J.D. Power

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J.D. Power Reviews in Westlake Village, Los Angeles, CA

Updated April 5, 2014
Updated April 5, 2014
96 Reviews

3.3
96 Reviews
Rating Trends

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J.D. Power President Finbarr O'Neill
Finbarr O'Neill
45 Ratings

Review Highlights

Pros
  • Very good benefits and tuition reimbursement program (in 10 reviews)

  • There are some great people, depending on department you're in, Decent benefits/perks through McGraw-Hill (in 9 reviews)


Cons
  • 1 Senior management people are lack of version for the company (in 7 reviews)

  • Not necessarily the best work/life balance (in 4 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    most of the perks of a big, corporate job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    Pros

    Good environment, good people to work with, decent benefits. If you're in one of the major offices, then there are lots of other groups outside your own with occasional job openings.

    Cons

    Location, location, location- the HQ is in a very expensive area to live with most of the more affordable options more than 25 minutes away.
    A lot of groups appear to be understaffed and career paths aren't clear.
     The building's interior is disappointing for a HQ, too. It certainly doesn't feel like a HQ building.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good place but not very exciting team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst  in  Westlake Village, Los Angeles, CA
    Former Employee - Programmer Analyst in Westlake Village, Los Angeles, CA

    Pros

    Friday bagels, donuts, thanksgiving party, Christmas party

    Cons

    No interaction between co-workers and management doesn't inform their direct reports about changes in team structure etc

    Advice to ManagementAdvice

    Make it more friendly.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Analyst  in  Westlake Village, Los Angeles, CA
    Current Employee - QA Analyst in Westlake Village, Los Angeles, CA

    Pros

    All the employees are very friendly. Many company outings, so that you can get to know other people within the company.

    Cons

    Traffic on the 101N can make the drive much longer. Many times, the support desk takes too long to fulfill any tickets set in.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    Company is content with slowing its death rather than trying to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Supervisor  in  Westlake Village, Los Angeles, CA
    Former Employee - Research Supervisor in Westlake Village, Los Angeles, CA

    Pros

    There are some great people, depending on department you're in, Decent benefits/perks through McGraw-Hill.

    Cons

    Low pay compared to industry, Very political work environment where you need to be very careful to who's listening, No long-term corporate vision, Focused on outdated technology and methodology.

    Advice to ManagementAdvice

    "Next-Gen" and other efforts are not going to doing anything until the culture changes from the top down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Very disappointing because senior management did not understand the impact of the Internet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Westlake Village, Los Angeles, CA
    Former Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    Pros

    Good working level people who try to get . The old cliche: nice people.

    Cons

    Strategically inept management, no concept of the Internet . Do you believe they are still doing surveys by mail. And worse yet, they are surveys.

    Advice to ManagementAdvice

    Do what Steve Jobs did: obsolete your biggest products and jump to the next level. You can't defend what you have, you must build what the market wants tomorrow . Dump the lawyer, be a marketer. Buy Insight Express to get into the online space. Other wise, bail out, sell while you have a brand, hollow as it is. Innovate or die !

    Doesn't Recommend
    Disapproves of CEO
  7.  

    It's OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Manager  in  Westlake Village, Los Angeles, CA
    Current Employee - Senior Manager in Westlake Village, Los Angeles, CA

    Pros

    Brand reputation, looks good on a resume

    Cons

    Not enough communication from senior leadership

    Advice to ManagementAdvice

    Do a better job of listening to associates at all levels.

    Disapproves of CEO
  8. 1 person found this helpful  

    Very unfullfilled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Finance Manager  in  Westlake Village, Los Angeles, CA
    Current Employee - Finance Manager in Westlake Village, Los Angeles, CA

    Pros

    Location; people; surrounding roses on property.

    Cons

    Management, Company ethics; upper management skills, educated personnel lacking

    Advice to ManagementAdvice

    Listen to employees

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Excellent place to work, and certainly as great place to be from as a market researcher.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Westlake Village, Los Angeles, CA
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    Pros

    Interesting clients, client contact, integrity of the research

    Cons

    we have come through a difficult economic period where clients were cutting back on their research budgets, so the company also suffered cutbacks

    Advice to ManagementAdvice

    Keep the message simple

    Recommends
    Approves of CEO
  10.  

    Great company, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Manager  in  Westlake Village, Los Angeles, CA
    Former Employee - Senior Manager in Westlake Village, Los Angeles, CA

    Pros

    Superb brand exceptional managers, great working environment.

    Cons

    Too many meetings and too much paperwork.

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Management Wearing Us All Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Director  in  Westlake Village, Los Angeles, CA
    Current Employee - Senior Director in Westlake Village, Los Angeles, CA

    Pros

    McGraw-Hill, the parent company provides pretty good benefits. McGraw-Hill has also reigned in some of the stupider ideas put forth by JDPA management, so they are a positive influence. The company is well known, and well respected, outside the world of market research.

    Cons

    Constant "change" and upheaval. "Re-structurings" occur frequently - at least avery two years. The internal support depts. actually rule the roost, and the research and client-facing people are definitely second-class citizens, and the first to be thrown overboard. Sr. management lacks direction and is unable to articulate a coherent strategy to employees.

    Advice to ManagementAdvice

    Let the client-facing people steer the boat. Make decisions on what vendor and resources are used that provide the best value for clients, not just to make work for some internal department. Give up on trying to "author" software and create "tools". The best programmers work at Google, not here. We can get what we need cheaper, better and faster from outside vendors, rather than internal support departments.

    Doesn't Recommend
    Disapproves of CEO

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