J. Crew

www.jcrew.com

J. Crew Reviews

Updated January 24, 2015
Updated January 24, 2015
696 Reviews
3.8
696 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
453 Ratings

Review Highlights

Pros
  • There was also a great discount for employees that was great during the holidays (in 92 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 76 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 38 reviews)

  • All part-time employees were required to work at least 8 hours on either Saturday or Sunday (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Experience May Vary... Quite a Bit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Hanover, NH
    Former Employee - Sales Associate in Hanover, NH

    I worked at J. Crew

    Pros

    When the store is busy, it can be very exciting and fulfilling to help customers. You will have a lot of opportunity to meet and work with different people and solve unique problem.

    Cons

    Management can play an instrumental role in your experience. When there is downtime or low customer volume, your experience can sometimes feel like you are doing unimportant or menial labor (stocking). Management can sometimes breathe down your neck and be unnecessarily hands on with relatively simple tasks.

    Advice to ManagementAdvice

    Staff separate jobs for working on the floor and stocking shelves, or merchandising in store.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great times

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    Fun and exiting work. It was my first time doing retail so I came in a little more unprepared, but I got adjusted very quickly

    Cons

    The hours are not too bad at all, but the company takes a lot of pride in its product and this can lead to overpriced items

    Advice to ManagementAdvice

    Great job

  3.  

    Good First Retail Job

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at J. Crew

    Pros

    I worked part-time at the Mag Mile store in Chicago, the pay was about average but in general I prefer commission. The managers weren't terribly flexible on scheduling, but again, no worse than any other chain store. The biggest perks were the clientele, mostly tourists but the occasional celebrity, and the major discounts on clothes.

    Cons

    Like any retail job it was a bit boring and repetitive, scheduling could be a nightmare, no commission means the pay is relatively low, but stable, and there didn't seem to be any effort to give associates responsibility that could lead to a management position.

    Recommends
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  5.  

    Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew

    Pros

    employee discount, nice co-workers, busy

    Cons

    variable schedule, not paid very much

    Advice to ManagementAdvice

    more regular scheduling

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Fun workplace but LONG hours and snobby customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Washington, DC
    Current Employee - Sales Associate in Washington, DC

    I have been working at J. Crew

    Pros

    -Employee discount
    -Good rate
    -Fun environment
    -60's list (Items you can get for 60% off!)
    - Flexible schedule
    -Good work and school balance
    -Management is really nice

    Cons

    -LONG hours( Even when you shift if short they always ask you to stay longer!)
    -VPS's(Very Personal Stylists) are extremely rude and always steal your commission and make you do the crappy work like folding and go backs
    -They often have sales where the customer get the same or MORE of a discount than employees!

    Advice to ManagementAdvice

    When there are in store sales and promotions employees should get their discount ON TOP of the sale price!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory Control Analyst/Junior Planner in New York, NY
    Former Employee - Inventory Control Analyst/Junior Planner in New York, NY

    I worked at J. Crew full-time (more than an year)

    Pros

    Good vacation time even for new hires.
    Good benefits
    Corporate office is a good location in New York City. Good discount on clothes.

    Cons

    Vacation time and sick time are rolled in to one, so usually end up losing time because you need to save time for sick days. People working there can be immature and "don't read books, only magazines"

    Recommends
    Neutral Outlook
  8.  

    Great experience. Worked with wonderful people in a store with great atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at J. Crew part-time (more than an year)

    Pros

    I worked 3 - 4 times a week at roughly 20 hours. This was perfect for me and the manager was always very accommodating of my scheduling conflicts. I assisted clients at the store and helped give them an exemplary experience. Great clientele and management.

    Cons

    I personally didn't find anything negative about my location. I worked hard and felt I was compensated fairly for the time I put in. On top of what I earned in commission.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    I loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX

    I have been working at J. Crew

    Pros

    Flexible hours
    great management
    great cliental
    laid back

    Cons

    Low pay
    Not consistent hours
    Bonus wasn't alway fair people would steal sales or name drop

    Recommends
    Positive Outlook
  10.  

    J. Crew Factory Fun Environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew

    Pros

    Mangers are very thoughtful and helpful to employees

    Cons

    does use a on call shift system, not always ideal

  11.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at J. Crew part-time (less than an year)

    Pros

    It's a good company to start retail in. You learn really fast and gain good experience.

    Cons

    My store management did a poor job of hiring and retaining good talent. Poor job of checking in and reviewing with employees on their needs.

    Advice to ManagementAdvice

    Be upfront

    Recommends
    Neutral Outlook
    Approves of CEO

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