J. Crew Reviews

Updated August 31, 2015
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3.7
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Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
566 Ratings

Pros
  • There is a great discount on clothing (in 92 reviews)

  • The employee discount was really nice as well (in 76 reviews)

Cons
  • On call shifts can be frustrating (in 38 reviews)

  • part time even when I switched departments (in 21 reviews)

More Pros and Cons

954 Employee Reviews

Sort: Popular Rating Date
  1. JCrew!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in Pasadena, CA
    Current Employee - Visual Merchandiser in Pasadena, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great discounts and decent pay.

    Cons

    On Calls aren't fair to the employee!

    Advice to Management

    Get rid of on calls


  2. Amazing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Saint Louis, MO
    Current Employee - Part Time Sales Associate in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. Crew part-time (Less than a year)

    Pros

    Flexible hours, great Crew to work with and awesome discount

    Cons

    I haven't had any as of yet...maybe being around things I want to buy all the time, but that is where self control comes in to play.

    Advice to Management

    None constructive criticism as of yet. Keep up the great work in making the working environment enjoyable.


  3. Great company

    • Career Opportunities
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at J. Crew part-time (More than a year)

    Pros

    Employee discount , talented co workers, clients

    Cons

    Pay, working weekends, scheduling


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Associate Designer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Fashion Designer in New York, NY
    Current Employee - Associate Fashion Designer in New York, NY
    Recommends
    Positive Outlook

    I have been working at J. Crew full-time (More than 3 years)

    Pros

    Creative and collaborative environment, excellent team of designers, great benefits and perks

    Cons

    Long process for raises and promotions,


  6. Great way to become more familiar with high-end fashion.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Asheville, NC
    Current Employee - Sales Associate in Asheville, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J. Crew part-time (Less than a year)

    Pros

    Fun environment & listening to 80's music Friendly & respectful managers & co-workers

    Cons

    Very sporadic & limited hours (4-8 hours a week) High Turnover rate If an issue arises, call the HR number if you want it resolved.

    Advice to Management

    Give more hours to associates based on time with company. Provide incentives to reduce high turnover


  7. Sales Associate/cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at J. Crew part-time

    Pros

    I worked as a seasonal employee for almost four years and loved my time there. Even in an individual store they make sure you feel connected and up to date with the whole company. They are constantly finding new ways to motivate employees and improve customer service.

    Cons

    It can be difficult to get any sort of salary raise or change of position, particularly if you are part-time or seasonal.


  8. ASM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Store Manager in Los Angeles, CA
    Current Employee - Associate Store Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J. Crew full-time (More than 3 years)

    Pros

    Great people, open to discussion about product pros/cons, truly listen to how the company can grow their people/product.

    Cons

    Technology is sub par. The POS systems, operating systems, HR systems are all outdated or way behind the times. Extremely inefficient, difficult to manage in live time, and the overall speed of the platforms are something from the late 90's. They need someone young and fresh to introduce these new advancements out there to the company. I'm fairly confident that the people at the helm mean well by all their attempts, but they simply do not get it and are behind the times.

    Advice to Management

    The devil is in the details. Take notes from seasoned veterans, learn all you can on the brand and product, and reach out to everyone you can to learn the in's and out's I daily operations. There is no sufficient training programs; kind of a "fly by the seam of your pants" mantra here. Not too reliable. The executives will expect you to know-all, regardless of proper training.


  9. Fun Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    high pay, fun environment, great discount

    Cons

    upper management, lack of training


  10. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Freeport, NY
    Current Employee - Anonymous Employee in Freeport, NY
    Recommends

    I have been working at J. Crew part-time (Less than a year)

    Pros

    Chill atmosphere. Good pay. Amazing discounts

    Cons

    Not many cons but lack of hours


  11. Great Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Production Manager in New York, NY
    Current Employee - Assistant Production Manager in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at J. Crew full-time (More than a year)

    Pros

    Management is wonderful, the people there are very hardworking

    Cons

    Creative direction is slightly lost



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