JEA Reviews

Updated September 20, 2014
Updated September 20, 2014
26 Reviews
3.2
26 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Paul McElroy
6 Ratings

Employee Reviews

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  1.  

    One of the better employers in Jacksonville. Opportunity for excellent training and advancement.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JEA full-time for more than 10 years

    Pros

    Excellent benefits. Training opportunities and tuition reimbursement. Good opportunities for advancement in many of the departments.

    Cons

    This is a government agency, so many decisions are based on political considerations. Salary freezes are common, and changes in visions and targets are frequent. Most of the people in this company who are happy are the ones in the core businesses (delivering water, wastewater, and electric services). Those who work in customer service can be very frustrated because the messages from management are often unreasonable and impractical.

    Recommends
  2.  

    Community Growth and Individual Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Consultant Call Center  in  Jacksonville, FL
    Former Employee - Customer Care Consultant Call Center in Jacksonville, FL

    I worked at JEA full-time for less than a year

    Pros

    I think the best "inticement" JEA exhibits is the potential to lead as well as grow as a team member and Progressively advance in the company.

    Cons

    A very competitive and somewhat limited work environment. You must be self-motivated and ambitious to succeed.

    Advice to ManagementAdvice

    Teach your employees by example and demonstrate confidence through your own successes.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    I wish I had never taken this job to begin with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Environmental Scientist Senior  in  Jacksonville, FL
    Current Employee - Environmental Scientist Senior in Jacksonville, FL

    I have been working at JEA full-time for more than 10 years

    Pros

    The benefits are wonderful with lots of time off earned from the begining.

    Cons

    They prefer hiring from outside the company rather than promote from inside. Certain managment thrive on harasssing and belittling staff. Upper management turns a blind eye to some directors behavior. Pay raises are never more thatn 3%.

    Advice to ManagementAdvice

    Stop letting management bully workers. You would have more productivity and a happier work place if you worked with us instead of trying to beat us down.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    It depends upon your emotional maturity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Jacksonville, FL
    Current Employee - Manager in Jacksonville, FL

    I have been working at JEA full-time for more than 8 years

    Pros

    The benefits, and the longevity

    Cons

    Lack of career movement, if you are appointed (Manager position or above) there are no raises. I have gone over 6 years without a pay increase.

    Advice to ManagementAdvice

    Allow employees to move around, whether it's laterally or not. Hire within for open positions within the organization.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Loosing touch with the importance employee "perception", and very quick to put blame on someone else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Foreman  in  Jacksonville, FL
    Current Employee - Foreman in Jacksonville, FL

    I have been working at JEA full-time for more than 10 years

    Pros

    SECURE company to work for with a good pension. Great leave policy. Lots of good workers that want to work.

    Cons

    To much focus on protecting the company and not developing the company. To much management. Health benefits are not as good as most would think.

    Advice to ManagementAdvice

    A piece of paper doesn't make someone "qualified", have management buy into the leadership classes that you provide. Need to focus on employee moral. Protect the pension.

    Neutral Outlook
    No opinion of CEO
  7.  

    Former employee

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JEA

    Pros

    Great company to work for. Pension is amazing good benefits and leave plan . Most jobs have good work / life balance

    Cons

    Takes a long time to move up. Culture changing trying to do away with pension plan, which is one of the top reasons to work there

  8.  

    Good People, Advancement non existent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JEA full-time for more than 5 years

    Pros

    Pride of serving the community

    Cons

    Poor managers and lack of ability to upward

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    A large utility service provider with a small company mindset.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meter Specialist  in  Jacksonville, FL
    Former Employee - Meter Specialist in Jacksonville, FL

    I worked at JEA full-time for more than 8 years

    Pros

    Safety oriented, competitive pay compared to other jobs in area, union company

    Cons

    Management and Foreman roles don't always reflect their subordinate's responsibilities. For example: your foreman is in charge of you, but he/she has never done your job. Or your manager is in charge of an entire department that isn't 100% sure of how that department works or runs.

    Advice to ManagementAdvice

    There should be less of a "put out fires" mentality and more of a "prevent fires" mentality. Don't wait for something to be wrong, prevent things from being wrong in the first place.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    JEA was a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electrical Engineer  in  Jacksonville, FL
    Former Employee - Electrical Engineer in Jacksonville, FL

    I worked at JEA full-time for more than 10 years

    Pros

    We could work on many different types of projects and they listened to your suggestions. It was a great place to learn about different types of equipment and use team work to come up with solutions.

    Cons

    Lack of training for new people coming into the organization due to retiring employees. Used to go once a year for a training course but, that stopped due to cost savings.

    Advice to ManagementAdvice

    Need to hire new employees and train them before the people retiring leave. Use teams of people from different job descriptions to come up with better solutions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Fair to partly cloudy for most folks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Engineer  in  Jacksonville, FL
    Former Employee - Professional Engineer in Jacksonville, FL

    I worked at JEA full-time for more than 10 years

    Pros

    Work Life Balance is very good, as is job Security. Leave plans are very good, as is vatation days. Pretty good office arrangements, and occasional field work. JEA is allergic to allowing non-managers to train or travel (except for non-sensical in-house training in Covey stuff).

    Cons

    Slow moving. Inertia, both in terms of work and career opportunity. Training is essentially nil, as is any interaction with other Utilities, unless you are a manager.

    Advice to ManagementAdvice

    Customers first. Employees second. Company third. Dogma, doctrine and doo-goody stuff third, or maybe thirtieth.

    Recommends
    Negative Outlook
    Approves of CEO

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