J.D. Power Reviews

Updated October 29, 2014
21 reviews filtered by
  • Westlake Village, Los Angeles, CA
  • Any Job Title
2.9
21 Reviews
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J.D. Power President Finbarr O'Neill
Finbarr O'Neill
12 Ratings

21 Employee Reviews

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  1. It's had it's ups and down. Overall an enjoyable place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate in Westlake Village, Los Angeles, CA
    Current Employee - Research Associate in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Healthcare, internal promotions, good training, lots of time off.

    Cons

    work-life balance, layoffs, better healthcare, leadership and more organization

    Advice to Management

    Work-life balance is almost non existent sometimes. Managers shouldn't make promises to employees and not follow up on them

  2. Helpful (1)

    Stay Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - Work/Life Balance
    - Decent benefits

    Cons

    - Low Pay
    - Mind numbing work
    - Old and dated working environment
    - No clear vision for the future
    - Poor upper management

    Advice to Management

    Focus less on how to cut costs and create a strategic vision for future growth.

  3. most of the perks of a big, corporate job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good environment, good people to work with, decent benefits. If you're in one of the major offices, then there are lots of other groups outside your own with occasional job openings.

    Cons

    Location, location, location- the HQ is in a very expensive area to live with most of the more affordable options more than 25 minutes away.
    A lot of groups appear to be understaffed and career paths aren't clear.
     The building's interior is disappointing for a HQ, too. It certainly doesn't feel like a HQ building.

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  5. Good place but not very exciting team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Programmer Analyst in Westlake Village, Los Angeles, CA
    Former Contractor - Programmer Analyst in Westlake Village, Los Angeles, CA

    I worked at J.D. Power as a contractor (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Friday bagels, donuts, thanksgiving party, Christmas party

    Cons

    No interaction between co-workers and management doesn't inform their direct reports about changes in team structure etc

    Advice to Management

    Make it more friendly.

  6. Good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - QA Analyst in Westlake Village, Los Angeles, CA
    Current Contractor - QA Analyst in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    All the employees are very friendly. Many company outings, so that you can get to know other people within the company.

    Cons

    Traffic on the 101N can make the drive much longer. Many times, the support desk takes too long to fulfill any tickets set in.

  7. Helpful (4)

    Company is content with slowing its death rather than trying to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Supervisor in Westlake Village, Los Angeles, CA
    Former Employee - Research Supervisor in Westlake Village, Los Angeles, CA

    I worked at J.D. Power full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are some great people, depending on department you're in, Decent benefits/perks through McGraw-Hill.

    Cons

    Low pay compared to industry, Very political work environment where you need to be very careful to who's listening, No long-term corporate vision, Focused on outdated technology and methodology.

    Advice to Management

    "Next-Gen" and other efforts are not going to doing anything until the culture changes from the top down.

  8. Helpful (2)

    Very disappointing because senior management did not understand the impact of the Internet

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Former Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    I worked at J.D. Power

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good working level people who try to get . The old cliche: nice people.

    Cons

    Strategically inept management, no concept of the Internet . Do you believe they are still doing surveys by mail. And worse yet, they are surveys.

    Advice to Management

    Do what Steve Jobs did: obsolete your biggest products and jump to the next level. You can't defend what you have, you must build what the market wants tomorrow . Dump the lawyer, be a marketer. Buy Insight Express to get into the online space. Other wise, bail out, sell while you have a brand, hollow as it is. Innovate or die !

  9. It's OK

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Westlake Village, Los Angeles, CA
    Current Employee - Senior Manager in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Brand reputation, looks good on a resume

    Cons

    Not enough communication from senior leadership

    Advice to Management

    Do a better job of listening to associates at all levels.

  10. Helpful (2)

    Very unfullfilled

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in Westlake Village, Los Angeles, CA
    Current Employee - Finance Manager in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Location; people; surrounding roses on property.

    Cons

    Management, Company ethics; upper management skills, educated personnel lacking

    Advice to Management

    Listen to employees

  11. Excellent place to work, and certainly as great place to be from as a market researcher.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    I have been working at J.D. Power

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Interesting clients, client contact, integrity of the research

    Cons

    we have come through a difficult economic period where clients were cutting back on their research budgets, so the company also suffered cutbacks

    Advice to Management

    Keep the message simple

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