J. Crew Reviews

Updated April 17, 2015
779 reviews filtered by
  • Any Location
  • Any Job Title
3.8
779 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
495 Ratings

Pros
  • There was also a great discount for employees that was great during the holidays (in 92 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 76 reviews)

Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 38 reviews)

  • All part-time employees were required to work at least 8 hours on either Saturday or Sunday (in 21 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. Crew part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    J. Crew is an amazing company to work for. I have worked at the same location for going on 3 and a half years. I have always had amazing managers, directors and coworkers in my time. The company treats employees with much respect and equality. Beautifully constructed clothing offered with skilled customer service is the driver behind J. Crew's success.

    Cons

    On call shifts are no fun, but needed in case a scheduled shift cannot be filled for unexpected reasons

  2. Key Holder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Miami, FL
    Former Employee - Key Holder in Miami, FL

    I worked at J. Crew part-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible with work schedule, co-workers were amazing (but that depends on the location), amazing discounts, managers are reasonable with sales associates and fostered a friendly environment within the store teams. Customer service was a priority.

    Cons

    Regional management was too clique-ish, too much focus on looking "J. Crew" not enough focus on how to improve sales for unattainable sales goals. They did not provide tools only pressured to do better.

    Advice to Management

    Re-evaluate realistic sales goals, considering how many stores are in the location. Cater product carried in the store to the location.

  3. Great part-time work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Louisville, KY
    Former Employee - Sales Associate/Cashier in Louisville, KY

    I worked at J. Crew part-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent co-workers, strong emphasis on excellent customer service, great employee discount.

    Cons

    Occasional very early or late shifts when taking inventory or resetting the store with new product. Dress code may be cost prohibitive for some, as they require a very current J. Crew sort of look (which includes wearing the new fall line in the sweltering summer...)

    Advice to Management

    I have no advice to management at this time. My managers were kind, fair, competent, and good to work for.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. Crew part-time (more than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    -Management is very friendly and skilled
    -Great flexibility, works around your schedule
    -Not too stressful most of the time

    Cons

    -The company does not hire from within
    -Pay raises are not too frequent
    -Other than this, no significant cons for a sales associate

    Advice to Management

    My only advice is to keep up the good work. I feel that management runs the store in a great way and hope that this continues.

  6. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Sales Support in Palo Alto, CA
    Former Employee - Cashier/Sales Support in Palo Alto, CA

    I worked at J. Crew part-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very friendly people to work with, and very understanding of my schedule. This is an especially wonderful job for students due to their flexibility.

    Cons

    Retail in general is kind of rough at times.

    Advice to Management

    Keep up the great work!

  7. I enjoyed the people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Wrentham, MA
    Former Employee - Sales Associate in Wrentham, MA

    I worked at J. Crew

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The discount was a plus, pretty flexible hours

    Cons

    Working on holidays is a major downfall

    Advice to Management

    Keep in mind the opinions of your employees

  8. Very open and conducive to growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Burlington, VT
    Current Employee - Sales Associate in Burlington, VT

    I have been working at J. Crew part-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I learned salesmanship skills

    Cons

    One may be scheduled erratic hours

  9. Great benefits.

    Former Employee - Co-Manager in Central Valley, NY
    Former Employee - Co-Manager in Central Valley, NY

    I worked at J. Crew full-time (more than a year)

    Pros

    Excellent benefits for management, competitive wages, respectful working environment.

    Cons

    Just the normal cons of retail, long hours, holidays, etc. All things to be expected.

  10. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at J. Crew

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great clothes
    Great hours
    Great working staff

    Cons

    Cleaning up after customers can be pretty awful

    Advice to Management

    Keep good contact with store associates

  11. Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Friendly co-workers, worked as team
    Employee discount
    Nice clothes

    Cons

    Hourly pay
    Not enough benefits
    Hires too many employee which resulted to less hours
    Some managers were rude and always had an attitude

Work at J. Crew? Share Your Experiences

J. Crew

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.