Jack in the Box
2.8 of 5 170 reviews
www.jackinthebox.com San Diego, CA 5000+ Employees

Jack in the Box Reviews

Updated Apr 8, 2014
All Employees Current Employees Only

2.8 170 reviews

                             

50% Approve of the CEO

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Leonard A. Comma

(6 ratings)

39% of employees recommend this company to a friend
170 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Also it is usually a fairly fast paced dynamic environment and can be a decent place for more high energy people to work"
    in 8 reviews
  • "Environment,facility, fast to learn as a first job n great people to work with"
    in 7 reviews
Cons:
  • "Expect cold shoulder/not understanding from upper management when you don't make the numbers"
    in 10 reviews
  • "constant attentiveness to customers and occasional rude customers"
    in 6 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Comp & Benefits
         
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  • Approves of CEO

 

it was a roller coaster of highs and lows

Financial Analyst (Former Employee)
San Diego, CA

I worked at Jack in the Box full-time for more than 10 years

Prosthe people, the culture, the possibility of making things better.

ConsConstant change, protracted downsizing effect on morale.

Advice to Senior ManagementMake it a good place to work again and give confidence back to those left.

Yes, I would recommend this company to a friend

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It was ok

Cashier/Cook (Current Employee)
Saint Louis, MO

I have been working at Jack in the Box part-time for more than 3 years

Prosthey're clean it is very nice and its a lot of teamwork

Conssome customers demand a lot

Advice to Senior Managementlet your co-workers know you care

Yes, I would recommend this company to a friend

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Great people to work with, management needs to improve

Team Leader (Current Employee)
Downey, CA

I have been working at Jack in the Box full-time for more than a year

ProsEnvironment,facility, fast to learn as a first job n great people to work with

ConsManagement, unfair salaries, no vacation,schedules n have to work in holidays

Advice to Senior ManagementThink more about their own employees then the boss

No, I would not recommend this company to a friend

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Good oppurnity for non native speaker

Team Member (Former Employee)
San Jose, CA

I worked at Jack in the Box full-time for more than a year

ProsIf you don't know English but you can still work because of friendly staff.

ConsSome place employe talkes only in spenish and they talk about other employe who doesn't know Spanish.

Advice to Senior ManagementFriendly and loving management

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Company

Anonymous Employee (Current Employee)

I have been working at Jack in the Box as an intern for less than a year

ProsGreat company culture, genuinely great environment
Talented coworkers, everyone is always willing to help and give advice
Progressive company with strong visionary leadership

ConsNo free Jack in the Box
Can take a while to obtain answers to questions due to corporate structure

Yes, I would recommend this company to a friend

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Nice place

Anonymous Employee (Former Employee)

I worked at Jack in the Box

ProsIf you like working with people that know what they want from their career, this is the place

ConsGet a life, find a better career - that's what I was told by one of the coworkers and this is exactly what I did. No regrets.

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Good job for one with no college degree

Restaurant Manager (Current Employee)
San Antonio, TX

I have been working at Jack in the Box full-time for more than 3 years

ProsDecent pay for no college education. Had good benefits back then.

ConsNo clear goals, vision or support form corporate. Required to train and retain minimum wage employees who clearly are looking to get another job.

Advice to Senior ManagementListen to managers on the ground and provide clear long term expectations

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Possibly the worst place to work for.

Cashier/Cook (Former Employee)
Thornton, CO

I worked at Jack in the Box part-time for less than a year

Pros-They started me out about 20 cents above minimum wage.
-Learned some of the fast food business' tactics and techniques to help with future jobs.

Cons-Useless tasks were always assigned to the cooks when we were very busy. Portioning French Fries? Really? That's one of the many unnecessary tasks assigned daily.

-No clear direction of the company. From the time I started to 8 months later when I quit, things got changed around more than I can count. It seemed like upper management would change things around just to make our lives more difficult.

-Management didn't care about anything, especially people beneath them. Good luck trying to get days off in advance. If it conflicted with any of the other 48 people working there's schedule, or they just didn't feel like taking you off the schedule, you will be working that day. The managers will constantly tell you how slow you are and how you don't know how to do some things (even though they don't bother training you).

-Training? Yeah right. I watched an hour of some stupid video about food safety, and the next day I was there on the fryer, trying to figure it out by myself. They put me on the cash register for a while, and never taught me how to count the drawer.

-No set schedule. Some weeks they would schedule me for 8 hours, and the next I would be working 20. I would work from 5pm-10pm some days, and the next it would be 6am-2pm. It was very unpredictable.

-You will work under constant threats of being fired. I remember when corporate came into our location once and everyone freaked out because they've fired people on the spot for saying the wrong sentence when they ask "What is your job?" People will talk behind your back and you will get write ups for their lies, without even being confronted about it. You will be threatened that if you break something, YOU will have to pay for it out of pocket.

I could go on and on, but you get the idea. DO NOT WORK HERE.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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I was able to work for corporate and franchise and learn the pros and cons.

Manager (Current Employee)
Denison, TX

I have been working at Jack in the Box full-time for more than 10 years

Prosworking with corp. your able to run the business and working with franchise business runs you.

ConsAble to have franchises when only choice you have is to cut labor to meet profit margin. And make it hard on hiring and keeping employees.

Advice to Senior ManagementIncrease labor to where you can maintain the great guest service and speed of service that expected and should be able to give to the customers

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • No Opinion of CEO

 

Cool Team to be on

Cashier (Current Employee)
Kent, WA

I have been working at Jack in the Box part-time for less than a year

ProsLots of Fun
Great people
Awesome food

ConsConstant Accusing
other then that nothing i can think of

Advice to Senior ManagementRelax a little to the specific person.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Jack in the Box reviews and ratings — including employee satisfaction and approval rating for Jack in the Box CEO Leonard A. Comma . All 170 reviews posted anonymously by Jack in the Box employees.