J. Crew

  www.jcrew.com
  www.jcrew.com

J. Crew Reviews

Updated December 19, 2014
Updated December 19, 2014
671 Reviews
3.8
671 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
444 Ratings

Review Highlights

Pros
  • There was also a great discount for employees that was great during the holidays (in 92 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 76 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 38 reviews)

  • All part-time employees were required to work at least 8 hours on either Saturday or Sunday (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Chicago, IL
    Former Employee - Cashier in Chicago, IL

    I worked at J. Crew part-time (more than an year)

    Pros

    Flexible hours, worked around my school schedule, paid training program, managers were very nice and easy to get along with, everyone was very friendly. overall great workplace. There was also a great discount for employees that was great during the holidays. The work environment was very energetic and fun, full of clothes lovers and fashionistas!

    Cons

    Could be higher paid for those in school and need extra money.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    One of the best retail jobs out there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Store Manager in Portland, OR
    Former Employee - Associate Store Manager in Portland, OR

    I worked at J. Crew full-time (more than an year)

    Pros

    Good pay, good discount, easy to follow their guidelines, good upper management - the strive to do well even when they fall short.

    Cons

    Cons consistent with most retail jobs out there - payroll constraints, needing to give in to crazy/unreasonable customers to avoid a customer complaint, only so much room for promotion until he have to be 'relocatable' to move up.

    Advice to ManagementAdvice

    Don't ever let the discount be better for customers and not allow your employees to partake. Trust me. It annoys us off to ring someone up for something that you can't receive the same price and you work there 40 hours a week.

    Recommends
    No opinion of CEO
  3. 1 person found this helpful  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. Crew part-time (less than an year)

    Pros

    Great work environment! A team that is fully committed to going above and beyond in customer service and creating a great relationship with our customers.

    Cons

    On Calls can make planning a little tough.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew part-time

    Pros

    great discount, not stressful working environment

    Cons

    floating schedule is a terrible experience

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Quality management, advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Store Manager in Charlotte, NC
    Former Employee - Associate Store Manager in Charlotte, NC

    I worked at J. Crew full-time (more than 3 years)

    Pros

    Fun work environment
    Advancement opportunities
    Great employee purchase programs
    Solid starting salary
    Straightforward sales goals

    Cons

    Retail hours (i.e. nights, weekends, overnights)
    Long shifts on your feet
    Clientele can be a bit pretentious

    Advice to ManagementAdvice

    N/A

    Recommends
    No opinion of CEO
  7.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew part-time

    Pros

    Great discount, lots of new products, great company to work for!

    Cons

    Competitive associates to meet sales goals and holidays

    Recommends
    Approves of CEO
  8.  

    Culture and Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor in San Antonio, TX
    Former Employee - Sales Supervisor in San Antonio, TX

    I worked at J. Crew full-time (more than an year)

    Pros

    Talk a good talk about doing the right thing and integrity, however it is not demonstrated by senior leadership. Favoritism and cliques.

    Cons

    Compensation and culture are not conducive to a best in class environment. no growth opportunitiy.

    Advice to ManagementAdvice

    Get leaders with direction and integrity.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Great place to work part time during college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Specialist in New York, NY
    Former Employee - Client Specialist in New York, NY

    I worked at J. Crew part-time (more than 3 years)

    Pros

    Flexibility on hours, good pay, fun environment to work in. Discount was a great benefit as well.

    Cons

    Sometimes felt under appreciated from store manager. Associate managers also added pressure I felt was unneeded, but that's understandable since it was their full time job.

    Advice to ManagementAdvice

    Understand that your workers might not necessarily want a career in retail, like you. It's a great place for students, actors or extra cash, but it's not for everyone.

    Recommends
    Approves of CEO
  10.  

    Fantastic!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Merrimack, NH
    Current Employee - Sales Associate in Merrimack, NH

    I have been working at J. Crew part-time (less than an year)

    Pros

    Great culture, Flexible schedule, Great employee discount

    Cons

    Training for new sales associate that never work in the field before have many room for improvement.

    Recommends
    Positive Outlook
  11.  

    If you love dealing with customers, it's a ok job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at J. Crew full-time (more than an year)

    Pros

    stable job. you can move within the company.

    Cons

    Customer demands and complains even things happened because of their actions.

    Advice to ManagementAdvice

    They should promote personal growth more.....

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