J.D. Power Reviews

Updated June 13, 2015
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110 Employee Reviews

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  1. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Troy, MI
    Current Employee - Manager in Troy, MI

    I have been working at J.D. Power

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible, relaxed, laid back, good benefits,

    Cons

    Small, poor compensation, lack of growth, few opportunities for cross departmental moves


  2. Parent company treats people like people

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power

    Pros

    I was part of a group that was laid off. McGraw treated the group of us better than fair, showing genuine compassion and offering 2+ months more severance than I would have expected to get.

    Cons

    Not sure that my 4-year-old perspective is worth much, but the company was struggling to move from paper-survey-in-the-mail to the internet age.

    Advice to Management

    Keep holding on to the McGraw values, and best of luck changing your image from the 1970s stalwart to a current player.


  3. Helpful (2)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Westlake Village, CA
    Former Employee - Project Manager in Westlake Village, CA

    I worked at J.D. Power full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Was a Great Company, when it was owed by J.D. Power. Values have change in the last few years.

    Cons

    J.D. Power may be a the voice of the customer, they should stop and listen to the voice of the employees. Not a job to stay at to long.

    Advice to Management

    You should really listen to the employees, they are over worked and paid little for all the work they do.


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  5. Helpful (1)

    Great people and brand, but room for career growth limited

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company started as a family business, so there is a sense of family among co-workers.

    Cons

    Room for career advancement limited and salaries are low in compared to the industry average. Stay there for a year or two to get experience and move on.


  6. It's had it's ups and down. Overall an enjoyable place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in Westlake Village, Los Angeles, CA
    Current Employee - Research Associate in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Healthcare, internal promotions, good training, lots of time off.

    Cons

    work-life balance, layoffs, better healthcare, leadership and more organization

    Advice to Management

    Work-life balance is almost non existent sometimes. Managers shouldn't make promises to employees and not follow up on them


  7. Helpful (1)

    Stay Away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - Work/Life Balance
    - Decent benefits

    Cons

    - Low Pay
    - Mind numbing work
    - Old and dated working environment
    - No clear vision for the future
    - Poor upper management

    Advice to Management

    Focus less on how to cut costs and create a strategic vision for future growth.


  8. Helpful (1)

    A company getting lost its direction in competition.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice working teams, unique market position thanks to original owner's entrepreneur vision, relatively ok benefit, international offices, offices distributed around the country

    Cons

    Loosing position as unique advantage is chipping away in competition; chasing of short term financial goal drives strategic direction; compare to others, company benefit is limited,


  9. Helpful (1)

    No long term vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company has a strong name in the industry. Schedules are mostly flexible, but if your study cycle falls on holidays be prepared to work and not take a vacation.

    Cons

    Promotions are limited and are more tenure based than merit based. Management seems to be guessing what the next steps for the company are. There are layoffs every November, but certain useless roles remain untouched. There are too may layers of middle management whose role is to simply to be buffers. Salaries are low compared to other market research firms.

    Advice to Management

    Promote from within more often, this would eliminate the job switch that occurs. Focus on the quality of the work that we offer not saving costs.


  10. Good people to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J.D. Power full-time (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great upper management, they listen to employee feedback. Some people have been here for a long time and that says a lot about the company.

    Cons

    Pay is ok, bonus is dismal. Company has not been able to figure out to load balance projects so that employees have a better work life balance


  11. Helpful (1)

    Executive Management not cohesive.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The people were great to work with.
    Corporate Games and Team Building events were the highlights of my time there.

    Cons

    Executive decisions seemed to favor the executive's best interest, not that of the company.



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