J.D. Power Reviews

Updated September 13, 2014
Updated September 13, 2014
98 Reviews
3.1
98 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J.D. Power President Finbarr O'Neill
Finbarr O'Neill
46 Ratings

Review Highlights

Pros
  • Very good benefits and tuition reimbursement program (in 10 reviews)

  • There are some great people, depending on department you're in, Decent benefits/perks through McGraw-Hill (in 9 reviews)


Cons
  • Company has not been able to figure out to load balance projects so that employees have a better work life balance (in 6 reviews)

  • 1 Senior management people are lack of version for the company (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    No complaints

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Supervisor  in  Troy, MI
    Current Employee - Senior Research Supervisor in Troy, MI

    I have been working at J.D. Power full-time for more than 3 years

    Pros

    Senior management cares about employees, cool office, recognizes people who think outside the box, overall a better environment than most.

    Cons

    The research is a little traditional and does not push the ball. However it is effective and often delivers what the clients are looking for.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at J.D. Power full-time for more than 5 years

    Pros

    The people, training, tight group

    Cons

    Low pay and little appreciation, and location

    Recommends
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great coworkers, no opportunity for advancement and high workload

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Troy, MI
    Former Employee - Anonymous Employee in Troy, MI

    I worked at J.D. Power full-time

    Pros

    Coworkers are great, fun company wide events and happy hours keep things interesting. Beautiful new office space. Decent benefits from McGraw Hill company.

    Cons

    Virtually impossible to move up, been told more than once that you have to switch teams in order to advance. Work load is crazy, employees are laid off and ones that remain are expected to double their workload and somehow still meet deadlines. Managers don't appreciate their employees hard work. Employees are expected to work lots of overtime and be reachable all the time, and recognition only comes when there is an error on a report, for which attention is negative. No positive feedback on work efforts. Work/life balance is supposedly there but employees are expected to get work done while sick or taking care of personal business. Everyone saves their vacation for the last 2 weeks of the year since they have to use it or lose it, and they are too busy during the year to take time off.

    Advice to ManagementAdvice

    Spend time acknowledging and rewarding the employees you have and you wouldn't have such high turnover. Promote people once in awhile without making them move to a different team. Don't have such short sightedness to lay people off when you are making more profit than you ever have before.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Great environment but understaffed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate
    Current Employee - Research Associate

    I have been working at J.D. Power full-time for more than a year

    Pros

    Flexible hours and talented co-workers are the best aspects. They really show they care during personal crisis. Social events and professional groups make the work bearable. Smaller perks like dinner are great!

    Cons

    Under staffed - they expect you to work a lot of OT and weekend hours. They do not celebrate big accomplishments on work tasks. Recognition is all political. Not easy to advance.

    Advice to ManagementAdvice

    Do not work us so lean. Celebrate every publish with in teams more. Thank us for the OT we put in. Create room for advancement for retention.

    Neutral Outlook
    Approves of CEO
  6.  

    Great, friendly company. Amazing people.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J.D. Power

    Pros

    Great benefits, great coworkers, great mid/lower management, special events, ability for many positions to telecommute 1 day a week. Very flexible.

    Cons

    Hectic schedules, far from home, west lake village doesn't have any side walks, average pay. People on salaries work long hours.

    Advice to ManagementAdvice

    More pay for hectic schedules.

  7.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J.D. Power

    Pros

    Good leaning experience. Good for beginners

    Cons

    Far from LA and hectic work life

  8.  

    Awesome Comapny

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inter  in  Ann Arbor, MI
    Current Employee - Inter in Ann Arbor, MI

    I have been working at J.D. Power as an intern for less than a year

    Pros

    Good environment, nice people, good people, awesome people

    Cons

    low salary, less salary, limited salary

    Advice to ManagementAdvice

    Add more cafeterias

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    The people are welcoming and the work is interesting!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J.D. Power full-time

    Pros

    The best reason to work at J.D. Power is because you feel part of a family because all your work is interconnected with everyoine else. No one has one specific project that is solely theirs which helps you learn knew things every day by collaborating.

    Cons

    Unfortunately they downsize frequently, but what company doesn't? Also, it is actually a testament that they are not afraid to take risks and sternly do what is best to keep the company up and running,

    Advice to ManagementAdvice

    Keep making your employees feel welcome. It makes for a wonderful work environment.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Worked here for 2 years - Get it on your resume as a low level associate and move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Associate  in  Westlake Village, CA
    Former Employee - Research Associate in Westlake Village, CA

    I worked at J.D. Power full-time for more than a year

    Pros

    People that work there are great - work schedule can be relatively flexible depending on your department/superiors

    Cons

    Company stuck in the past, everything moves at a snail's pace, too much red tape to get anything done. Pay is low for the industry, and promotion rates are far behind the industry.

    Advice to ManagementAdvice

    Take interest in the growth of your employees or you will continue to lose all of the good ones to other opportunities

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Decent people, struggling to find their new direction

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power full-time for more than a year

    Pros

    The parent company (McGraw-Hill) treats people better than any big company I've ever seen. When my group was cut, the layoffs were done with genuine kindness.

    Cons

    JDPA is still trying to move beyond the 40-years-of-paper-surveys image, and not sure who they're going to become

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