JWT Reviews

Updated October 16, 2014
Updated October 16, 2014
198 Reviews
3.2
198 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JWT Chairman and CEO Bob Jeffrey
Bob Jeffrey
98 Ratings

Review Highlights

Pros
  • Good work/life balance and generally good people (in 10 reviews)

  • There are some great people and the work is sometimes interesting (in 17 reviews)


Cons
  • Very long hours in the creative department, really overworked (in 11 reviews)

  • No work/life balance, you are expected to respond to work requests night and day (in 6 reviews)

More Highlights

Employee Reviews

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  1.  

    Was a learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Art Director in New York, NY
    Former Employee - Art Director in New York, NY

    I worked at JWT full-time (more than an year)

    Pros

    Learned alot. Had some great co workers.

    Cons

    Upper management is typical for a large corporation...

    Advice to ManagementAdvice

    Try listening.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Typical Big Agency Moving at a Snail's Pace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Freelance Producer in New York, NY
    Former Employee - Freelance Producer in New York, NY

    I worked at JWT as a contractor (less than an year)

    Pros

    There are resources (and some amount of money) to make some good work if you can get the project off the ground.

    Cons

    This agency is slow to learn, and slow to get anything done... it's like living in molasses.

    Advice to ManagementAdvice

    Hire some non-agency firecrackers to shake things up... allow for a start-up mentality.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Incredible hands-on experience for any field in advertising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Designer in New York, NY
    Former Employee - Designer in New York, NY

    I worked at JWT as an intern (less than an year)

    Pros

    Working at JWT enables you to meet the best of the best in the industry and get your hands on top notch clients. The office is amazing and is in a great, busy location. Very friendly staff

    Cons

    Very long hours in the creative department, really overworked. No balance between work and life - come in on the weekends

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Disappointed in Atlanta

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Experience Department in Atlanta, GA
    Former Employee - Experience Department in Atlanta, GA

    I worked at JWT full-time (more than an year)

    Pros

    The office is beautiful. The compensation was appropriate. There is a bar in the office where workers could gather and socialize a bit. I felt very welcomed by my team when I first started. There was some light travel to the Dallas office.

    Cons

    There were situations where managers bullied and played favorites with who they gave/didn't give work to. No compassion for employees dealing with health issues (some life-threatening). There was an instance where the manager wanted to fire an employee, but couldn't, so he said he would "make their life hell" until they quit. Generally, I felt like a pawn in a game played by management surrounded by lots of closed door conversations and whispering. This office is full of office politics and gossiping, so much so that it severely impacted my ability to focus on work and I left with meager additions to my portfolio. Be expected to respond to work requests night and day (and weekends). Also, there is the typical corporate agency image trying to be conveyed that everything is about making daring, fresh, creative work, but that was rarely the case. Sadly, the amount of remarkable, original, inspired work I saw was zero.

    Advice to ManagementAdvice

    Please replace the Experience Team management with those who place emphasis and importance on quality work and who do not approach a situation with only the perspective of what they, personally, can "get out of it". Also, having managers who don't take multiple vacations a month and who are actually present would help employees a lot.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Love every minute of it, even the parts I hated (a lot of them), and am glad I am LONG GONE!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Planner in New York, NY
    Former Employee - Account Planner in New York, NY

    I worked at JWT full-time (more than 5 years)

    Pros

    Old agency with a fantastic legacy. Incredible network. Great resources. Exciting to be part of something global and collaborate (which rarely happened and when it did it was always a crap show about who was going to get credit for the revenue).

    Cons

    The oldest, stodgiest, most incompetent management in the world whom insists agencies need to be run like it's 1972. They love TV and garbage print design. They hired a digital guy to be President of North American and he has been a failure (the guy in Asia is good). They cannot hang on to contemporary talent with the skills needed for tomorrow. All of them quit within 12 months. So they hire TV hacks from the likes of Crispin, etc... The New York office is a toxic poison pit of nitwits. I have watched them destroy Chicago (Detroit is a joke), try to ruin Atlanta, turn Inside and Action into jokes, and now they are in the process of screwing up Digitaria (the latest toy - anytime they feel inadequate, they buy another company and screw it up because they are so arrogant in their own ignorance). They simply cannot get out of their own way.

    Advice to ManagementAdvice

    Dismantle the New York office and set up smaller staffed offices near the client locations like Royal Caribbean, and Kimberly Clark, etc... It's too big, too expensive, too dysfunctional and the people running it their are too stupid. When I started that office was 1,000 people. It's like 400 now and it just isn't getting any better. Once Bob leaves, have the new guy get rid of everyone working there prior to 2000 for starters.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Partying like it's still 1999.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Supervisor in New York, NY
    Current Employee - Account Supervisor in New York, NY

    I have been working at JWT full-time (more than 3 years)

    Pros

    Strong international network. Some world-class clients. Admirable history. Cool bar hangout area. Big parties occasionally. Pay decent.

    Cons

    Old, old, old. Trapped in a mentality from thirty years ago. Some abusive management, and the ones that aren't abusive are detached. and the CEO either doesn't know (he seems pretty detached himself) or doesn't care. Lots of turnover and the people leaving are the wrong ones. The place runs mostly on fear and alcohol.

    Advice to ManagementAdvice

    If the new global CEO is reading this, I hope he plans to wipe out pretty much every member of upper management, at least in North America. He's the only reason I am sticking around for the time being.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    the more things chance, the more they stay the same

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Creative in New York, NY
    Current Employee - Creative in New York, NY

    I have been working at JWT full-time (more than 8 years)

    Pros

    Good culture, big enough to have good variety of work and people, attracts good talent. Loyal clients.

    Cons

    poor salary review frequency, can't keep good people, upper management turnover and over-promise of change.

    Advice to ManagementAdvice

    Figure out who we are, commit and make change happen.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Nice place to work but not to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JWT

    Pros

    Good work life balance, good compensation

    Cons

    Very political, don't really invest in junior talent. Very top heavy

    Neutral Outlook
    No opinion of CEO
  10.  

    NYC still weak .. after all these years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in New York, NY
    Former Employee - Senior Account Manager in New York, NY

    I worked at JWT full-time (more than 5 years)

    Pros

    Great legacy. Some good clients. global connectivity a plus.

    Cons

    unproven leadership. Turnover in mgmt has the place adrift. Doubtful new boss will stay

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    It was so so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Services Director in Albuquerque, NM
    Former Employee - Account Services Director in Albuquerque, NM

    I worked at JWT full-time (more than 3 years)

    Pros

    Great network, some valuable colleagues, great brands

    Cons

    Account management is not prepared in 360 degree marketing starting from the senior management, so there is not really someone you can learn anything from, moreover, account directors are competitive but do not prepare themselves in new tools, they expect other people do bring expertise when it is their own obligation. Some VPs were literal royal bitches and the CEO would let them misstreat employers and worse, be LAZY not bringing new business, but just micromanaging their directors

    Advice to ManagementAdvice

    Change the management to one that is less traditional and more up beat in new marketing tools

    Doesn't Recommend
    Negative Outlook

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