JEA Reviews

Updated April 5, 2015
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2.6
35 Reviews
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Paul McElroy
10 Ratings

Employee Reviews

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  1. Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JEA

    Pros

    Able to learn about the company and chosen field of work

    Cons

    In my opinion, it was in such a short amount of time

    Advice to Management

    I really do not have any advice. My tim shared was great.

  2. Not for anyone looking for a Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ccc in Jacksonville, FL
    Former Employee - Ccc in Jacksonville, FL

    I worked at JEA full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Constant Work and Overtime allowed, some good people there but the Bad overshadowed the good in every way

    Cons

    Very Poor Management, Working Environment Horrific, In-fighting and back biting galore, If you are not "In" with certain people you're "Out", No one that's a "union rep" was happy especially to see "New Blood" even though they are making in excess of $20 per hour, they could care less about the People of the City they serve, not remotely open to new ideas no matter the possibility of said ideas assistance, double standard possibly even illegal tactics on a customer/former employee basis, this list could go on forever,..

    Advice to Management

    LEARN HOW TO MANAGE PROPERLY, your employees are not numbers, take a GOOD look at whom you have in higher up positions, and if there are complaints on the same individuals consistently in the hierarchy of your management team,...YOU MIGHT WANT TO INVESTIGATE THEM

  3. Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Student Intern in Jacksonville, FL
    Former Intern - Student Intern in Jacksonville, FL

    I worked at JEA as an intern (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Easy Work Environment, No Stress, work-life balance, easy commuting, friendly staff, good leadership, strong teamwork, company emails connect everyone daily.

    Cons

    Boring Environment, Office locations have nothing nearby, very dull spaces to work, it is exactly what you picture in a run of the mill 9-5 job, I recommend employees expect a very unexciting but very consistent work day.

    Advice to Management

    Redesign offices and create a more exciting office space

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  5. Avoid if possible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JEA full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Decent benefits, and depending on who you work with, you might get an adjusted time frame for work

    Cons

    Pay is terrible for engineers and computer techs, contract for proffesional empolyees is awful. Upper management doesn't seem to care about their employees at all.

    Advice to Management

    Start paying your engineers and computer techs the salaries that are atleast in the same ball park with the market.

  6. Started off as a great company to advance my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at JEA

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's just a place to work.

    Cons

    Upper management doesn't seem to care about their employees at all. They are removing civil service and currently in the middle of pension changes. Not honest with the employees or unions.

    Advice to Management

    Stop pretending to care about your employees with the unbeatable team initiative. It hurts our feelings when you lie about pension changes, insurance premiums, compensation surveys, and salary increases.

  7. Electrical Engineer II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JEA full-time

    No opinion of CEO
    No opinion of CEO

    Pros

    good pension plan, and training

    Cons

    office politics, politics, politics, politics,

  8. Helpful (1)

    Infrastructure is a mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Customer Care Consultant in Jacksonville, FL
    Current Contractor - Customer Care Consultant in Jacksonville, FL

    I have been working at JEA as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Maybe the pay 14.25 but it doesn't match the mess you have to go through. Pay should be higher too.

    Cons

    Temporary position where its impossible to get on full time because they are trying to downsize the permanent employees

  9. Helpful (1)

    One of the better employers in Jacksonville. Opportunity for excellent training and advancement.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JEA full-time (More than 10 years)

    Recommends
    Recommends

    Pros

    Excellent benefits. Training opportunities and tuition reimbursement. Good opportunities for advancement in many of the departments.

    Cons

    This is a government agency, so many decisions are based on political considerations. Salary freezes are common, and changes in visions and targets are frequent. Most of the people in this company who are happy are the ones in the core businesses (delivering water, wastewater, and electric services). Those who work in customer service can be very frustrated because the messages from management are often unreasonable and impractical.

  10. hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JEA full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    my co workers that is it why are you trying to make me write more about this stupid company oh another pro was clocking out time

    Cons

    favoritism and total unprofessionalism on the part of management
    treated customers like crap
    managers who didnt have a clue
    no opportunities
    very unorganized
    no competition from outside so no incentive to improve customer experience

    Advice to Management

    get a life

  11. Community Growth and Individual Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Consultant Call Center in Jacksonville, FL
    Former Employee - Customer Care Consultant Call Center in Jacksonville, FL

    I worked at JEA full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I think the best "inticement" JEA exhibits is the potential to lead as well as grow as a team member and Progressively advance in the company.

    Cons

    A very competitive and somewhat limited work environment. You must be self-motivated and ambitious to succeed.

    Advice to Management

    Teach your employees by example and demonstrate confidence through your own successes.

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