J.D. Power Reviews

Updated August 19, 2015
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3.1
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J.D. Power President Finbarr O'Neill
Finbarr O'Neill
15 Ratings

Pros
  • Great office space, fun activities and training opportunities help with the work-life balance (in 6 reviews)

  • Decent benefits from McGraw Hill company (in 8 reviews)

Cons
  • Work/life balance is supposedly there but employees are expected to get work done while sick or taking care of personal business (in 7 reviews)

  • Long hours required to get the work done, and no thanks given by managers when you go above and beyond (in 4 reviews)

More Pros and Cons

35 Employee Reviews

Sort: Popular Rating Date
  1. Marketing Assocaite

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Events & Marketing Associate in Sherman Oaks, CA
    Current Employee - Events & Marketing Associate in Sherman Oaks, CA

    I have been working at J.D. Power (Less than a year)

    Pros

    This is a great company to learn the fundamentals of working in the corporate world. I enjoyed my term there as a contractor.

    Cons

    My only con would be that I wish I could have been a contractor for over the maximum amount of 1 year.

    Advice to Management

    At this time I have no advice for management. I believe that the management did their jobs well and taught me a lot.


  2. VP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Westlake Village, CA
    Current Employee - Vice President in Westlake Village, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J.D. Power (More than 3 years)

    Pros

    High energy, Active work style

    Cons

    Uncertainty in general. Lack of an ambitious vision. Cost Management rather that growth


  3. Helpful (2)

    Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Westlake Village, Los Angeles, CA
    Current Employee - Director in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at J.D. Power full-time

    Pros

    Enjoy the people I work with and the flexibility. I have also receive many opportunities for career advancement.

    Cons

    Too much change and it's difficult to make these changes without the consultation of operations employees. I enjoy working here though.


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  5. Helpful (3)

    Highly political. Weak leadership.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Research Manager in Westlake Village, Los Angeles, CA
    Former Employee - Market Research Manager in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at J.D. Power full-time (More than 3 years)

    Pros

    Autonomy with clients. Team spirit and support.

    Cons

    Massive turnover isn't being addressed. Restructuring time and again the last few years is driving away good talent. Excessive investment in grass roots IT is a failure. Employees no longer believe in the products being delivered.

    Advice to Management

    Company is a ticking time bomb. Upper management is desperate to create a positive perception for corporate, despite epic and continuous failures. Politics are rampant. Company preaches flexibility and equal opportunity, but does not support their policies through decision making.


  6. Helpful (3)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Westlake Village, CA
    Former Employee - Project Manager in Westlake Village, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J.D. Power full-time (More than 10 years)

    Pros

    Was a Great Company, when it was owed by J.D. Power. Values have change in the last few years.

    Cons

    J.D. Power may be a the voice of the customer, they should stop and listen to the voice of the employees. Not a job to stay at to long.

    Advice to Management

    You should really listen to the employees, they are over worked and paid little for all the work they do.


  7. It's had it's ups and down. Overall an enjoyable place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Westlake Village, Los Angeles, CA
    Current Employee - Research Associate in Westlake Village, Los Angeles, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at J.D. Power full-time (More than a year)

    Pros

    Healthcare, internal promotions, good training, lots of time off.

    Cons

    work-life balance, layoffs, better healthcare, leadership and more organization

    Advice to Management

    Work-life balance is almost non existent sometimes. Managers shouldn't make promises to employees and not follow up on them


  8. Helpful (1)

    Stay Away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at J.D. Power full-time (More than a year)

    Pros

    - Work/Life Balance - Decent benefits

    Cons

    - Low Pay - Mind numbing work - Old and dated working environment - No clear vision for the future - Poor upper management

    Advice to Management

    Focus less on how to cut costs and create a strategic vision for future growth.


  9. Helpful (1)

    Worst place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Westlake Village, CA
    Current Employee - Director in Westlake Village, CA
    Doesn't Recommend

    I have been working at J.D. Power full-time (More than a year)

    Pros

    Depends on which group you get hired.

    Cons

    - Environment of fear - Employees are badly treated - People who provide honest feedback are threatened - Culture of animosity - Open announcements to the entire team that they will be fired - Over all moral is very low - Issue with proper definition of Roles & Responsibilities - Destructive politics ( post 6 PM activities)

    Advice to Management

    Conduct third party audit for all employees within each group managers


  10. most of the perks of a big, corporate job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J.D. Power full-time (More than 5 years)

    Pros

    Good environment, good people to work with, decent benefits. If you're in one of the major offices, then there are lots of other groups outside your own with occasional job openings.

    Cons

    Location, location, location- the HQ is in a very expensive area to live with most of the more affordable options more than 25 minutes away. A lot of groups appear to be understaffed and career paths aren't clear. The building's interior is disappointing for a HQ, too. It certainly doesn't feel like a HQ building.


  11. A good place to start a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westlake Village, CA
    Former Employee - Anonymous Employee in Westlake Village, CA
    Neutral Outlook
    No opinion of CEO

    I worked at J.D. Power full-time (More than 5 years)

    Pros

    The team atmosphere is great

    Cons

    Management making choices that aren't in best interest of employees



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