J. Crew Reviews

Updated September 29, 2014
Updated September 29, 2014
613 Reviews
3.7
613 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
404 Ratings

Review Highlights

Pros
  • There was also a great discount for employees that was great during the holidays (in 92 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 67 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 38 reviews)

  • You get No Benifits they keep all employees at part time (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Vacaville, CA
    Former Employee - Retail Sales Associate in Vacaville, CA

    I worked at J. Crew part-time for less than a year

    Pros

    - Great work environment.
    - Discount is great
    - Great experience

    Cons

    - They want you to meet sale goals that are sometimes out of reach. IE. $800, closing shift, on a dead Wednesday evening after all the holidays.
    - Have to push the credit cards and email offers on customers

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Sales Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    You get a free outfit when you first start.

    Cons

    It's one of those retail jobs where you can tell upper management doesn't care about you. Promotion comes from outside the company and despite having a sales goal you may spend a whole shift as a greeter or on fitting rooms. Pay increases are minimal. And there is call in shifts they expect you to call in for although they will never need you.

    Advice to ManagementAdvice

    Care about the people who are working hard for they success of your company.

  3. 1 person found this helpful  

    One of the best retail jobs out there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Store Manager  in  Portland, OR
    Former Employee - Associate Store Manager in Portland, OR

    I worked at J. Crew full-time for more than a year

    Pros

    Good pay, good discount, easy to follow their guidelines, good upper management - the strive to do well even when they fall short.

    Cons

    Cons consistent with most retail jobs out there - payroll constraints, needing to give in to crazy/unreasonable customers to avoid a customer complaint, only so much room for promotion until he have to be 'relocatable' to move up.

    Advice to ManagementAdvice

    Don't ever let the discount be better for customers and not allow your employees to partake. Trust me. It annoys us off to ring someone up for something that you can't receive the same price and you work there 40 hours a week.

    Recommends
    No opinion of CEO
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  5.  

    Great place to work part time during college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Specialist  in  New York, NY
    Former Employee - Client Specialist in New York, NY

    I worked at J. Crew part-time for more than 3 years

    Pros

    Flexibility on hours, good pay, fun environment to work in. Discount was a great benefit as well.

    Cons

    Sometimes felt under appreciated from store manager. Associate managers also added pressure I felt was unneeded, but that's understandable since it was their full time job.

    Advice to ManagementAdvice

    Understand that your workers might not necessarily want a career in retail, like you. It's a great place for students, actors or extra cash, but it's not for everyone.

    Recommends
    Approves of CEO
  6.  

    not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew part-time

    Pros

    great discount, not stressful working environment

    Cons

    floating schedule is a terrible experience

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. Crew part-time for less than a year

    Pros

    Great work environment! A team that is fully committed to going above and beyond in customer service and creating a great relationship with our customers.

    Cons

    On Calls can make planning a little tough.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fantastic!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Merrimack, NH
    Current Employee - Sales Associate in Merrimack, NH

    I have been working at J. Crew part-time for less than a year

    Pros

    Great culture, Flexible schedule, Great employee discount

    Cons

    Training for new sales associate that never work in the field before have many room for improvement.

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    Fabulous Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Jacksonville, FL
    Current Employee - Sales Associate in Jacksonville, FL

    I have been working at J. Crew part-time for more than a year

    Pros

    -Promote from within
    -Easy to transfer
    -Work with availability
    -Excellent training
    -Fabulous discount
    -Fun and creative environment

    Cons

    -A lot of associate turn around
    -Too many associates at one location so hours can be scarce

    Advice to ManagementAdvice

    Pay should be increased with more opportunity for a raise or promotion. Associates should be given better styling training so there is not such a large gap between abilities of associates and personal stylists.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great Company who cares about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full Time Sales Associate  in  Dallas, TX
    Former Employee - Full Time Sales Associate in Dallas, TX

    I worked at J. Crew full-time for more than a year

    Pros

    Great Benefits
    Amazing Discount
    Fun Culture and Work Environment

    Cons

    Promotion Opportunities can be hard

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good work environment, hard to get hours

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    Overall, good job-- especially to work part time while attending school or something of that nature. Retail is retail, but I did feel like the Managers looked out for the younger sales associates.

    Cons

    things can get feisty between associates and personal shoppers, but as long as you have a good attitude- things are fine. Dealing with customers of course can be a pain whenever you are working with the public.

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