Jack Henry & Associates Reviews

Updated July 23, 2015
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198 Employee Reviews

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  1. Programmer Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy, great to learn from

    Cons

    Lower Pay, Proprietary Language, Company doesn't' seem to want to stay with the times


  2. Analysts

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack Henry & Associates

    Pros

    Good environment good opportunities flexible schedule

    Cons

    Don't have any there's nothing that comes to mind


  3. Awesome Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jack Henry & Associates

    Approves of CEO
    Approves of CEO

    Pros

    JHA is committed to the development of their staff and has a great customer service focus. Family friendly and easy to work for.

    Cons

    Headquarters is remotely located but offices are all over the US.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Profitstars Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE

    I worked at Jack Henry & Associates full-time (More than 10 years)

    Approves of CEO
    Approves of CEO

    Pros

    - Good Benefits - Flexible work schedule (telecommuting option for some positions) - Great co-workers

    Cons

    - Profitstars company is very silo'd - departments don't work well with one another - Management is out of touch with what is really going on with front-line employees & not eager to help resolve issues - No company cohesiveness anymore - they used to hold quarterly office meetings so the whole company knew what was going on with other departments, rarely do they hold an annual meeting anymore - Upper management only cares about budget - stretches the staff thin and makes them take on extra workload - Moral is very LOW compared to years ago - Product is outdated and very 'archaic' compared to competitors - they are currently going through a multi-year project to update it, but they can rarely hit deadlines - Releases that are put out to clients are late & 'buggy' with lots of issues - Huge culture shift at Profitstar compared to when they were privately-owned versus owned by Jack Henry - Lack of emphasis on client retention - customers do not come first anymore in the Support area

    Advice to Management

    - Management in the Omaha office needs to be shaken up. They are out of touch and out of reality with the real issues that are going on in the office. Either they don't care to get involved and fix the issues, or they are completely oblivious to them. Upper management in JHA needs to step-in and take a look at the deeper issues within the Omaha office.


  6. Great Company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Analyst in Springfield, MO
    Current Employee - Applications Analyst in Springfield, MO

    I have been working at Jack Henry & Associates (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Jack Henry offers great benefits annual reviews and raises. If you don't like your current salary or position you see regular opportunities for promotion. Our CEO and Executives regularly visit campuses and update us in employee meetings which is a great motivator. Most all of the upper management have worked there way up from the ground floor of the company. It just shows if you do the right thing it's rewarding for all.

    Cons

    I can not currently think of anything.


  7. good place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO

    I have been working at Jack Henry & Associates full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Jack Henry is a family friendly company providing great benefits and flexible work schedules in addition to opportunities to work from home.

    Cons

    Application process is slow and starting wages tend to be low balled making it difficult over time to achieve competitive wages.

    Advice to Management

    Jack Henry is consistently improving its opportunities for employees. Keep up the great work in hiring staff and keeping current employees salaries above par.


  8. Good job, but company has efficiency issues.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Jack Henry & Associates (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay, benefits; these are all good. Good atmosphere and everyone gets along and works together.

    Cons

    There simply aren't enough people to meet the demands of clients. In house software development is problematic due to the scattered nature of a small group of programmers. System problems can take a long time to fix as a result. When problems arise, there just isn't enough people to handle all the incoming requests. Executive management appears to disregard ideas that would improve all of this, software included, and they seem to be stuck on sticking to old standards for application deployment and usability. These problems affect not only the company's customers, but their support groups as well who bear the burden of these issues from both sides (customer and employer).

    Advice to Management

    Need more people to handle the tasks and more forward thinking development processes. Some issues are very elementary and reflect badly to the end user in comparison to other options available at our current technological standpoint in 2015.


  9. Programmer Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Freistatt, MO
    Current Employee - Programmer Analyst in Freistatt, MO

    I have been working at Jack Henry & Associates (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Benefits, Team Work ethic, Flexibility, Longevity, and PTO.

    Cons

    Long hours when travelling, sometimes work with unpleasant customers.


  10. Good Employeer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WebSite Builder in San Diego, CA
    Current Employee - WebSite Builder in San Diego, CA

    I have been working at Jack Henry & Associates part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits and good culture

    Cons

    Salary is low to average


  11. Instructional Design Specialist

    Current Employee - Instructional Design Specialist in Joplin, MO
    Current Employee - Instructional Design Specialist in Joplin, MO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company culture. Very good place to work.

    Cons

    Not on par with salaries in other parts of the country.



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