J. Crew Reviews

Updated March 25, 2015
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Employee Reviews

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  1. Great retail company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    Great products, Hours not bad for retail

    Cons

    Raises are not very substantial

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Great co-workers, room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    Discounts on clothing, flexible work hours.

    Cons

    Could be higher hourly pay.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Good for a retail job, which isn't saying much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Freeport, ME
    Former Employee - Sales Associate in Freeport, ME

    I worked at J. Crew

    Pros

    Smart, friendly and personable people made coming to work enjoyable. Managers approachable, willing to listen and recognize hard work (verbally - not with actual commission despite expectation to meet sales goals). I genuinely liked most of my managers and am aware that they don't make the rules rather than enforce them.

    Cons

    As if on-call shifts aren't bad enough, it is absurd to cancel a regular scheduled shift less than two hours before it starts, especially considering I was only worth $9/hr as an employee. They were more willing to inconvenience me after I cleared my day for them with no compensation than pay me the price of an average shirt for my scheduled shift. At the worst, I got dressed to go into work and had a manager call me 30 minutes before my shift started to ask if I had left home yet and tell me not to come in. That is outrageous. As someone with a college degree (and yes, they do expect to hire educated people) who worked there part-time to make some cash while looking for full-time jobs, I found the pay and treatment insulting. But regardless of my college degree they should not treat anyone this way.

    Advice to ManagementAdvice

    Get rid of on-call shifts altogether and don't cancel scheduled shifts. I don't care if the store is slow - this is not your employees' problem. Also, you could justifiably hire people with college degrees as sales associates and pay them <$10 if you offered incentive through opportunity for mobility into corporate.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. love working for a brand i respect so much

    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    great environment, great co workers

    Cons

    on call shifts make it difficult to plan anything

    Advice to ManagementAdvice

    less on call shifts

  6. Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Estero, FL
    Current Employee - Sales Associate in Estero, FL

    I have been working at J. Crew part-time (more than a year)

    Pros

    The discounts are great, the atmosphere is professional yet fun.

    Cons

    I have yet to find one!

    Recommends
    Positive Outlook
    Approves of CEO
  7. One of the best places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Malibu, CA
    Current Employee - Sales Associate in Malibu, CA

    I have been working at J. Crew

    Pros

    Great managers, flexible hours, laid back environment, great perks, motivated individuals. Definitely one of the best J.Crews that I have worked at

    Cons

    Can be slow, sometimes a lot of mindless tasks, but really not a lot cons. If you are looking to work in retail I highly suggest J.Crew Malibu

    Advice to ManagementAdvice

    My only advice would be to J.Crew corporate to give the store even more collection pieces like cashmere and specialty items to really cater to the Malibu audience.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Love this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at J. Crew

    Pros

    This is s awsome company great people. And the managers really enjoy their jobs. I would hokey recommend.

    Cons

    The customers sometimes get a better discount

    Recommends
    Positive Outlook
    Approves of CEO
  9. Good work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Lexington-Fayette, KY
    Former Employee - Sales Associate in Lexington-Fayette, KY

    I worked at J. Crew

    Pros

    It is fun to work here. There is opportunity for growth within the company. Managers are trained well and know what they are doing.

    Cons

    The dress code is pretty strict. Not allowed to wear and logos from other stores, must have a statement piece of jewelry, etc.

    Advice to ManagementAdvice

    Nothing

    Recommends
    Positive Outlook
    Approves of CEO
  10. Great job to get retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. Crew part-time (less than a year)

    Pros

    -J. Crew brings a mix of high fashion and classics to the retail store making all trends accessible to the every day working woman/man
    -The clientele is sophisticated and respectful, but in turn expect high quality customer service from store associates
    -The employee discount is VERY generous
    -Management is on top of store standards, but is also very realistic and relatable

    Cons

    -No corporate offices on the West Coast
    -Unless you want to go into retail management, there is not that much growth opportunities for me, past Sales Associate

    Recommends
    Neutral Outlook
    Approves of CEO
  11. Great atmosphere and fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    Great people and loyal customers

    Cons

    Low pay
    Upper management does not fight for their employees

    Advice to ManagementAdvice

    Listen to your store management teams and their needs

    Recommends
    Neutral Outlook

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