Jack in the Box Reviews

Updated August 20, 2014
Updated August 20, 2014
194 Reviews

2.6
194 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Leonard A. Comma
21 Ratings

Review Highlights

Pros
  • Also it is usually a fairly fast paced dynamic environment and can be a decent place for more high energy people to work (in 9 reviews)

  • 80% of the workers are obese because of the free food (in 8 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 11 reviews)

  • constant attentiveness to customers and occasional rude customers (in 8 reviews)

More Highlights

Employee Reviews

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  1.  

    Intern Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  San Diego, CA
    Current Employee - Intern in San Diego, CA

    I have been working at Jack in the Box as an intern for less than a year

    Pros

    Great insight into the company, with managers who are willing to answer all questions. Also has a very strong company culture.

    Cons

    Only part time positions are available for internships. But other than that, no bad feedback other than it's a pretty competitive position.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I would have stayed if the management were kinder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Riverside, CA
    Former Employee - Cashier in Riverside, CA

    I worked at Jack in the Box part-time for less than a year

    Pros

    Wanted to work with my school schedule

    Cons

    My boss was the worst and blamed me personally for many things that I had no control over

    Advice to ManagementAdvice

    Have your management learn better people skills with their fellow employees. They treat them like trash.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Sadly, management has deteriorated in the last 3-5 yrs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jack in the Box full-time

    Pros

    Benefits, immediate co-workers, co-workers from other departments, perks

    Cons

    Management in department and as a whole

    Advice to ManagementAdvice

    Abide by office culture

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    It's a fast food job, so of course it'll be bad.
    Okay if your a teen, bad news otherwise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Cook  in  Santa Ana, CA
    Former Employee - Cashier/Cook in Santa Ana, CA

    I worked at Jack in the Box part-time for less than a year

    Pros

    Discount on some food and a great learning experience.
    Teaches you the basics of sales and customer service.

    Cons

    There are no benefits here!! Managers are full of themselves and tend to see employees as just cheap labor. They do not properly communicate with the rest of the employees. Chances of promotion are bleak and few ever get to see them. My schedule was weekly, so not very flexible, and would be called up to work on non-scheduled days frequently.
    One third of all customers were really a pain to deal with.

    Advice to ManagementAdvice

    Offer a few more promotions to those who need it, it gives incentive to work harder for the company..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    My experience was alright they taught me how to work fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Escondido, CA
    Former Employee - Crew Member in Escondido, CA

    I worked at Jack in the Box part-time for more than a year

    Pros

    The employees were nice, and friendly.

    Cons

    The rude customers, and having to work late at night because it was 24 hours.

    Advice to ManagementAdvice

    Managment should be more flexible with hours like they said they would .

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Just another fast food job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Surprise, AZ
    Current Employee - Anonymous in Surprise, AZ

    I have been working at Jack in the Box

    Pros

    Employees fun to be around. Great for learning time management. Discounts to eat here. You work in more then one area of the restaurant.

    Cons

    Shift leaders always blame crew members for everything that goes wrong. You are talked to like you are below them. The food is left to sit for hours. That's gross... Also the stores are not cleaned as I have found black mold in the soda machine. The customers get drinks from there, ewwww. You are forced to hold drive through cars for 2 minutes in order to get a better speed of service, yelled at if you don't. Also NO BREAKS!!!!

    Advice to ManagementAdvice

    Give the hard workers recognition. Explain to shift leaders that if they treat crew members with respect they will do a better job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Ontario, CA
    Former Employee - Cashier in Ontario, CA

    I worked at Jack in the Box part-time for more than a year

    Pros

    Good learning experience for time management, working with others,

    Cons

    Minimum wage, poor treatment of workers

    Advice to ManagementAdvice

    Recognize good workers when you have them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jack in the Box

    Pros

    Employees are fun to be around.

    Cons

    I didn't find too many cons.

    Advice to ManagementAdvice

    None

  10.  

    This job has horrible customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader  in  Temple, TX
    Former Employee - Team Leader in Temple, TX

    I worked at Jack in the Box full-time for more than 3 years

    Pros

    Free food. Get to see very great entertainment on the graveyard shift the customers are very funny. Sometimes too rude.

    Cons

    Manager will sometimes make you do all the work and do not do a thing but sit on their phones and eat. They are so rude to customers and the employees.

    Advice to ManagementAdvice

    Have better training for management

    Doesn't Recommend
  11.  

    rude co workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Santa Ana, CA
    Former Employee - Cashier in Santa Ana, CA

    I worked at Jack in the Box part-time for more than a year

    Pros

    they worked with your schedule, but if you want a lot of hours (30+) this is not the place to work. They cut everyone's hours the second year I was there to save money

    Cons

    as employees, we didn't work well together as a team which made work tough. the place in general was very dirty. the location was bad and attracted many rude customers.

    Advice to ManagementAdvice

    work on your customer service and make sure your employees work well together. happy employees equals happy customers and faster service!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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