J.D. Power
2.9 of 5 89 reviews
www.jdpower.com Westlake Village, CA 500 to 999 Employees

J.D. Power Reviews in Westlake Village, Los Angeles, CA

Updated Apr 5, 2014

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2.9 19 reviews

                             

40% Approve of the CEO

J.D. Power President Finbarr O'Neill

Finbarr O'Neill

(10 ratings)

47% of employees recommend this company to a friend
19 Employee Reviews Back to all reviews
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most of the perks of a big, corporate job

Anonymous Employee (Current Employee)
Westlake Village, Los Angeles, CA

I have been working at J.D. Power full-time for more than 5 years

ProsGood environment, good people to work with, decent benefits. If you're in one of the major offices, then there are lots of other groups outside your own with occasional job openings.

ConsLocation, location, location- the HQ is in a very expensive area to live with most of the more affordable options more than 25 minutes away.
A lot of groups appear to be understaffed and career paths aren't clear.
 The building's interior is disappointing for a HQ, too. It certainly doesn't feel like a HQ building.

Yes, I would recommend this company to a friend

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Good place but not very exciting team

Programmer Analyst (Former Employee)
Westlake Village, Los Angeles, CA

I worked at J.D. Power as a contractor for more than a year

ProsFriday bagels, donuts, thanksgiving party, Christmas party

ConsNo interaction between co-workers and management doesn't inform their direct reports about changes in team structure etc

Advice to Senior ManagementMake it more friendly.

Yes, I would recommend this company to a friend

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Good working environment

QA Analyst (Current Employee)
Westlake Village, Los Angeles, CA

I have been working at J.D. Power as a contractor for less than a year

ProsAll the employees are very friendly. Many company outings, so that you can get to know other people within the company.

ConsTraffic on the 101N can make the drive much longer. Many times, the support desk takes too long to fulfill any tickets set in.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Company is content with slowing its death rather than trying to grow

Research Supervisor (Former Employee)
Westlake Village, Los Angeles, CA

I worked at J.D. Power full-time for more than 3 years

ProsThere are some great people, depending on department you're in, Decent benefits/perks through McGraw-Hill.

ConsLow pay compared to industry, Very political work environment where you need to be very careful to who's listening, No long-term corporate vision, Focused on outdated technology and methodology.

Advice to Senior Management"Next-Gen" and other efforts are not going to doing anything until the culture changes from the top down.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Very disappointing because senior management did not understand the impact of the Internet

Anonymous Employee (Former Employee)
Westlake Village, Los Angeles, CA

I worked at J.D. Power

ProsGood working level people who try to get . The old cliche: nice people.

ConsStrategically inept management, no concept of the Internet . Do you believe they are still doing surveys by mail. And worse yet, they are surveys.

Advice to Senior ManagementDo what Steve Jobs did: obsolete your biggest products and jump to the next level. You can't defend what you have, you must build what the market wants tomorrow . Dump the lawyer, be a marketer. Buy Insight Express to get into the online space. Other wise, bail out, sell while you have a brand, hollow as it is. Innovate or die !

No, I would not recommend this company to a friend

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It's OK

Senior Manager (Current Employee)
Westlake Village, Los Angeles, CA

I have been working at J.D. Power

ProsBrand reputation, looks good on a resume

ConsNot enough communication from senior leadership

Advice to Senior ManagementDo a better job of listening to associates at all levels.

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Very unfullfilled

Finance Manager (Current Employee)
Westlake Village, Los Angeles, CA

I have been working at J.D. Power

ProsLocation; people; surrounding roses on property.

ConsManagement, Company ethics; upper management skills, educated personnel lacking

Advice to Senior ManagementListen to employees

No, I would not recommend this company to a friend

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Excellent place to work, and certainly as great place to be from as a market researcher.

Anonymous Employee (Current Employee)
Westlake Village, Los Angeles, CA

I have been working at J.D. Power

ProsInteresting clients, client contact, integrity of the research

Conswe have come through a difficult economic period where clients were cutting back on their research budgets, so the company also suffered cutbacks

Advice to Senior ManagementKeep the message simple

Yes, I would recommend this company to a friend

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Great company, great people

Senior Manager (Former Employee)
Westlake Village, Los Angeles, CA

I worked at J.D. Power

ProsSuperb brand exceptional managers, great working environment.

ConsToo many meetings and too much paperwork.

Yes, I would recommend this company to a friend

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Management Wearing Us All Down

Senior Director (Current Employee)
Westlake Village, Los Angeles, CA

I have been working at J.D. Power

ProsMcGraw-Hill, the parent company provides pretty good benefits. McGraw-Hill has also reigned in some of the stupider ideas put forth by JDPA management, so they are a positive influence. The company is well known, and well respected, outside the world of market research.

ConsConstant "change" and upheaval. "Re-structurings" occur frequently - at least avery two years. The internal support depts. actually rule the roost, and the research and client-facing people are definitely second-class citizens, and the first to be thrown overboard. Sr. management lacks direction and is unable to articulate a coherent strategy to employees.

Advice to Senior ManagementLet the client-facing people steer the boat. Make decisions on what vendor and resources are used that provide the best value for clients, not just to make work for some internal department. Give up on trying to "author" software and create "tools". The best programmers work at Google, not here. We can get what we need cheaper, better and faster from outside vendors, rather than internal support departments.

No, I would not recommend this company to a friend

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J.D. Power – Why Work for Us?

J.D. Power and Associates, a business unit of The McGraw-Hill Companies, is a global marketing information services company operating in key business sectors across a variety of industries, providing customer… Full Overview

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Glassdoor is your free inside look at J.D. Power reviews and ratings in Westlake Village, Los Angeles, CA — including employee satisfaction and approval rating for J.D. Power CEO Finbarr O'Neill. All 19 reviews posted anonymously by J.D. Power employees.