J. Crew
3.7 of 5 479 reviews
www.jcrew.com New York, NY 5000+ Employees

J. Crew Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.7 479 reviews

                             

92% Approve of the CEO

J. Crew Chairman and CEO Mickey Drexler

Mickey Drexler

(328 ratings)

81% of employees recommend this company to a friend
479 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Enthusiastic coworkers, encouraging supervisors, great discount"
    in 69 reviews
  • "The employee discount is very generous"
    in 54 reviews
Cons:
  • "On Call shifts, management that doesn't know how to properly schedule employees"
    in 29 reviews
  • "You get No Benifits they keep all employees at part time"
    in 19 reviews
  • Show more review highlights

Reviews

 

Good place to work if you like the brand

Anonymous Employee (Former Employee)
New York, NY

I worked at J. Crew

ProsSummer Fridays & casual dress code

ConsCommunication seemed lacking in some departments.

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Enjoyable, great learning experience.

Anonymous Employee (Current Employee)

I have been working at J. Crew part-time for more than a year

ProsGreat company selling a great product, teaches one a lot of great workplace skills.

ConsNot much room for advancement and the pay isn't great. Commission is a joke.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Not Ample Growth

Anonymous Employee (Former Employee)
New York, NY

I worked at J. Crew full-time for more than 3 years

ProsPaid Time Offs and Clothing Discounts

ConsLess Growth Opportunities
Poor Work Life Balance

No, I would not recommend this company to a friend

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1 person found this helpful  

Excellent treatment of sales staff by management; poor hourly and commission compensation

Sales Associate (Current Employee)
Seattle, WA

I have been working at J. Crew part-time for less than a year

ProsInteresting (most of the time), friendly, and stylish coworkers; excellent discount program; short shifts

ConsExpected 100% selfless service to customer without any substantial commission rewarded; low, low, low hourly wages; scheduling sales staff is never consistent; on calls are extremely selfish of company and inconvenient to employees; dress code is fairly stringent (no denim jackets with pants!?); sometimes ridiculous chats with assistant manager about selling cost (amount you sold vs. amount company paid you)

Advice to Senior ManagementUnderstand that your employees work hard, though they can't control who comes in and who buys what. If sales are low for an employee, it very well could mean that it was dead that night, or the entire week, or the hours you scheduled that person. Don't give ultimatums to improve "or else"... this will only alienate the employee.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Enjoyed Working Here

Anonymous Employee (Former Employee)

I worked at J. Crew

ProsManagers are often lifetime employees and are very knowledgeable.

ConsCompetition can be intense for sales.

Yes, I would recommend this company to a friend

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It was a Great place to work

J Crew Sales Associate (Current Employee)
New York, NY

I have been working at J. Crew part-time

ProsRelaxed Job atmosphere that I enjoyed

ConsThere were none that came to mind

Advice to Senior Managementkeep up the good work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It's what to expect from retail.

Lead Cashier (Former Employee)
Boston, MA

I worked at J. Crew part-time for more than 3 years

ProsGreat clothes (sometimes it gets a bit questionable), met some great people along the way.

ConsA few awful customers here and there (why is running out of a certain sweater considered "absolutely ridiculous"?) but it happens no matter where you go.

Advice to Senior ManagementI think management expects better quality service from employees. The pay rate should reflect that (at least, in comparison to other retail shops). I made a tad more initially at Banana Republic.

Yes, I would recommend this company to a friend

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Informative Look at the inside of a competitive clothing company

Sales Associate (Former Employee)
Babylon, NY

I worked at J. Crew part-time for more than a year

ProsFriendly Staff, Knowledgeable, Flexible, Enjoy full, Warm Environment

ConsLow pay for sales associate, Strict corporate structure

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great time with J.Crew

Sales Support (Former Employee)
Jacksonville, FL

I worked at J. Crew part-time for more than a year

ProsGreat people, awesome ideas. Worked around college schedule.

ConsNot the best pay, folding clothes becomes monotonous.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Play hard, work hard

Anonymous Employee (Current Employee)

I have been working at J. Crew part-time for less than a year

ProsAmazing co-workers, great sales experience!

ConsIf they ever become understaffed, scheduling becomes a nightmare and you are never gauenteed days off.

Advice to Senior ManagementIf someone asks for a day off well in advance for a valid reason, it should be granted.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at J. Crew reviews and ratings — including employee satisfaction and approval rating for J. Crew CEO Mickey Drexler. All 479 reviews posted anonymously by J. Crew employees.