JPMorgan Chase Reviews in Phoenix, AZ Area

Pros

Its a strong solid international company. It offers just about any job you might be interested in

Cons

You need to know people to move up

Advice to Senior Management

promote from within

Pros

Excellent benefits, good working environmentx

Cons

Hard to move up even when performance was best in departmentfor substanital amount of time

Advice to Senior Management

.

Pros

Some of the benefits were good.

Cons

bad managment, no management support

Advice to Senior Management

Treat people wirh respect instaed of back stabbing them and throwing them in the street after 10 yrs of hard work

Pros

Most of the customers were nice people.

Cons

You have no idea who you're accountable to.

Advice to Senior Management

Learn to respect employees. They are not slaves for your profitability.

Pros

Big company with lots of opportunity to gain knowledge for use both within and outside the company.
Jamie Dimon is one of the few bright spots in the financial industry over the last several years.

Cons

Their compensation practices during promotions; they are unfair when it comes to compensation for internal promotions. Someone coming from outside will get more money than someone getting promoted from within to the same position.

Advice to Senior Management

Reward your internal employees who are talented enough for promotions by promoting them and most importantly rewarding them for these promotions. Sometimes feel you are better off leaving the company if you are really looking for an appropriate pay raise.

Pros

Chase can or maybe a long term company to work for many different jobs within the company. Good benefits, as an assistant mgr. You get lots of time off, 4weeks of vacation, 2 personal days, floating holidays.

Cons

Once they are done with you, it's all over! If you are an exceeds employee BUT upper management doesn't like you, you are gone! They will find a reason to get rid of you! Same is if they like you....you can move up in the company so fast regardless of you experience or skills! As an assistant manager you are REQUIRED to work 6 days a week, but because you are a salary employee it doesn't matter to them! You end up working almost 50+ hours a week! They say you can leave early one day but NOT before 3! They do not VALUE the employees! You are a number to them!

Advice to Senior Management

I wish that Jamie Dimon would send some undercover employees to check on the way th branches are being ran! I think he would be ashamed! Managers and district managers that abuse their power... I have seen a manager that is SO positive that the employees enjoy coming to work for him, has a team winning attitude! Happy people give good results. Yet he keeps getting passed by for promotions because he is NOT upper managements favorite person! If the company would focus on being a positive work environment....wow Chase could take over the world! Happy people give you good results! listen to your employees, but most of all have a work life balance! Jaime Dimon LOOK into what drives results!

Pros

Brand recognition
Large supply of inbound leads
Autonomy
Most supervisors do not micromanage
Overtime is allowed most of the time
You will be left alone to do your work if you are successful

Cons

The lack of technology is astonishing. Computers and phones are extremely old, they run Internet Explorer 6, which means some web sites are not viewable. The software used to generate loans crashes amost daily (that sounds like an exaggeration but unfortunately it isn't). The loan generating software does not calculate DTI correctly, which is shocking for one of the country's largest banks.
Rates are higher than the market, sometimes embarrassingly higher.
Chase cut the comp plan by 50%, then raised rates ridiculously high and re-routed inbound calls in order to slow business down. This means mortgage consultants/loan officers will struggle to make money while this comp plan is in effect.
Extremely difficult to advance or transfer into another department.
Training/education is below average.
Way too many compliance items that could be replaced by technology.

Advice to Senior Management

Fix the computer systems and technology right away so your employees do not have to waste tons of time every day while systems are down or frozen up. It isn't rocket science for a computer program to calculate DTI correctly - why hasn't this been fixed? Fix the comp plan so that employees aren't in a position where they can't succeed with the rates and calls where you have them.

Pros

Large, brand name recognition, accessible.

Cons

Inordinate amount of rules regulations written and unwritten.

Advice to Senior Management

Better communication

Pros

Chase paid for me to get my securities and health insurance licenses. The hours are great coming from a previous retail environment.

Cons

The opportunity to earn incentive payout is decreased by an over saturation of bankers in the branches. Branches with 1 full time and 2 part time tellers will have 3-4 full time bankers. This usually makes for an environment that feels car salesman pushy for the customers.

Advice to Senior Management

Stop treating all customers like a cookie cutter customer. Each client has individual needs and using the same lines on people with some business acumen doesn't work. Building relationships with clients takes time and development. Being pushy with each client is not the best way to build relationships.

Pros

Great Pay, Professional, Benefits, Growing Company

Cons

They promise promotion but are extremely slow in putting it into motion. Would be better off putting in my two weeks and reapplying to another branch for the position. They are extremely selective when allocating tuition reimbursements. I received the highest raise in my branch with an "exceeding" in every category of the review and am a 4.0 GPA student and still was not selected to receive the reimbursement.

Advice to Senior Management

Need to work on communication between employees and managers, as well as the speed of processes within the company such as promotion or tuitioin reimbursement.