J. Jill Group Reviews

Updated August 25, 2014
Updated August 25, 2014
85 Reviews

3.2
85 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Paula Bennett
40 Ratings

Review Highlights

Pros
  • JJill provides a work-life balance of schedules and of community service (in 7 reviews)

  • Positive work environment, great co-workers, nice discount (in 4 reviews)


Cons
  • Upper management rules by fear and intimidation and basically uses tactics to berate and demoralize (in 5 reviews)

  • Unfair treatment, lack of support, lack of team building of managers by district and regional leaders causing high turnover (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not enough respect, but nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Jill Group

    Pros

    good benefits, comfortable dress code, covered parking garage, NICE coworkers, fashion atmosphere, good people, good HRIS system, good work/life balance in some departments

    Cons

    disrespect by management, a little micro managing, no telecommuting, no flexible hours, VP's and directors expected to work 24/7, work/life balance not consistent across departments, room to move up in some departments

    Advice to ManagementAdvice

    Keep on doing what you are doing, the new lines look great, suggest trying flexible hours and telecomuting, get into the 21st century

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A great. place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Associate  in  Fairfax, VA
    Current Employee - Seasonal Associate in Fairfax, VA

    I have been working at J. Jill Group part-time for less than a year

    Pros

    The best reason to work at J. Jill's is the associates and managers. They are people
    persons, who mean business. The store manager is pro active, fair, friendly and compassionate.

    Cons

    The challenges in a store can be hectic especially in scheduling hours for holidays. Genny manages with three assistant store managers.

    Advice to ManagementAdvice

    My advise to upper management is diversity and creativity in clothing and associates. The store is well balanced with both.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A company presenting excellent one to one customer service personally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Ridgeland, MS
    Former Employee - Store Manager in Ridgeland, MS

    I worked at J. Jill Group full-time for more than 3 years

    Pros

    The leadership at JJill takes complete team work. Team work from the greeting to cleaning up a dressing room. JJill provides a work-life balance of schedules and of community service. Personal growth is provided by district manager role play seminars for all associates to reach full potential in personal confidence and personal company sales growth.

    Cons

    JJill needs extra personal confidence training seminars in the category of accessorizing and one to one verbal communication skills for all associates. Unit contests in accessorizing would add incentive to reward with extra time-off gifts.

    Advice to ManagementAdvice

    A JJill company trainer for social communication skills would be a great asset. Community involvement would help increase sales such as fashion shows. Extra accessories are needed with this company to increase UPT's.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    A great place to get started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Quincy, MA
    Former Employee - Anonymous Employee in Quincy, MA

    I worked at J. Jill Group full-time for more than 3 years

    Pros

    Convenient location for those who live on the south shore. Great employee discount and a benefits package that puts most others to shame. Views of Boston/Quincy from the upper floors, beautiful office space and campus. Great people who are passionate about what they do. They are making an honest effort to move the company to the next level and break $1B in sales, thanks to very loyal customers.

    Cons

    Upper level management is trying to find the brand's identity but are tripping over their own feet in the process. And talent retention is a serious problem. There have been several new hires in many departments, but few of those are to fill newly created positions. Very talented people get hired, and quickly realize they're just another cog in the machine and move on. Executives have a very short shelf life and are constantly "stepping down." Although the office hours are 8:30 to 5:30, it is frowned upon if you leave for the day at 5:30. And on any given weekend, you will find several people in the office with countless others working from home. If you're looking for a "9-5" this isn't the company for you.

    Advice to ManagementAdvice

    One of their 3 main goals (besides making a profit) is to "Make J. Jill a great place to work." But we have yet to see anything come out of that catch phrase (which has become a punchline). Also, work to keep good talent. Too many people are promised the world and fall for the bait-and-switch. A little appreciation goes a long way. When the president tells the office at the holiday party that they've had the best quarter in their entire history, consider sharing some of those profits with the people that helped get you there, not just the EVPs. Especially when these are the people who are giving up their evenings with family, weekends and the occasional holiday to work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Selector

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Jill Group

    Pros

    The job entails a lot of walking and constant movement. When I was working here you could earn a pace bonus, so working harder paid out. A job that is great for young and able bodied people.

    Cons

    Almost all the selectors I worked with had injuries after a few months of work. I had to switch departments after a year, due to on the job injury and the physical demands of the job.

    Advice to ManagementAdvice

    More stretching and physical wellness education may reduce injury.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at J. Jill Group full-time for more than a year

    Pros

    Loyal customers, staff who have a passion for the brand, great district managers, knowledgable management.

    Cons

    No cons to speak of for this company

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Former Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Columbia, MD
    Former Employee - Store Manager in Columbia, MD

    I worked at J. Jill Group full-time for less than a year

    Pros

    Great company to move up with. Learning environment, great pay and benefits.

    Cons

    Hiring process for Managers takes too long.

    Advice to ManagementAdvice

    Remove the emotions... it's a business get back to Paula's Vision.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    I am so happy to no longer be there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Jill Group full-time

    Pros

    Middle management is good and trying their best to please upper management to the point of distraction.

    Cons

    Upper management rules by fear and intimidation and basically uses tactics to berate and demoralize. Such an unfriendly and competitive environment.

    Advice to ManagementAdvice

    Upper management needs to get out of the day-to-day activities and stop micromanaging. Let your middle managers do their jobs - you may discover they actually do know what they are doing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Fun place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  Oak Brook Mall Branch, IL
    Former Employee - Team Member in Oak Brook Mall Branch, IL

    I worked at J. Jill Group part-time for more than 3 years

    Pros

    Great discount, fun crew, pay was not bad for part time retail.

    Cons

    At the time I left, you needed to be available at least three days a week. This is not possible when you are working a full time job.

    Advice to ManagementAdvice

    Be realistic with your time demands

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    The games they play.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at J. Jill Group full-time for more than 5 years

    Pros

    The vision of the company.

    Cons

    Unfair treatment, lack of support, lack of team building of managers by district and regional leaders causing high turnover.

    Advice to ManagementAdvice

    CEO needs awareness of her people actually dedicated to making J Jill what it is and can be. A 6 month to yearly review of district managers and regional managers and how they feel the company is handling vital points would be important to the company and it's future. This review would need to be anonymous without repercussion.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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