JCP Salon & Spa

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JCP Salon & Spa Reviews

Updated June 15, 2014
Updated June 15, 2014
21 Reviews

3.4
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ron Johnson
2 Ratings

Employee Reviews

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  1.  

    salon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Master Stylist  in  Frederick, MD
    Current Employee - Master Stylist in Frederick, MD

    Pros

    love working for this company get to work hours that work for me my boss is flexible and always willing to work w/me great co-workers

    Cons

    we need to bring back retail commission and full time receptionist we have a busy salon and there is no one to answer phones and sell retail so we are losing clients daily have see a 20 % drop because of it. It is very un- professional that we ring up our clients and have to ask for a tip!!

    Advice to ManagementAdvice

    need receptionist and small bags for retail

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    When you need to start somewhere...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The store discounts were a nice perk. Also having the ability to earn at least an hourly wage while building your clientele was helpful.

    Cons

    Working at the Arden Mall locations, the salon was on the 3rd floor tucked into a corner and was hard to find. Lots of new clients communicated surprise that the store even had a salon as the advertising was lacking.

    Advice to ManagementAdvice

    More advertising will help sales and service dollars come in which in turn, helps salon employees earn more money. Spending $$ on advertising is a Win - Win!

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    It's just okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Designer  in  Newport News, VA
    Current Employee - Salon Designer in Newport News, VA

    Pros

    Staff tends to be a bit older, so there's less drama than there tends to be in privately owned salons.

    Cons

    There are not enough walk-ins and it's nearly IMPOSSIBLE to make more than 42% commission if you are only working part-time.

    Advice to ManagementAdvice

    Pay stylists commission on product sales!!!

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Love Team Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Stylist  in  Hiram, GA
    Current Employee - Senior Stylist in Hiram, GA

    Pros

    Everyone in the Hiram, Ga. location is wonderful. Every department has love for each other and respect too. I always dreamed of working for a company that gives praise to their employees. They care for us and your growth in the company.

    Cons

    The new changes are difficult but showing us what the vision is going to be like in the next couple of months is well worth it.

    Advice to ManagementAdvice

    To all store managers give thanks to your employees at all times. We like that.

    Recommends
    Positive Outlook
  6.  

    Stylist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Benefits, walk-in clients, great place to start for new stylists. Insurance, 401k , paid time off, backbar all provided.

    Cons

    The career path is limited. Insurance is available, but not good quality. Color bar is poorly stocked, a serious downfall when clients are waiting for color service. Salon is not strongly supported by the company. Salon is stark, white, unappealing, outdated. Stations are crammed in, very little room and no windows.

    Recommends
    Neutral Outlook
  7.  

    master stylest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Master Stylist
    Current Employee - Master Stylist

    Pros

    good working team. love the co-workers. Great employe discounts.

    Cons

    hate the management. Constant changes from corp. makes for disrespect. The new pay scale sucks. At least when you got commision, you knew it was your doing. Now you get you check and get mad at the men up the ladder. the way they change things constantly makes us belive that they have no clue what they are doing. there is no common sence in this company.

    Doesn't Recommend
    Negative Outlook
  8.  

    Good company, poor upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salon Leader
    Former Employee - Salon Leader

    Pros

    Great benefits - if you can get them, friendly co-workers, great training opportunities but also too much required training that is not relevant to the job.

    Cons

    Store management is stuck in the old ways of doing things and not open to change. Definite lack of team work (at least in the last store I worked in).

    Advice to ManagementAdvice

    Show some appreciation for employees by giving rather than taking. Be open to diversity.

    Doesn't Recommend
    Negative Outlook
  9.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator  in  Orange Park, FL
    Former Employee - Coordinator in Orange Park, FL

    Pros

    You can get your hair done virtually free (just make sure and tip your stylist)
    Benefits are great
    Diverse Coworkers

    Cons

    Not really very many if any.

    Advice to ManagementAdvice

    Keep your employees happy!

    Recommends
    Neutral Outlook
  10. 1 person found this helpful  

    You Couldn't Find a better stomping ground or retire in a better place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist  in  Daytona Beach, FL
    Current Employee - Hair Stylist in Daytona Beach, FL

    Pros

    Excellent Career choice anyone who is just starting out in the industry. The environment alone gives you access to countless mentors with different techniques and theories. Free Salon training is offered from the company and its retail vendors. Appointment setting, rebooking, and cashing out your customer is all taken care of for you which is a BIG PLUS. You also learn retail and get to work with several product lines,get a chance to develop client relationships, and have opportunity for promotion.
    Also excellent for anyone wanting to settle down and hand over the reigns of responsibility of an established business. It offers excellent benefits like medical,dental and eye insurance. Paid vacation and sick days, 401k , stock options and of course store discount. :)

    Cons

    If you are someone coming from a booth rental experience it ay be hard for you to adjust to commission based pay. But if not having to purchase supplies, book and track clients, budget, obtain and renew business licenses, get your own insurance and file your own taxes each year is worth it to you. You will get over it and see its a great long run decision-maybe :)

    Advice to ManagementAdvice

    Don't throw away coupons for the salon. A one time customer that you didnt have before thats brought in by a coupon is just as good as or better than waiting on a customer to crack and become long term...- :) Great Job and thanks for my start!

    Recommends
    Neutral Outlook
  11.  

    One of the best salons to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Master Stylist  in  Omaha, NE
    Current Employee - Master Stylist in Omaha, NE

    Pros

    The atmosphere is great. Co-workers are helpful and there's paid technical training.

    Cons

    The pay is now hourly, no longer commission based which means no matter how many appointments you may have or the amount of revenue you generate for each pay period your pay doesn't change.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook

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