Jack Henry Reviews

Pros

Great ethics. Good management. Fairness and openness. Employees are treated with respect. At least in my experience, there is above average consideration of work/life balance.

Cons

At least in Monett, the salary scale is somewhat disappointing but that is understandable given the location. It is at least comparable for the area.

Advice to Senior Management

Keep doing what you are currently doing.

Pros

JHA understands that their employees are their most important asset and works hard to help their employees provide the best customer service in the industry.

Cons

Many divisions and departments that need to work together, and sometimes the left and right hands do not know what is happening.

Advice to Senior Management

Pay attention to those internal surveys that you ask your employees to complete regarding their managers and follow up on them where possible.

Pros

Benefits - Great Insurance, 401K matching
Holidays and Vacation Time

Cons

Corporate management is a joke. If you like being treated like a child and constantly lied to then this is the place to work. Beware, corporate management at this company is part of a "good ole boy" network, meaning if something goes wrong at that level, it is swept under the rug even if it is public knowledge.

Don't expect cost of living pay increases, management will tell you they are coming and most likely will deduct you pay because the company wants to acquire another technology firm, so they have to cut cost somewhere..... your pocket.

No budget for career growth, training, etc.... They expect you to learn this on your own. The will compensate you for training, but only after you have to shell out the money yourself, which is very expensive, and has to be approved by management.

Advice to Senior Management

You need to look at some of your corporate managers and question the decisions these people have made... You know the ones who like to blow smoke. Don't allow these people to hire from outside of the company for department manager positions, when there are people already in place perfectly capable of doing the job with very little to no training needed. Employee's should not be expected to train their bosses, especially for a fraction of the pay compared to the outsiders being hired.

Pros

Everyone starts with three weeks vacation. HR says that you can perform any job from any office or work remotely if you aren't near an office.

Cons

The company has been growing through acquisitions, and the offices in Missouri have a very different culture than the others. Most people who visit the Missouri offices return home talking about how glad they are that they don't have to work in Missouri. Many managers have the attitude of "not my job," and attempt to bounce work out of their department. The lack of ownership results in long delays for both customer service and internal projects.

Advice to Senior Management

Take care of your good employees, and eliminate the slackers. Hint: anyone who is a senior manager of only two or three people can probably be eliminated. Laziness directly affects the company's bottom line. Also, reconsider the long-term effect of the dividend. That money could be reinvested internally where many groups are operating on shoestring budgets. The income funds who hold the stock are simply milking it for the dividend. Is the reduction in volatility worth the delay in bringing new products to market and having the capacity to support a larger client base?

Pros

Stability - very reluctant to lay people off, even when they should

Cons

Not much investment in your professional development
Sluggish, beyond industry trends, can be bureaucratic

Pros

Care for the customer, care for the shareholder and care for the employee

Cons

Not enough hours in the day to enjoy the work environment

Advice to Senior Management

Keep up the great work

Pros

Casual environment. Manager does not micromanage. Many people here have been here for a long time - shows there is room for growth.

Cons

Reviews are only done annually. Hard to negotiate salary. Field is very specific.

Pros

Great benefits, great pay, great flexibility, and everyone is very professional.

Cons

Inexperience of management
Lack of advancement
Lack of technical challenge
Conflict in corporate finances and company policy

Advice to Senior Management

Don't hire managers based on their experience only, and don't keep managers when it's obvious they don't know how to do their job. Also keeping employees that have no idea how to do a job just because they have years at the company is a flawed plan that puts more work onto the other team members.

Pros

Flexible work arrangements if you can do your job.
Gives you as much responsibility as you want which gives you worth in the company.
Management wants to hear your ideas, dreams, and goals.
Innovative.
Benefit package is awesome.
PTO is earned and you are able to use it.
Loyalty. JHA stands behinds the associates.
Laid back.
 Do the right thing, do whatever it takes, have fun philosophy is a great thing to live by.

Cons

Time requirement for advancement.
Pay raises could be given on merit more.
Acknowledge self-improvement in associates through education and / or other formal training.

Advice to Senior Management

Keep up the good work. Keep appreciating the employees and the customers by doing what you do day in and day out. Recognize the players on your team and give them the chance to shine if they have the desire.

Pros

Senior Management understands both business and the people that make it move.

Cons

The job can demand long hours, but as is such in all IT roles.