JCP Salon & Spa

www.jcpenney.net

JCP Salon & Spa Reviews

Updated January 19, 2015
Updated January 19, 2015
23 Reviews
3.3
23 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ron Johnson
3 Ratings

Employee Reviews

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  1.  

    salon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Master Stylist in Frederick, MD
    Current Employee - Master Stylist in Frederick, MD

    I have been working at JCP Salon & Spa part-time (more than 10 years)

    Pros

    love working for this company get to work hours that work for me my boss is flexible and always willing to work w/me great co-workers

    Cons

    we need to bring back retail commission and full time receptionist we have a busy salon and there is no one to answer phones and sell retail so we are losing clients daily have see a 20 % drop because of it. It is very un- professional that we ring up our clients and have to ask for a tip!!

    Advice to ManagementAdvice

    need receptionist and small bags for retail

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Just here for the ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Designer in Schaumburg, IL
    Current Employee - Salon Designer in Schaumburg, IL

    I have been working at JCP Salon & Spa full-time (less than a year)

    Pros

    Great coworkers and diverse clientele

    Cons

    commission anywhere sucks but JCP does have a better deal. If you can hang on for a year your clientele will grow just need patience. Or maybe a second job

    Advice to ManagementAdvice

    be consistent

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Master Hair Stylist for over (20yrs)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Master Hair Stylist in Fayetteville, NC
    Former Employee - Master Hair Stylist in Fayetteville, NC

    I worked at JCP Salon & Spa full-time (more than 10 years)

    Pros

    Great team to work with

    Cons

    I really enjoyed my time there,co-worker were great,shift leader is good to work with

    Advice to ManagementAdvice

    I think if they,change the pay rate back to salary,instead of commission,or lower the service prices to attract a larger cliente,for the small town we are in,but over all its ok

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    When you need to start somewhere...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JCP Salon & Spa part-time (more than 3 years)

    Pros

    The store discounts were a nice perk. Also having the ability to earn at least an hourly wage while building your clientele was helpful.

    Cons

    Working at the Arden Mall locations, the salon was on the 3rd floor tucked into a corner and was hard to find. Lots of new clients communicated surprise that the store even had a salon as the advertising was lacking.

    Advice to ManagementAdvice

    More advertising will help sales and service dollars come in which in turn, helps salon employees earn more money. Spending $$ on advertising is a Win - Win!

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    It's just okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Designer in Newport News, VA
    Current Employee - Salon Designer in Newport News, VA

    I have been working at JCP Salon & Spa part-time (less than a year)

    Pros

    Staff tends to be a bit older, so there's less drama than there tends to be in privately owned salons.

    Cons

    There are not enough walk-ins and it's nearly IMPOSSIBLE to make more than 42% commission if you are only working part-time.

    Advice to ManagementAdvice

    Pay stylists commission on product sales!!!

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Love Team Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Stylist in Hiram, GA
    Current Employee - Senior Stylist in Hiram, GA

    I have been working at JCP Salon & Spa full-time (more than 3 years)

    Pros

    Everyone in the Hiram, Ga. location is wonderful. Every department has love for each other and respect too. I always dreamed of working for a company that gives praise to their employees. They care for us and your growth in the company.

    Cons

    The new changes are difficult but showing us what the vision is going to be like in the next couple of months is well worth it.

    Advice to ManagementAdvice

    To all store managers give thanks to your employees at all times. We like that.

    Recommends
    Positive Outlook
  8.  

    Stylist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JCP Salon & Spa full-time (more than 5 years)

    Pros

    Benefits, walk-in clients, great place to start for new stylists. Insurance, 401k , paid time off, backbar all provided.

    Cons

    The career path is limited. Insurance is available, but not good quality. Color bar is poorly stocked, a serious downfall when clients are waiting for color service. Salon is not strongly supported by the company. Salon is stark, white, unappealing, outdated. Stations are crammed in, very little room and no windows.

    Recommends
    Neutral Outlook
  9.  

    master stylest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Master Stylist
    Current Employee - Master Stylist

    I have been working at JCP Salon & Spa part-time (more than 5 years)

    Pros

    good working team. love the co-workers. Great employe discounts.

    Cons

    hate the management. Constant changes from corp. makes for disrespect. The new pay scale sucks. At least when you got commision, you knew it was your doing. Now you get you check and get mad at the men up the ladder. the way they change things constantly makes us belive that they have no clue what they are doing. there is no common sence in this company.

    Doesn't Recommend
    Negative Outlook
  10.  

    Good company, poor upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salon Leader
    Former Employee - Salon Leader

    I worked at JCP Salon & Spa full-time (more than 10 years)

    Pros

    Great benefits - if you can get them, friendly co-workers, great training opportunities but also too much required training that is not relevant to the job.

    Cons

    Store management is stuck in the old ways of doing things and not open to change. Definite lack of team work (at least in the last store I worked in).

    Advice to ManagementAdvice

    Show some appreciation for employees by giving rather than taking. Be open to diversity.

    Doesn't Recommend
    Negative Outlook
  11.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in Orange Park, FL
    Former Employee - Coordinator in Orange Park, FL

    I worked at JCP Salon & Spa part-time

    Pros

    You can get your hair done virtually free (just make sure and tip your stylist)
    Benefits are great
    Diverse Coworkers

    Cons

    Not really very many if any.

    Advice to ManagementAdvice

    Keep your employees happy!

    Recommends
    Neutral Outlook

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