J.D. Power Reviews

Updated June 13, 2015
110 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
J.D. Power President Finbarr O'Neill
Finbarr O'Neill
49 Ratings

Pros
  • Great office space, fun activities and training opportunities help with the work-life balance (in 6 reviews)

  • Decent benefits from McGraw Hill company (in 8 reviews)

Cons
  • Work/life balance is supposedly there but employees are expected to get work done while sick or taking care of personal business (in 7 reviews)

  • Long hours required to get the work done, and no thanks given by managers when you go above and beyond (in 4 reviews)

More Pros and Cons

110 Employee Reviews

Sort: Popular Rating Date
  1. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J.D. Power full-time

    Pros

    Lots of office perks-great place

    Cons

    No cons to report yet!


  2. IT professionals - beware

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Troy, MI
    Current Employee - Analyst in Troy, MI

    I have been working at J.D. Power full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent benefits
    Flex time
    Training opportunities for personal development
    Great office space
    Recognized and respected brand
    Several fun office activities

    Cons

    Could be just the team that I am on but there is heavy micro-management that requires detailed progress reports at least twice, sometimes 3 times a week.
    Unrealistic expectations regarding progress. As a new-hire, they expected me to understand entire methodologies (250+ pages), programs/applications (1000's of lines of code), and processes within two months (in my case). I'm hoping this isn't company wide....
    Managers who are promoted seem to know the product very well, but lack skills in managing others. There is favoritism and not everyone is created equal. Some people get to come, go and do as they please while others don't have this luxury.
    Also, this company isn't trustworthy regarding job security. I have worked here for only a couple of months and have seen so many people quit, transfer to different teams without notice, or get fired.
    Lastly, work is REPETITIVE. Every week is the same unless something goes wrong with processing or you find something wrong during data quality check.


  3. Company Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    The people there are great!

    Cons

    The company has become stifled micromanaged

    Advice to Management

    Trust your employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Westlake Village, Los Angeles, CA
    Current Employee - Director in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Enjoy the people I work with and the flexibility. I have also receive many opportunities for career advancement.

    Cons

    Too much change and it's difficult to make these changes without the consultation of operations employees. I enjoy working here though.


  6. Super experience with a great brand

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is an internationally acknowledged brand, so there is great prestige that accompanies thee work experience.

    Cons

    Too many meetings, like any huge corporation.

    Advice to Management

    You have great people who are diligent employees.


  7. Helpful (1)

    Highly political. Weak leadership.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Research Manager in Westlake Village, Los Angeles, CA
    Former Employee - Market Research Manager in Westlake Village, Los Angeles, CA

    I worked at J.D. Power full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Autonomy with clients. Team spirit and support.

    Cons

    Massive turnover isn't being addressed. Restructuring time and again the last few years is driving away good talent. Excessive investment in grass roots IT is a failure. Employees no longer believe in the products being delivered.

    Advice to Management

    Company is a ticking time bomb. Upper management is desperate to create a positive perception for corporate, despite epic and continuous failures. Politics are rampant. Company preaches flexibility and equal opportunity, but does not support their policies through decision making.


  8. Helpful (1)

    Regional Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great support staff, benefits and products. They are forward thinking with products to change the automotive business. They are extremely respected throughout the world.

    Cons

    Although they are often seeking fresh and exciting ideas, it is rare for them to implement the ideas. They could make the office environment a bit more exciting and inviting.


  9. Quality assurance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J.D. Power

    Pros

    Good working environment, friendly co-worker there. Mostly straight out from school

    Cons

    Stuck with contractor status for well over 1 years. Lack of budget


  10. Helpful (1)

    Never again.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI

    I worked at J.D. Power

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good benefits, flexibility to work from home. Decent pay.

    Cons

    Not sure where to begin. This place lacks culture or energy. The Troy office is very drab and is not conducive to any socialization. Everyone just hides in their cube.

    Upper management is pretty clueless. There are people that have been employed here for like almost a year and have never done any work. Just sitting and watching YouTube all day.

    If you are used to any type of innovation or technology at your former job, you will die from lack of creativity here. No one understand websites or social media and their role in the customer experience. Really missing a huge opportunity here.

    Advice to Management

    Reevaluate the structure of the organization. J.D. Power is not really known as a strategic partner to their clients and prospective clients, but rather a place that tries to sell us stuff. There is a huge opportunity to provide valuable consulting outside of the syndicated studies.

    Figure out how to be more techologicially more forward thinking. J.D. Power relies heavily on their name in the industry but meanwhile their competition is becoming more innovative.


  11. I worked as an intern at J.D.Power.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People here are very nice and energetic.

    Cons

    Sometimes the job is a bit boring.



Showing 110 of 117 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.