JD Byrider

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JD Byrider Reviews

Updated February 26, 2015
Updated February 26, 2015
27 Reviews
2.6
27 Reviews
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Employee Reviews

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  1.  

    Sell and make money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at JD Byrider (more than 3 years)

    Pros

    If you can sell you can make money
    Good benefits

    Cons

    Management keot chaging things thinking that would fix the company instead of just going back to the old way of doing things.

    Advice to ManagementAdvice

    Pay more and don't high from outside the company

    Recommends
    Neutral Outlook
  2.  

    Keep your strongest resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager in Columbus, OH
    Former Employee - Service Manager in Columbus, OH

    I worked at JD Byrider full-time (more than 3 years)

    Pros

    Good benefits, Flexibility, Great concept

    Cons

    Poor corporate direction, lack of transparency, too many changes that are implemented and then reversed. Does not value employee pool that it has and is often looking outside the box for upper management that has little to no related experience in the industry. Lax training and follow through.

    Advice to ManagementAdvice

    Value your resources and work with the stronger players to uphold JDB standards and customer service. Provide clear direction and transparency.

    Doesn't Recommend
    Negative Outlook
  3.  

    Avoid IT Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Technician in Carmel, IN
    Former Employee - Help Desk Technician in Carmel, IN

    I worked at JD Byrider full-time (more than a year)

    Pros

    Company will pay for tier 1 training/certifications. Offers reasonable vacation time.

    Cons

    Help Desk role is a dead end. One Help Desk employee has worked in the tier 1 role for over 13 years, with no advancement. There is NO teamwork between the 40+ IT roles within the company. Help Desk role is a glorified customer service position, for JD Byrider's in-house software. Weekly on-call rotation requires you to remotely support in-house software throughout the night and weekends.

    Advice to ManagementAdvice

    Other departments outside of IT go on expensive outings, while IT throws a pitch-in once a year? No career path within tier 1 IT positions, no one has been promoted from tier 1 in several years. Outside of IT there is rapid advancement opportunities, why not promote within? Your proprietary software is complex, so why wouldn't you want senior IT personnel with in-house experience?

    Doesn't Recommend
    Negative Outlook
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  5.  

    Work environment is great. Awesome people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JD Byrider

    Pros

    Great people to work with.

    Cons

    Growth potential seems to be limited in certain departments.

    Recommends
    Positive Outlook
  6.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at JD Byrider full-time (more than a year)

    Pros

    Diversified duties and ability to build relationship with customers

    Cons

    Upper management cares more about bottom line than how they treat employees.

    Doesn't Recommend
    Negative Outlook
  7.  

    Glorified Clerk Needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Finance Manager in Colorado Springs, CO
    Former Employee - Branch Finance Manager in Colorado Springs, CO

    I worked at JD Byrider

    Pros

    Company bought lunch on Saturdays

    Cons

    Recruited out of a career in mortgage lending under the premise of the position being a stepping stone to General Manager and their having had "success with real estate and mortgage professionals" , I was suddenly terminated with no notice, write-ups, nada after just a few months of employment, stating I wasn't meeting sales quotas, even though sales was not my responsibility and I was told as much by the company president after he found activity on my assigned computer which was authorized by my General Manager on my day off. Sales was also not mentioned in the job description provided prior to hiring. I was however exceeding expectations insofar as my actual duties involving the submission of complete files in a timely manner was concerned. Immense pressure to sell scarce inventory (we couldn't get a four wheel drive vehicle, in Colorado, during the winter), far above blue book and at very, very high interest rates, making the bonus structure laughable. Located out of state, there is little to no upper management support and what little there was being negative reinforcement. Extreme micro-management of store personnel left little to no local discretion/oversight to properly handle the personnel issues found in an extremely high turnover, poisonous, back-biting environment that exists when where your sales people can't make money, store "managers" are glorified clerks and the employees know it. I was once scolded for inquiring as to the chain of command within a month of my employment! This may seem like sour grapes but, try it. Unless they've changed ownership/upper management (or they read this review and/or change(d) their evil ways), you'll see.

    Advice to ManagementAdvice

    Trust those you hire to manage your local stores. Offer real benefits.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Whatever you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Davenport, IA
    Current Employee - Sales Consultant in Davenport, IA

    I have been working at JD Byrider full-time (less than a year)

    Pros

    Can make great money and always learning. Owner is hands on.

    Cons

    Lots of hours if you want to make the money.

    Advice to ManagementAdvice

    More training to upper management.

    Recommends
    Positive Outlook
  9. 5 people found this helpful  

    Florida Franchise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Tampa, FL
    Former Employee - General Manager in Tampa, FL

    I worked at JD Byrider full-time (less than a year)

    Pros

    NONE TO LIST. The company has no positive aspects if you are looking to perform a job properly. If you want to sit on your tail and just do nothing then they are probably what you are looking for.

    Cons

    There are WAY to many to list. Disorganized, unprofessional, demeaning to customers, LOW pay for the duties you are expected to perform, NO LIFE OR FAMILY TIME, If you are considering management, you are saddled by ownership to allow the sales reps do whatever they want to do. If you try to bring structure and hold them accountable for their actions and performance, that just wont do. The managers DO NOT run the operations. If you are driven as I am to make a difference and help make a bad situation better lol don't bother.

    Advice to ManagementAdvice

    Stop allowing lowlife sales associates to control your business. If you hire a quality Manager that is excited to help build a team and grow the business, don't get rid of them for a cancerous sales associate that is only in it for themselves and what little money they can steal by doing only what is needed to keep their job. Use some good judgement in determining who is an asset and who is a liability.

    Doesn't Recommend
    Negative Outlook
  10. 3 people found this helpful  

    Beware...Everything that sounds good isn't always great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Consultant Assistant
    Former Employee - Program Consultant Assistant

    I worked at JD Byrider full-time (less than a year)

    Pros

    Decent salary and commission structure. Clean work environment and decent hours compared to most car companies. Great training. Nice desk space and computer. Opportunity to help people sometimes. Friendly staff. Off on Sunday.

    Cons

    Management is unorganized and unprofessional at times. Too much playing around and not enough work. Management expects you to work on your off day and disregards company policies at times. This company feels that just because a person doesn't have a lot of money or good credit that they should just take what they can get for transportation. They treat the customer as if they are doing them a favor by giving them an over priced vehicle with an outrageous interest rate. This company says they sell a program, yet the program only benefits the company. The budget process is very subjective instead of objective. I received several complaints from customers about management's attitude and lack of empathy. Nepotism seems to be at play here. Management also wants people with degrees, but not everyone in the management team has a degree...

    Advice to ManagementAdvice

    Think before you speak and act. Do not be so judgmental of your customer's and be more objective. Show empathy and create more of a work/life balance. Hire an HR Professional for organizational management and behavior to create a company culture that boosts moral and productivity.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    I have gained a lot of knowledge within my position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at JD Byrider full-time (more than a year)

    Pros

    The staff, customers, and work environment

    Cons

    Maintaining monthly goals and sales

    Advice to ManagementAdvice

    Continue to be supportive

    Recommends
    Positive Outlook

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