J. Crew Reviews

These reviews contributed towards 2012's Best Places to Work recognition. See ratings and reviews for all time.
46 Reviews

3.8
46 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
31 Ratings

Review Highlights

Pros
  • Enthusiastic coworkers, encouraging supervisors, great discount (in 82 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 62 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 35 reviews)

  • You get No Benifits they keep all employees at part time (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Great corporation to work. Great teams and talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at J. Crew

    Pros

    Some extremely talented people work here... each and every person's voice can be heard - whether by your supervisor or by Mickey Drexler. Each person can make a difference and the people who make a difference are recognized and applauded. Great team and group of people. Of course every day is not perfect but it is what you make of it. People are supported... not cut throat like at other fashion companies.

    Cons

    Some people in top positions are pretty clueless... it is difficult for their supervisors or for Mickey to know the truth about them. Eventually the worst ones are usually found out and end up leaving. But they held alot of people and the company back.

    Advice to ManagementAdvice

    Be more in touch with what is really going on. People will be afraid to say bad things about their supervisors who aren't doing a good job. It is up to you to find out the truth.

    Recommends
    Approves of CEO
  2.  

    Enjoyable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  Cabazon, CA
    Current Employee - Sales Associate in Cabazon, CA

    I have been working at J. Crew

    Pros

    The management is very respectful of employees.

    Cons

    No complaints, so far I'm pleased.

    Recommends
    No opinion of CEO
  3.  

    Best retail job I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  North Chicago, IL
    Former Employee - Anonymous Employee in North Chicago, IL

    I worked at J. Crew

    Pros

    - AWESOME discount
    - Amazing, friendly, supportive staff, including management
    - Very little inside drama
    - You were always kept on the same page as everyone else, either through a brief snapshot of the day before your shift starts, or a quarterly store meeting

    Cons

    - Retail hours, so holiday time-off is hard to come by
    - There was some staff turn-over, but I've seen way worse

    Advice to ManagementAdvice

    Keep doing what you're doing, I loved working there, even as an hourly support staff member!

    Recommends
    Approves of CEO
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  5.  

    Not to bad depending on level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at J. Crew

    Pros

    Good people, warm, caring, and fun

    Cons

    Bad "C" level executives, selfish with hidden agendas

    Recommends
    Approves of CEO
  6.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at J. Crew

    Pros

    Discounts are very good. Working environment is pleasant.

    Cons

    'On call' hours are unpaid and rarely used

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    Horrible, worst job ever. If I didnt need the money I wouldnt have been there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  South Windsor, CT
    Former Employee - Sales Associate in South Windsor, CT

    I worked at J. Crew

    Pros

    The discount. That is it. There is really nothing positive about this location, I would not tell anyone to work here, it is really a miserable place to work, there are much better part time jobs out there.

    Cons

    EVERYTHING. The managers are less than satisfactory, the good ones always leave or get moved to a different store and then we are still stuck with the managers that are constantly yelling at us or having talks with us in the office over things that they should just let go of. Some of us have been with the company for many years but are treated like we are brand new, and the high rate of turnover is unstable for the employees. The customers do not like this location because of management issues and all of my coworkers hate it because of management.

    Advice to ManagementAdvice

    Get a clue.
    Treat us with respect.
    It wont kill you to smile.
    TRAIN US!

    Doesn't Recommend
    No opinion of CEO
  8.  

    Excellent Work Environment, Low Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  Lake Grove, NY
    Current Employee - Sales Associate in Lake Grove, NY

    I have been working at J. Crew

    Pros

    Excellent discounts, The managers and very competent and fair, fun work environment, Great clothes, people love the help you provide to them, health insurance for part time employees

    Cons

    Pay is slightly above minimum wage plus commission (which isn't much), Health insurance doesn't cover much, not enough hours to go around, often times may work no more then four hours a week

    Advice to ManagementAdvice

    Hire less people and give the people you have more hours. I would love to see more communication from the higher ups down to the lower employees. Ive been there a year and havent met anyone higher then my manager.

    Recommends
    No opinion of CEO
  9.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate Manager  in  Dallas, TX
    Current Employee - Associate Manager in Dallas, TX

    I have been working at J. Crew

    Pros

    good benefits and great quality

    Cons

    low pay with very rare incentives, rare promotions

    Recommends
    Approves of CEO
  10.  

    It was a great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Clinton Township, MI
    Former Employee - Anonymous Employee in Clinton Township, MI

    I worked at J. Crew

    Pros

    You get great discounts and the atmosphere is very friendly.

    Cons

    Sometimes you get short shifts and at some locations there are a lot of down time.

    Advice to ManagementAdvice

    There are some great managers.

    Recommends
    Approves of CEO
  11.  

    good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Riverhead, NY
    Current Employee - Anonymous Employee in Riverhead, NY

    I have been working at J. Crew

    Pros

    good experience, everyone friendly and personal

    Cons

    headquarters closed off, no shifts in january

    Advice to ManagementAdvice

    on-calls are very annoying, especially during january when all your shifts are on-calls. isn't there a better way?

    Recommends
    No opinion of CEO

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