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Jack in the Box
2.8 of 5 103 reviews
www.jackinthebox.com San Diego, CA 5000+ Employees

Jack in the Box Reviews

Updated Jun 12, 2013
All Employees Current Employees Only

2.8 103 reviews

                             

44% Approve of the CEO

Jack in the Box Chairman and CEO Linda A. Lang

Linda A. Lang

(61 ratings)

36% of employees recommend this company to a friend
103 Employee Reviews
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Great work environment with plenty of room to be creative.

Anonymous Employee (Current Employee)
San Diego, CA

I have been working at Jack in the Box as an intern for less than a year

ProsInnovation center, Taste Tests, friendly environment

Consold building doesn't compare to innovation center

Advice to Senior Managementexecutives could come out of closed doors more often

Yes, I would recommend this company to a friend

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Straightforward yet boring

Cashier (Current Employee)
American Canyon, CA

I have been working at Jack in the Box part-time for more than 3 years

ProsGood employees, Can be fast, Food is tasty, Always something to do

ConsLess people work at nights than morning/afternoon people

Advice to Senior ManagementRaise pay

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Bizarre mash up of old imers who won't change and too young and trendy to know Biz.

Senior Manager (Former Employee)
San Diego, CA

I worked at Jack in the Box full-time for more than a year

ProsFun culture but Fun does not drive profits. IC Building on Corp. Campus is very nice. Jack's Jack on site. On site gym (small but free). Good benefits for San Diego. Competitive salary.

ConsOld culture clashes with the new directions and far too young people being brought in. Tenured folks know it all. Poor systems. Flavor of the day, change with the whims of the Franchisees. Classic "in" crowd mentality.

Advice to Senior ManagementPick a lane on what is important. Outsourcing is not bad in theory, but too much too soon, is never good. huge disconnect between the litany of DVP titled folks and the people who make things happen. Poor leadership in key areas. Good old boy / girl network needs to go. SE expansion of the Jack brand will never go over well with the off colored antics of the commercials. Time to dial down Jack.

Yes, I would recommend this company to a friend

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A lot of sacrifice, but no recompense

Cashier/Cook (Former Employee)
Chula Vista, CA

I worked at Jack in the Box part-time for less than a year

ProsEat during working, free food

Consthe favorite personel of management have the more work hours

Advice to Senior Managementkeep the good work

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Jack in the Box Sucks, There cheap. Specially Franchise.

Anonymous Employee (Current Employee)

I have been working at Jack in the Box

ProsThe manager works around my schedule

ConsI been there as a Team Leader (which is a lot of responsibility) going for 4 years and am at $8.75
They don't care about there employees. No benefits. They work u like a slave.

Advice to Senior ManagementYou should take care of your employees, they are the face of jack in the box. Don't just criticize for the bad things they do but also be thankful for the Good things they do.

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not good enviorement to workt

Manager3 (Current Employee)
Los Angeles, CA

I have been working at Jack in the Box full-time for more than 10 years

Prosyou may get job easily to fill out the position, only those people survive who cares senior management.

Constoo much politics, promote only to own people. if you do not support senior people for any reason you will have difficult time.

Advice to Senior Managementstop politics value those people who works

No, I would not recommend this company to a friend

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1 person found this helpful  

the people you work with are great

District Manager (Current Employee)

I have been working at Jack in the Box full-time for more than 8 years

ProsThe people are genuine and great to work with.

ConsWay overworked! No work life balance. Not able to disconnect with the job. Not good for the brand.

Advice to Senior ManagementStart taking care of your employees needs just as much as you care about the paying customer needs.

No, I would not recommend this company to a friend

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No complaints - pretty much what you would expect

Customer Service Representative (Former Employee)
San Diego, CA

I worked at Jack in the Box full-time for less than a year

Pros* good management
* nice people
* flex schedule

Cons* rude customers
* long time standing

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Long time employee, no employer loyalty, WAS a very good place to work.

IT Professional (Current Employee)
San Diego, CA

I have been working at Jack in the Box full-time for more than 10 years

ProsThe pay is fair. Provid gym and restaurant inside office. Benefits can be good. Upper management has some great ideas, if they can pull that off, Jack will succeed.

ConsFranchising corporate sites was a mistake. No money left to do the job correctly. If you are in upper management benefits are great!
Lost touch with who built the brand in the field and in corporate and regional offices. Franchises offer no benefits. lower pay than corporate restaurants. Corporate office gets less money, and less support for the field. Franchisees are left to sink or they are too concerned about the bottom-line, so they cut cost which affect customers. Franchises pay employees less, employees transferred to franchises lose benefits, time served, they get cut in pay or have to leave. And the franchise under staff compared to corporate sites, which create poor customer service to customers. Many of the last 100 or so restaurants were sold for a song to achieve 80% or so franchise percentage, before scheduled.

Corporate employees are oblivious to this.

Jack can succeed if it is not allowed to be driven into the ground.

Advice to Senior ManagementFranchising is great it can expand the brand, that is how are competitors grew! Selling off our corporate sites and cutting pay to field employees, by way of franchising is not the way.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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good pay and benefits, no outside life...operations treats it's folks like machines

District Manager (Current Employee)

I have been working at Jack in the Box full-time

Prosgreat pay, great benefits, good food

Conson call 24/7, difficult to have any sort of life outside of work. Very demanding, high stress. Senior management treats operations folks like droid peons

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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