J.D. Power Reviews

Updated March 16, 2015
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  1. Good place but not very exciting team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Programmer Analyst in Westlake Village, Los Angeles, CA
    Former Contractor - Programmer Analyst in Westlake Village, Los Angeles, CA

    I worked at J.D. Power as a contractor (more than a year)

    Pros

    Friday bagels, donuts, thanksgiving party, Christmas party

    Cons

    No interaction between co-workers and management doesn't inform their direct reports about changes in team structure etc

    Advice to ManagementAdvice

    Make it more friendly.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power

    Pros

    Great work atmosphere with a fast paced, dynamic environment.

    Cons

    Large base of young professionals leads to high turnover due to the fact middle management stays in current positions.

  3. Good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - QA Analyst in Westlake Village, Los Angeles, CA
    Current Contractor - QA Analyst in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power as a contractor (less than a year)

    Pros

    All the employees are very friendly. Many company outings, so that you can get to know other people within the company.

    Cons

    Traffic on the 101N can make the drive much longer. Many times, the support desk takes too long to fulfill any tickets set in.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Experienced a big change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate in Troy, MI
    Current Employee - Research Associate in Troy, MI

    I have been working at J.D. Power full-time (more than a year)

    Pros

    Great resume builder. Can work on a number of different industries.

    Cons

    Not very much room to move up.

    Advice to ManagementAdvice

    Need to work on the molding of associates.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful

    Need to move into the present

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power full-time

    Pros

    Competitive Salary
    Allows Telecommuting
    Work/Life Balance

    Cons

    Terrible Management
    Not Innovative
    Driven by Profits

  7. 3 people found this helpful

    A great beginner's job for your resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J.D. Power full-time

    Pros

    Very recognizable and prestigious brand, exceptional people in certain parts of the company, a crash course in dealing with work politics.

    Cons

    Hard to love the survey process especially in today's electronic world. Outdated products and loves to live in history rather than embracing the fast changes of today's world

    Advice to ManagementAdvice

    Innovate and grow your core products by challenging middle management to do more than just check data, fill binders with numbers, and repeat last year's processes. You have extremely strong brand recognition, but very poor execution on capitalizing on it.

    The world has passed you by on your methodology and product delivery. The world is now more than ever open to rating and reviewing products and services, and buying based on the results. Yet you haven't put yourself in the forefront of this.

    And don't forget about keeping employees happy. Put away your ball and chains, knock down those cubicle walls, and open up an office where talent will find you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 4 people found this helpful

    Company is content with slowing its death rather than trying to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Supervisor in Westlake Village, Los Angeles, CA
    Former Employee - Research Supervisor in Westlake Village, Los Angeles, CA

    I worked at J.D. Power full-time (more than 3 years)

    Pros

    There are some great people, depending on department you're in, Decent benefits/perks through McGraw-Hill.

    Cons

    Low pay compared to industry, Very political work environment where you need to be very careful to who's listening, No long-term corporate vision, Focused on outdated technology and methodology.

    Advice to ManagementAdvice

    "Next-Gen" and other efforts are not going to doing anything until the culture changes from the top down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    Account Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Specialist in Orange, CA
    Former Employee - Account Specialist in Orange, CA

    I worked at J.D. Power full-time (more than 5 years)

    Pros

    Professional work environment. Very good at finding solutions for clients. My account team was the best to work with.

    Cons

    Not easy to get promoted. Lay offs every year regardless of how good the company did.

    Advice to ManagementAdvice

    To rejoice in the success of the previous year and then concentrate on the current years numbers.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful

    Great people and work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Westlake Village, CA
    Current Employee - Senior Manager in Westlake Village, CA

    I have been working at J.D. Power full-time (more than 10 years)

    Pros

    -great work/life balance
    -amazing co-workers/senior leaders

    Cons

    -career progression can be difficult

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful

    Loved my group, though likely would not return for full time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Market Research in Troy, MI
    Former Intern - Market Research in Troy, MI

    I worked at J.D. Power as an intern (less than a year)

    Pros

    Placed with a small department, all of whom were wonderful and welcoming.
    Fair hours for an intern; worked 45-55 hours per week.
    Felt like I had real impact on projects through certain key tasks.
    Felt valued, though simply an intern.

    Cons

    Watched full-time workers spend late evenings and weekends at the office regularly despite pay that does not award that effort.
    Obvious challenges in movement within the company; difficult to be promoted.
    Some groups had unhealthy dynamics that would definitely affect my work quality, if it were me.

    Advice to ManagementAdvice

    Shift organizational structure to allow for more movement and appreciation of hard work. For interns, it works just fine; I just felt so much for those few working full-time, which actually meant "all the time."

    Recommends
    Neutral Outlook
    No opinion of CEO

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