Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com

Jack in the Box Reviews in Dallas-Fort Worth, TX

Updated September 29, 2014
Updated September 29, 2014
222 Reviews
2.8
222 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Leonard A. Comma
34 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 13 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

10 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Working at Jack was, intially, awesome. Not so great after some management changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Dallas, TX
    Former Employee - General Manager in Dallas, TX

    I worked at Jack in the Box full-time (more than 3 years)

    Pros

    Great benefits, great salaries, great people.

    Cons

    Work life balance was difficult.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ASS Manager in Weatherford, TX
    Current Employee - ASS Manager in Weatherford, TX

    I have been working at Jack in the Box full-time (more than 10 years)

    Pros

    meet people have fun at work

    Cons

    weird hours overnights are bad

    Advice to ManagementAdvice

    work more

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    this is a ok FIRST job, maybe...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Royse City, TX
    Former Employee - Cashier in Royse City, TX

    I worked at Jack in the Box part-time (less than an year)

    Pros

    flexible hours, choose where you want to work, some nice employees

    Cons

    screamed at, talked down on, fast pace, doesn't let your learn in your own pace

    Advice to ManagementAdvice

    be more professional

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    The worst job I ever had....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Hurst, TX
    Current Employee - Team Member in Hurst, TX

    I have been working at Jack in the Box full-time (more than 3 years)

    Pros

    You get discounts on food.

    Cons

    This has to be the worst job that I have every worked! It's a very high stressed and demanding job. It doesn't pay enough for the stress that I deal with there. We're always short staffed all the time and the benefits aren't that great!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    company can't decide where they are going

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in Dallas, TX
    Current Employee - Restaurant Manager in Dallas, TX

    I have been working at Jack in the Box full-time (more than 8 years)

    Pros

    Clean environment, devoted customer base, good food, decent pay, decent benefits, you will do well if you can play the politics,

    Cons

    Lack of direction, constantly changing standard, corporate doesn't have a clue on restaurant procedures, new equipment doesn't seem like it is tested well, procedures are dificult and cumbersome

    Advice to ManagementAdvice

    quit firing the people who actually know what they are doing to hire newer cheaper people without a clue. The marketing campaign is not working get some better people. This used to be a great company its sad what the new regime has done to it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Too Dramatic, and Menacing Supervision.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Cook in Dallas, TX
    Current Employee - Cashier/Cook in Dallas, TX

    I have been working at Jack in the Box full-time (less than an year)

    Pros

    Time flies - when it's a busy day, it won't be long before the shift ends. Plus, there tends to be easygoing hours, not to mention it's very quick to catch up on.

    Cons

    I'm not sure if it was the store itself, but there were so many days that it's utterly packed it would be scary. Not to mention the silly more-than-what-should-exist drama that emanated in there - the manager and the one before had such preferences/biased statements to the point all cashiers would have lack of hours, yet get still called in off-hours due to shortage. (I mean come on, what kind of manager are you if you can't even get the entire schedule fixed up nicely?) Not to mention the lines we HAVE to say in order to "have more hours"... not very pleasant in everyone's favors. Plus a waste of time.

    Advice to ManagementAdvice

    If we have a certain "time" to beat handing out orders, then don't make us say "How is our service today?" to our guests - it kills our time to hear opinions, not to mention it makes this company have a desperate image - ESPECIALLY if our actual hours LITERALLY depend on it. ONE MORE THING: for the love of customers, if you wanna keep employees, then for crying out loud, get the recorded hours right - the fact that I have to take photographic proof that I haven't been getting the proper pay for the amount of hours I REALLY have been working, not to mention having to record a document of such as well, is truly something that isn't good at all in your image. Sincerely, a very grumpy worker of a 50+tacos/hour store.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    lets just say its an expletive word

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Wylie, TX
    Current Employee - Anonymous Employee in Wylie, TX

    I have been working at Jack in the Box

    Pros

    the co-workers are ok, well some are, and some management are ok depending on the resturant...

    Cons

    Being penalized for being sick, such as having hours cut while you are in the midst of training for a promotion, only to be given an ultimatum on said promotion for asking for more hours 2 weeks in a row..

    Management being constantly saying negative things such as "we'd fail" or putting employees down, or spreading their business through out the restaurant

    Advice to ManagementAdvice

    you get sick just like we do do not punish us for it, Talk to your workers not at them, don't spread personal information around the restaurant of another employee, actually listen to your employees when they try to tell their side of the story since there are two sides to every story

    Doesn't Recommend
    Disapproves of CEO
  9. 2 people found this helpful  

    All they care about is the price of the stock, care nothing about their people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Managerrea Caoch in Dallas, TX
    Former Employee - Store Managerrea Caoch in Dallas, TX

    I worked at Jack in the Box

    Pros

    Good salary
    Good Benefits ie, 401k plus retirement

    Cons

    Don't understand employees are #1 asset
    poor operations manual
    unrealistic time demands
    poor training and development

    Advice to ManagementAdvice

    Practice what you preach

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    It was a bad roller coaster I wanted to get off!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Restaurant Manager in Dallas, TX
    Current Employee - Restaurant Manager in Dallas, TX

    I have been working at Jack in the Box

    Pros

    Years ago they had focus and cared about management teams. Pension to everyone including crew.

    Cons

    You're just a number to them. Everyday our focus changes. Nobody now's who's going to be the next boss. I had 4 in the last 2 years. Now they are all worried about their jobs everyone is in a panic. Stabbing each other in the back trying to hold on to their jobs. The names are changing daily in the white castle. Ex Exxon Oil managers are in charge of the company and selling it off to the franchise.

    Advice to ManagementAdvice

    Run! You'll never know which way is up!!!

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    Getting Worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager in Fort Worth, TX
    Current Employee - Store Manager in Fort Worth, TX

    I have been working at Jack in the Box

    Pros

    Good Food, Jack, flexibility, Jack

    Cons

    Company is changing, top management is leaving, people get fired constantly, lack of direction

    Advice to ManagementAdvice

    bring the service profit chain back

    No opinion of CEO

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
jack in the box

+ Add Photo

Work at Jack in the Box? Share Your Experiences

Jack in the Box

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.