J. Crew Reviews

Updated September 11, 2014
Updated September 11, 2014
597 Reviews
3.7
597 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
395 Ratings

Review Highlights

Pros
  • Enthusiastic coworkers, encouraging supervisors, great discount (in 82 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 62 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 35 reviews)

  • You get No Benifits they keep all employees at part time (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Quality management, advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Store Manager  in  Charlotte, NC
    Former Employee - Associate Store Manager in Charlotte, NC

    I worked at J. Crew full-time for more than 3 years

    Pros

    Fun work environment
    Advancement opportunities
    Great employee purchase programs
    Solid starting salary
    Straightforward sales goals

    Cons

    Retail hours (i.e. nights, weekends, overnights)
    Long shifts on your feet
    Clientele can be a bit pretentious

    Advice to ManagementAdvice

    N/A

    Recommends
    No opinion of CEO
  2.  

    The kind of job where going to work makes your day better, not worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Camarillo, CA
    Former Employee - Sales Associate in Camarillo, CA

    I worked at J. Crew part-time for more than 3 years

    Pros

    30% employee discount, including gift cards and 50% off clearance. I had to leave a few times for Army National Guard service, and each time I came back they were excited to bring me back on as soon as I wanted to come back to work. This is the kind of place where if I was having a bad day and thought about calling in sick, I always made myself go to work, not because I was afraid of getting in trouble for not coming in, but because I knew that going in to work would make me feel better. The store management actually cared about us, whenever I was having an off day I could always talk to my management about it and they would be there to listen and to offer advice, whether it had to do with work or personal life.

    Cons

    The Store Director left for another company, and her replacement (brought in from another company) was AWFUL. There were several people in assistant management positions within the company that wanted the position and would have been great at it, but they were passed up.

    Advice to ManagementAdvice

    Look for current employees to promote first rather than bringing in outsiders. J.Crew has so many amazing people already employed within the company that are more than willing and able to rise to the challenge.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Truly a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Associate
    Current Employee - Sales Support Associate

    I have been working at J. Crew part-time for more than 5 years

    Pros

    Management is great and very approachable. They really work to build a team that cares about J.Crew as a brand and represents the company well. Everyone gets along for the most part and it's actually enjoyable to go to work. They're also really flexible about working around scheduling issues. I was able to change my schedule every semester while a full-time college student and they didn't get upset about it, they actually were super supportive. They provide training throughout the year and are good about keeping employees in the know about corporate changes. Also, the discount is a huge benefit and they offer a number of other benefits even to part-time employees. Overall, J.crew a really great company to work for!

    Cons

    On call shifts can be frustrating. Also, a shortage of hours during the spring and summer.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew part-time

    Pros

    Great discount, lots of new products, great company to work for!

    Cons

    Competitive associates to meet sales goals and holidays

    Recommends
    Approves of CEO
  6.  

    not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew part-time

    Pros

    great discount, not stressful working environment

    Cons

    floating schedule is a terrible experience

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. Crew part-time for less than a year

    Pros

    Great work environment! A team that is fully committed to going above and beyond in customer service and creating a great relationship with our customers.

    Cons

    On Calls can make planning a little tough.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work part time during college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Specialist  in  New York, NY
    Former Employee - Client Specialist in New York, NY

    I worked at J. Crew part-time for more than 3 years

    Pros

    Flexibility on hours, good pay, fun environment to work in. Discount was a great benefit as well.

    Cons

    Sometimes felt under appreciated from store manager. Associate managers also added pressure I felt was unneeded, but that's understandable since it was their full time job.

    Advice to ManagementAdvice

    Understand that your workers might not necessarily want a career in retail, like you. It's a great place for students, actors or extra cash, but it's not for everyone.

    Recommends
    Approves of CEO
  9.  

    Fantastic!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Merrimack, NH
    Current Employee - Sales Associate in Merrimack, NH

    I have been working at J. Crew part-time for less than a year

    Pros

    Great culture, Flexible schedule, Great employee discount

    Cons

    Training for new sales associate that never work in the field before have many room for improvement.

    Recommends
    Positive Outlook
  10.  

    One of the best retail jobs out there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Store Manager  in  Portland, OR
    Former Employee - Associate Store Manager in Portland, OR

    I worked at J. Crew full-time for more than a year

    Pros

    Good pay, good discount, easy to follow their guidelines, good upper management - the strive to do well even when they fall short.

    Cons

    Cons consistent with most retail jobs out there - payroll constraints, needing to give in to crazy/unreasonable customers to avoid a customer complaint, only so much room for promotion until he have to be 'relocatable' to move up.

    Advice to ManagementAdvice

    Don't ever let the discount be better for customers and not allow your employees to partake. Trust me. It annoys us off to ring someone up for something that you can't receive the same price and you work there 40 hours a week.

    Recommends
    No opinion of CEO
  11.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Vacaville, CA
    Former Employee - Retail Sales Associate in Vacaville, CA

    I worked at J. Crew part-time for less than a year

    Pros

    - Great work environment.
    - Discount is great
    - Great experience

    Cons

    - They want you to meet sale goals that are sometimes out of reach. IE. $800, closing shift, on a dead Wednesday evening after all the holidays.
    - Have to push the credit cards and email offers on customers

    Recommends
    Positive Outlook
    No opinion of CEO

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