J.D. Power Reviews

Updated October 8, 2014
Updated October 8, 2014
99 Reviews
3.0
99 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J.D. Power President Finbarr O'Neill
Finbarr O'Neill
47 Ratings

Review Highlights

Pros
  • Great office space, fun activities and training opportunities help with the work-life balance (in 6 reviews)

  • Very good benefits and tuition reimbursement program (in 10 reviews)


Cons
  • Company has not been able to figure out to load balance projects so that employees have a better work life balance (in 6 reviews)

  • 1 Senior management people are lack of version for the company (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A company getting lost its direction in competition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power

    Pros

    Nice working teams, unique market position thanks to original owner's entrepreneur vision, relatively ok benefit, international offices, offices distributed around the country

    Cons

    Loosing position as unique advantage is chipping away in competition; chasing of short term financial goal drives strategic direction; compare to others, company benefit is limited,

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Stay Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power full-time (more than an year)

    Pros

    - Work/Life Balance
    - Decent benefits

    Cons

    - Low Pay
    - Mind numbing work
    - Old and dated working environment
    - No clear vision for the future
    - Poor upper management

    Advice to ManagementAdvice

    Focus less on how to cut costs and create a strategic vision for future growth.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    No long term vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power

    Pros

    The company has a strong name in the industry. Schedules are mostly flexible, but if your study cycle falls on holidays be prepared to work and not take a vacation.

    Cons

    Promotions are limited and are more tenure based than merit based. Management seems to be guessing what the next steps for the company are. There are layoffs every November, but certain useless roles remain untouched. There are too may layers of middle management whose role is to simply to be buffers. Salaries are low compared to other market research firms.

    Advice to ManagementAdvice

    Promote from within more often, this would eliminate the job switch that occurs. Focus on the quality of the work that we offer not saving costs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Executive Management not cohesive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power full-time

    Pros

    The people were great to work with.
    Corporate Games and Team Building events were the highlights of my time there.

    Cons

    Executive decisions seemed to favor the executive's best interest, not that of the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Good people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J.D. Power full-time (more than 5 years)

    Pros

    Great upper management, they listen to employee feedback. Some people have been here for a long time and that says a lot about the company.

    Cons

    Pay is ok, bonus is dismal. Company has not been able to figure out to load balance projects so that employees have a better work life balance

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Good people, trying company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Supervisor
    Current Employee - Research Supervisor

    I have been working at J.D. Power full-time

    Pros

    Co-workers, decent pay, good brand

    Cons

    Management doesn't care about employees, no work/life balance, no recognition unless there is a problem

    Advice to ManagementAdvice

    Care more about employees, try to create a positive work culture not a consistently negative one, promote individuals to management that can actually manage not just people that are good at their jobs

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Great work experience if you are on the right team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Manager in Troy, MI
    Former Employee - Research Manager in Troy, MI

    I worked at J.D. Power full-time (more than 8 years)

    Pros

    Teams work hard together and support each other when the need arises. Great office space, fun activities and training opportunities help with the work-life balance.

    Cons

    Managers are promoted that don't have good skills managing others.
    Long hours required to get the work done, and no thanks given by managers when you go above and beyond.

    Advice to ManagementAdvice

    Take a close look at managers and their managing skill sets and processes. Give training to those that can learn to be better managers and get rid of those that don't improve.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Westlake Village, CA
    Current Employee - Director in Westlake Village, CA

    I have been working at J.D. Power full-time (more than an year)

    Pros

    Depends on which group you get hired.

    Cons

    - Environment of fear
    - Employees are badly treated
    - People who provide honest feedback are threatened
    - Culture of animosity
    - Open announcements to the entire team that they will be fired
    - Over all moral is very low
    - Issue with proper definition of Roles & Responsibilities
    - Destructive politics ( post 6 PM activities)

    Advice to ManagementAdvice

    Conduct third party audit for all employees within each group managers

    Doesn't Recommend
  10.  

    Good brand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Troy, MI
    Current Employee - Manager in Troy, MI

    I have been working at J.D. Power full-time (more than 3 years)

    Pros

    Great industry training and ongoing personal development. Lots of flexibility and a great brand new office environment with lots of activities and free lunches.

    Cons

    Very low opportunity for growth and the pay scale is lower than any counterpart average client position. Because the flexibility you are expected to be always on call meaning nights and weekends.
    The bonus compensation is very low comparing to the net profit.
    High employment turnover.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    most of the perks of a big, corporate job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power full-time (more than 5 years)

    Pros

    Good environment, good people to work with, decent benefits. If you're in one of the major offices, then there are lots of other groups outside your own with occasional job openings.

    Cons

    Location, location, location- the HQ is in a very expensive area to live with most of the more affordable options more than 25 minutes away.
    A lot of groups appear to be understaffed and career paths aren't clear.
     The building's interior is disappointing for a HQ, too. It certainly doesn't feel like a HQ building.

    Recommends
    Neutral Outlook
    No opinion of CEO

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