Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com

Jack in the Box Reviews in Phoenix, AZ

Updated December 14, 2014
Updated December 14, 2014
223 Reviews
2.8
223 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Leonard A. Comma
34 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 13 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

10 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good for teenagers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Phoenix, AZ
    Current Employee - Crew Member in Phoenix, AZ

    I have been working at Jack in the Box part-time (less than an year)

    Pros

    Learning good customer service, work-life balance, very lax on appearance (at least in my district), flexible hours, fun staff, learning how to be fast and work under pressure

    Cons

    Training is an absolute joke. Hours could get traded up for newer employees. Some employees don't always follow food safety requirements (ie. not wearing gloves when preparing food, washing hands regularly). Sales come in bursts, sometimes there will not be a customer for a solid hour, so it gets very slow. People don't carry their weight and portion/prep food or ingredients.

    Advice to ManagementAdvice

    Please ensure your managers don't scare people to the point of employees constantly quitting, no matter how "good" the store is with them. A store isn't good when your employees literally cower in fear under their GM.

    Recommends
    No opinion of CEO
  2.  

    It is a stressful envirornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier, Shift Leader in Phoenix, AZ
    Current Employee - Cashier, Shift Leader in Phoenix, AZ

    I have been working at Jack in the Box full-time (more than 5 years)

    Pros

    You can move up in the company pretty quickly,which is good financially.

    Cons

    They don't value the employees like they should,At times I would work an 11 hour shift with no break.While there is opportunity to grow,they don't properly train you for the job.

    Advice to ManagementAdvice

    More organization,better treatment of employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Just another fast food job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Surprise, AZ
    Current Employee - Anonymous in Surprise, AZ

    I have been working at Jack in the Box

    Pros

    Employees fun to be around. Great for learning time management. Discounts to eat here. You work in more then one area of the restaurant.

    Cons

    Shift leaders always blame crew members for everything that goes wrong. You are talked to like you are below them. The food is left to sit for hours. That's gross... Also the stores are not cleaned as I have found black mold in the soda machine. The customers get drinks from there, ewwww. You are forced to hold drive through cars for 2 minutes in order to get a better speed of service, yelled at if you don't. Also NO BREAKS!!!!

    Advice to ManagementAdvice

    Give the hard workers recognition. Explain to shift leaders that if they treat crew members with respect they will do a better job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Mesa, AZ
    Former Employee - Shift Leader in Mesa, AZ

    I worked at Jack in the Box full-time (more than an year)

    Pros

    working with fun and interesting people and customers

    Cons

    management does not listen or care about you or their store in both stores i worked at

    Advice to ManagementAdvice

    LISTEN TO YOUR EMPLOYEES

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Work here, but only if you are desperate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fry Cook in Phoenix, AZ
    Former Employee - Fry Cook in Phoenix, AZ

    I worked at Jack in the Box part-time (less than an year)

    Pros

    Level entry job, they'll hire anybody.

    Cons

    Some manager have favorites and do not value hard workers.
    There are no breaks.
    Employees are constantly calling in, and they will call, call, and call until you pick up.
    Co-workers become rude and jealous when they realize that you are in school or will be leaving soon for a better job.
    Some managers do not respect privacy and gossip about their workers, so keep your business tight.

    Advice to ManagementAdvice

    Do not gossip with employees.

  7.  

    This job can be a great tool for a different career or a great career in itself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Goodyear, AZ
    Current Employee - Team Leader in Goodyear, AZ

    I have been working at Jack in the Box full-time (more than an year)

    Pros

    Advancement for those willing and able to do their jobs correctly and efficiently.

    Cons

    It can be very stressful at times when a rush hits and your team and you are not meeting goals or expectations.

    Advice to ManagementAdvice

    Listen to the employees more, they have good ideas. Also make sure they are taken care of, your turnover rates and store performance directly depend on how well you treat your employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Corporate sold us out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Tempe, AZ
    Former Employee - Restaurant Manager in Tempe, AZ

    I worked at Jack in the Box full-time (more than 3 years)

    Pros

    Great company to work for, good benefits, salary, pto.

    Cons

    Corporate sold all the stores to franchise with worse everything listed above.

    Advice to ManagementAdvice

    Care about employees ans reward hard dedicated workers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great team,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Team Lead - Sponsored in Phoenix, AZ
    Current Employee - Team Lead - Sponsored in Phoenix, AZ

    I have been working at Jack in the Box

    Pros

    Our store has a LOT of regular guests & the staff is very tenured

    Cons

    It would be nice to actually be promoted per the work I do in my store. From admin work, to 'shopping' to assisting the store manager run the store as best as possible.

    Advice to ManagementAdvice

    none at this time

    Recommends
    No opinion of CEO
  10. 2 people found this helpful  

    no personal life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Restaurant Manager in Phoenix, AZ
    Current Employee - Restaurant Manager in Phoenix, AZ

    I have been working at Jack in the Box

    Pros

    great benifits and good pay for education level

    Cons

    no personal life, even when home you are still working and answering calls from the store

    Advice to ManagementAdvice

    allow someone to take the time off you give them

    Doesn't Recommend
    Approves of CEO
  11. 1 person found this helpful  

    Jack in the Box

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Jack in the Box

    Pros

    The money is pretty good.

    Cons

    Unreasonable goals are difficult to meet.

    Advice to ManagementAdvice

    Some expectations are too high.

    No opinion of CEO

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
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