. The people you work with will determine your experience there, be it a good or bad one.

    Sales Support Associate (Former Employee)
    Boston, MA

    ProsThe training is extensive and actually quite helpful for those just getting started in retail. Excellent employee discount and incentives. Customers are generally very friendly and enjoyable to work with.

    ConsWork environment was quite clique-y and overall, it was not a particularly positive place to be. A lot of gossiping and complaints about management and other team members.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Great college job

    Visual Associate (Current Employee)
    Boston, MA

    ProsWill be recognized if you put in the effort. A lot of transparency between senior staff and associates. Storewide bonuses apply to everyone.

    ConsOftentimes little diversity so intercultural communication between associates/customers are compromised; associate discounts sometimes equal or less than online/in store promotions

    Advice to Senior ManagementKeep being an overwhelmingly positive influence and your team's effort will glow.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    It's what to expect from retail.

    Lead Cashier (Former Employee)
    Boston, MA

    ProsGreat clothes (sometimes it gets a bit questionable), met some great people along the way.

    ConsA few awful customers here and there (why is running out of a certain sweater considered "absolutely ridiculous"?) but it happens no matter where you go.

    Advice to Senior ManagementI think management expects better quality service from employees. The pay rate should reflect that (at least, in comparison to other retail shops). I made a tad more initially at Banana Republic.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Can be great, can be mediocre

    Sales Associate (Former Employee)
    Boston, MA

    ProsWonderful employee discounts and perks
    Great environment to come to daily
    Fast paced and quick to change, new challenges

    ConsLittle respect for employee work/life balance
    Management can sometimes be catty
    Mediocre pay for low level employees

    Advice to Senior ManagementStop getting rid of employee discounts and perks! They improve the quality of life so much for lower level employees and they are useful for management to incentivize good performance.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Respectful employer with strong work ethic

    Sales Support (Former Employee)
    Natick, MA

    ProsMy supervisors and managers were usually very nice people who genuinely liked the product we were selling.

    ConsAt the end of the night the manager/supervisor closing the shift had too many tasks to complete while the rest of the workers had to hang around and fold for hours until allowed to leave. Also, I personally did not absolutely love the product I was selling, and found that the quality of some items were sub-par.

    Advice to Senior ManagementFind a way to streamline the closing process to maintain shorter work hours.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    sales support

    Sales Support (Current Employee)
    Natick, MA

    Prosits a fun way to get to know people and work with people..you feel good helping people out and trying to find outfits!

    Conssometimes the customers are stubborn or rude.

    Advice to Senior Managementneed to not favor people

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    distinctive

    Sales Support (Former Employee)
    Boston, MA

    ProsWorking at J.Crew has its own unique way to show you retailing. They give you a strong sense of a company is willing to strive for the best. The are willing to find new ideas and always looking for modernism however they always know their target market. And you get a great employee discount!!!

    ConsWorking retail in general has its general cons of not being very glamorous.That same goes for J.Crew not the best hours and breaking for 15minutes gives you no time to do anything and being in one store gets boring but that is most retail positions.

    Advice to Senior ManagementManagement needs to be more open to learning who there employee are. Learning what there goals are or where they strive to be with a company will help with better positions because not everyone works great in sales or certain sections of a store.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Exceptional! Very rewarding if you perform to the standard you were hired at.

    Lead Cashier (Former Employee)
    Boston, MA

    ProsGreat discount on regular and sale items. Management makes quick promotions to asscociates if you show you are a hard worker.

    ConsScheduling is often a major conflict for most all employees. You are given few hours during summer months, and expected not to have another life during busier months.

    Advice to Senior ManagementStrive to be the best! If you can, visit a top 10 store or two, and get a feel for how flawless they close the store, stay tight on inter loss-prevention, and make your associates feel proud of the product and the jobs they are doing.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Great for money on the side, not a great long term job.

    Sales Associate (Former Employee)
    Wrentham, MA

    ProsThe job gives great benefits if you love shopping for quality clothing. It does not take long to get accustomed to the job and there are always interesting people around.

    ConsThe job is not great long term prospect. You will have to become at the very least a store manager in order to consider this for more than a side job.

    Advice to Senior ManagementThe management at J. Crew was definitely competent. They were able to help with getting acquainted with the job and get you in touch with other employees.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for J. Crew? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at J. Crew reviews and ratings in Boston, MA — including employee satisfaction and approval rating for J. Crew CEO Mickey Drexler. All 10 reviews posted anonymously by J. Crew employees.