J.D. Power

  www.jdpower.com
  www.jdpower.com

J.D. Power Reviews

Updated December 19, 2014
Updated December 19, 2014
104 Reviews
3.1
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J.D. Power President Finbarr O'Neill
Finbarr O'Neill
49 Ratings

Review Highlights

Pros
  • Great office space, fun activities and training opportunities help with the work-life balance (in 6 reviews)

  • Very good benefits and tuition reimbursement program (in 10 reviews)


Cons
  • Company has not been able to figure out to load balance projects so that employees have a better work life balance (in 7 reviews)

  • 1 Senior management people are lack of version for the company (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Parent company treats people like people

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power

    Pros

    I was part of a group that was laid off. McGraw treated the group of us better than fair, showing genuine compassion and offering 2+ months more severance than I would have expected to get.

    Cons

    Not sure that my 4-year-old perspective is worth much, but the company was struggling to move from paper-survey-in-the-mail to the internet age.

    Advice to ManagementAdvice

    Keep holding on to the McGraw values, and best of luck changing your image from the 1970s stalwart to a current player.

  2.  

    Great people and brand, but room for career growth limited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power full-time (more than 3 years)

    Pros

    The company started as a family business, so there is a sense of family among co-workers.

    Cons

    Room for career advancement limited and salaries are low in compared to the industry average. Stay there for a year or two to get experience and move on.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Chill place to work at but need better higher management people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J.D. Power as a contractor

    Pros

    Flexible hours, nice people, casual attire

    Cons

    Need more employees to work on projects and better top management authorities that know what they are doing

    Advice to ManagementAdvice

    Really learn what your employees are doing instead of just think you know what they are doing

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    It's had it's ups and down. Overall an enjoyable place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate in Westlake Village, Los Angeles, CA
    Current Employee - Research Associate in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power full-time (more than an year)

    Pros

    Healthcare, internal promotions, good training, lots of time off.

    Cons

    work-life balance, layoffs, better healthcare, leadership and more organization

    Advice to ManagementAdvice

    Work-life balance is almost non existent sometimes. Managers shouldn't make promises to employees and not follow up on them

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Stay Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power full-time (more than an year)

    Pros

    - Work/Life Balance
    - Decent benefits

    Cons

    - Low Pay
    - Mind numbing work
    - Old and dated working environment
    - No clear vision for the future
    - Poor upper management

    Advice to ManagementAdvice

    Focus less on how to cut costs and create a strategic vision for future growth.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    A company getting lost its direction in competition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power

    Pros

    Nice working teams, unique market position thanks to original owner's entrepreneur vision, relatively ok benefit, international offices, offices distributed around the country

    Cons

    Loosing position as unique advantage is chipping away in competition; chasing of short term financial goal drives strategic direction; compare to others, company benefit is limited,

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    No long term vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power

    Pros

    The company has a strong name in the industry. Schedules are mostly flexible, but if your study cycle falls on holidays be prepared to work and not take a vacation.

    Cons

    Promotions are limited and are more tenure based than merit based. Management seems to be guessing what the next steps for the company are. There are layoffs every November, but certain useless roles remain untouched. There are too may layers of middle management whose role is to simply to be buffers. Salaries are low compared to other market research firms.

    Advice to ManagementAdvice

    Promote from within more often, this would eliminate the job switch that occurs. Focus on the quality of the work that we offer not saving costs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Good people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J.D. Power full-time (more than 5 years)

    Pros

    Great upper management, they listen to employee feedback. Some people have been here for a long time and that says a lot about the company.

    Cons

    Pay is ok, bonus is dismal. Company has not been able to figure out to load balance projects so that employees have a better work life balance

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Executive Management not cohesive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power full-time

    Pros

    The people were great to work with.
    Corporate Games and Team Building events were the highlights of my time there.

    Cons

    Executive decisions seemed to favor the executive's best interest, not that of the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good people, trying company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Supervisor
    Current Employee - Research Supervisor

    I have been working at J.D. Power full-time

    Pros

    Co-workers, decent pay, good brand

    Cons

    Management doesn't care about employees, no work/life balance, no recognition unless there is a problem

    Advice to ManagementAdvice

    Care more about employees, try to create a positive work culture not a consistently negative one, promote individuals to management that can actually manage not just people that are good at their jobs

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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