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Glassdoor is your free inside look at JPMorgan Chase reviews and ratings — including employee satisfaction and approval rating for JPMorgan Chase CEO Jamie Dimon. All 426 reviews posted anonymously by JPMorgan Chase employees.

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426 Reviews* in

CEO Approval

Company Rating

* Posted anonymously by employees (updated Nov 22, 2009)

JPMorgan Chase Chairman, President, and CEO Jamie Dimon

Jamie Dimon

Chairman, President, and CEO

71% Approve

Details

“Neutral”

3.3
41 - 50 of 426 JPMorgan Chase Reviews Sort by  

Oct 3, 2009

3.0

JPMorgan Chase Global Rates Summer Analyst in New York, NY:   (Past Employee - 2008)

Pros

Great location
Strong bank - Has laid off less than other banks
Well paid - competitive pay compared to other investment banks

Cons

Long hours
Small fish in a huge sea
JPM will do anything to save money
Must manage your own career development

Advice to Senior Management

JPM needs to care more about their employees. Many are jaded because career development is not structures and very political.


Sep 29, 2009

3.0

JPMorgan Chase Wealth Management Associate in New York, NY:   (Current Employee)

Not too bad

Pros

The reputation of the firm coupled with the competitve compensation package make it easier to take the in-fighting between co-workers

Cons

The in-fighting between lower level employees and between different groupos and segments of the business. Also, not enough personal control over decisions.

Advice to Senior Management

Stop playing favorites, particularly when it is not based on performance or any other evident criteria. It leaves something to be desired.


Sep 29, 2009

4.0

JPMorgan Chase Sales Associate in London, England (United Kingdom):   (Current Employee)

Pros

Great company culture
Fabulous people to work with - good working climate
Flat hierarchy
Almost no bureaucracy
Enjoying the recognition of clients as one of the few stable global banks during the economic crisis 2008/09
Good / quick exposure to clients possible if you show competence
Moving & development opportunities across different regions
Inspiring CEO - Jamie Dimon

Cons

From my experience I can say - financially not rewarded for the efforts and measurable benefits brought to the bank in a sales position. This is contrary to the general promise the company gives to employees before they sign-up also as per their homepage promises. It seems JP Morgan pays below the market average in comparable roles to other Financial Institutions in terms of fixed and flexible compensation.

Advice to Senior Management

Stick and implement the doctrine of JPMorgans CEO - Jamie Dimon a truly inspirational character

Cut bureaucracy should this ever be in the way of getting deals done
Provide adequate training opportunities to employees - as requested/required
Financially reward your employees to match industry average and also reflect the superior position in the market according to JPMorgans profits. It is not consistent to show how much profits are made, and how well JP Morgan performs in the market, but not to pay-up and reward the people who bring in the profits


Sep 27, 2009

4.0

JPMorgan Chase Loan Officer Assistant in Houston, TX:   (Past Employee - 2009)

Pros

Stability.
Great benefits.
Schedule flexibility
Well known successful corporation to work for.

Cons

It is a big corporation so you can't expect a 'personal' treatment, but it would still be nice if someone would listen to you.
Compensation plans are way too low for an employer this size, especially for loan officers and their assistants attending leads from banks.
Retail Mortgage has extremely outdated operations (processing and underwriting), causing lengthy delays and making customers go elsewhere, all this hurting your commission pay of course.
Management would NOT respond timely to the staffing needs, even though their hiring process is not lengthy at all.

Advice to Senior Management

Evolution is absolutely a must for a corporation this size, don't be the dinosaur of them all.


Sep 27, 2009

4.0

JPMorgan Chase Loan Officer:   (Past Employee - 2009)

Pros

Highly reputable
Great Benefits
Resume Builder
Constant training
Good Support by upper management
Constant feedback and reviews

Cons

Constant changes to policies
Ineffective communication
Compensation cutbacks
Instability due to outsourcing
Little to no Advancement
Low Employee Morale

Advice to Senior Management

Improve communication. Be honest with employees about their job stability. Reducing wages and overworking people does not work. Constant uncertainty about financial markets along with changing policies day after day causes serious morale issues, especially with the knowledge that more and more departments are being sent overseas. Answer the tough questions so employees can better prepare for an uncertain future in today's economic mess. Employees are overworked and constantly fearful of losing their jobs based on performance metrics that are beyond their personal control and due mainly to the economic mess banks put us in to begin with.


Sep 25, 2009

4.0

JPMorgan Chase Anonymous in Chicago, IL:   (Current Employee)

Pros

The bank is in a great position. Compensation is in line with competitors, and in this environment there is much more business to be had.

Cons

Not as much opportunities for growth, even for top producers. Company tends to prefer keeping you where you are as long as you are excelling, which is great for the firm but not so great for you.

Advice to Senior Management

Open up business lines between the various sectors. Reinstate our 401k match, for petes sake. Stop pushing bankers to sell nothing but credit cards.


Sep 23, 2009

4.0

JPMorgan Chase Application Architect in Columbus, OH:   (Current Employee)

Pros

While JPMorgan Chase is a very big company, and managerial approaches differ, I have found that everywhere I have worked within the bank, the work / life balance has been very good. I have been able to take vacations, sick time, and other absentee days without being made to feel bad about it. Also, having the ability to work from home when necessary is a big plus as well. Although this would not apply to all positions in the bank.

Cons

This is a very large company, and really good talent may be over looked for a while, and may take time to be recognized by upper management.

Advice to Senior Management

Keep your eyes on the future. Don't be afraid to intelligently embrace the benefits that new technology offers.


Sep 23, 2009

4.0

JPMorgan Chase Programmer Analyst in Dallas, TX:   (Past Employee - 2008)

Pros

They do provide some training, and there is a small ammount of leeway to accomplish your own projects. They provide 4 weeks of vactiaon.

Cons

The pay is very low for the industry, and they have a relentless drive for outsourcing and insourcing. Our manager said in just about every meeting, "we need to ousource more because its cheaper."

Advice to Senior Management

Your relentless drive for profit is destroying the reputation of the company. This company is the prime example of the dark side of capitalism.


Sep 23, 2009

4.0

JPMorgan Chase Anonymous in Columbus, OH:   (Current Employee)

Pros

JPMC is the leading bank, and it's pretty stable. My department is as safe as you can get at any employer.

Cons

JPMC is a very stable company, however you never know when your dept. may be the one to get cut. They are always looking for ways to send jobs to India.

Advice to Senior Management

Quit sending jobs to India! It is very difficult to understand them: it wastes time repeatedly asking them what they said, culture differences they don't understand, etc. It is very frustrating for employees to have to speak to someone from India, let alone a customer.


Sep 22, 2009

4.0

JPMorgan Chase Relationship Manager in Chicago, IL:   (Current Employee)

Pros

JPMorgan is such a large organizaton that there are many different ways you can grow within the company. Depending on the line of business you're in they may or may not encourage you to explore. I've found that the Retail Bank is much more open to this than the Commercial Bank.

Cons

Large company. Lot of reporting and process. They are pushing more and more things to call centers which tend to make problems worse.

Advice to Senior Management

The best thing they could do is spend their time and effort in finding ways to simplify processes and reduce reporting (things that they expect employees to fill out). I find that I spend more time each day on these things.

41 - 50 of 426 JPMorgan Chase Reviews
JPMorgan Chase Overview (JPM )
Web
www.jpmorganchase.com
Industries
Size
5000+ Employees, $67B+ Revenue
HQ
New York, NY
Competitors



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