Glassdoor is your free inside look at Jack in the Box reviews and ratings — including employee satisfaction and approval rating for Jack in the Box CEO Linda A. Lang. All 103 reviews posted anonymously by Jack in the Box employees.
44% of the CEO
Linda A. Lang
I have been working at Jack in the Box as an intern for less than a year
Pros – Innovation center, Taste Tests, friendly environment
Cons – old building doesn't compare to innovation center
Advice to Senior Management – executives could come out of closed doors more often
Yes, I would recommend this company to a friend
2013-06-12 18:28 PDT
I have been working at Jack in the Box part-time for more than 3 years
Pros – Good employees, Can be fast, Food is tasty, Always something to do
Cons – Less people work at nights than morning/afternoon people
Advice to Senior Management – Raise pay
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-21 16:09 PDT
I worked at Jack in the Box full-time for more than a year
Pros – Fun culture but Fun does not drive profits. IC Building on Corp. Campus is very nice. Jack's Jack on site. On site gym (small but free). Good benefits for San Diego. Competitive salary.
Cons – Old culture clashes with the new directions and far too young people being brought in. Tenured folks know it all. Poor systems. Flavor of the day, change with the whims of the Franchisees. Classic "in" crowd mentality.
Advice to Senior Management – Pick a lane on what is important. Outsourcing is not bad in theory, but too much too soon, is never good. huge disconnect between the litany of DVP titled folks and the people who make things happen. Poor leadership in key areas. Good old boy / girl network needs to go. SE expansion of the Jack brand will never go over well with the off colored antics of the commercials. Time to dial down Jack.
Yes, I would recommend this company to a friend
2013-05-17 15:47 PDT
I worked at Jack in the Box part-time for less than a year
Pros – Eat during working, free food
Cons – the favorite personel of management have the more work hours
Advice to Senior Management – keep the good work
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-30 16:54 PDT
I have been working at Jack in the Box
Pros – The manager works around my schedule
Cons – I been there as a Team Leader (which is a lot of responsibility) going for 4 years and am at $8.75
They don't care about there employees. No benefits. They work u like a slave.
Advice to Senior Management – You should take care of your employees, they are the face of jack in the box. Don't just criticize for the bad things they do but also be thankful for the Good things they do.
2013-05-31 13:10 PDT
I have been working at Jack in the Box full-time for more than 10 years
Pros – you may get job easily to fill out the position, only those people survive who cares senior management.
Cons – too much politics, promote only to own people. if you do not support senior people for any reason you will have difficult time.
Advice to Senior Management – stop politics value those people who works
No, I would not recommend this company to a friend
2013-04-24 19:14 PDT
1 person found this helpful
I have been working at Jack in the Box full-time for more than 8 years
Pros – The people are genuine and great to work with.
Cons – Way overworked! No work life balance. Not able to disconnect with the job. Not good for the brand.
Advice to Senior Management – Start taking care of your employees needs just as much as you care about the paying customer needs.
No, I would not recommend this company to a friend
2013-04-15 12:59 PDT
I worked at Jack in the Box full-time for less than a year
Pros – * good management
* nice people
* flex schedule
Cons – * rude customers
* long time standing
2013-04-05 09:55 PDT
1 person found this helpful
I have been working at Jack in the Box full-time for more than 10 years
Pros – The pay is fair. Provid gym and restaurant inside office. Benefits can be good. Upper management has some great ideas, if they can pull that off, Jack will succeed.
Cons – Franchising corporate sites was a mistake. No money left to do the job correctly. If you are in upper management benefits are great!
Lost touch with who built the brand in the field and in corporate and regional offices. Franchises offer no benefits. lower pay than corporate restaurants. Corporate office gets less money, and less support for the field. Franchisees are left to sink or they are too concerned about the bottom-line, so they cut cost which affect customers. Franchises pay employees less, employees transferred to franchises lose benefits, time served, they get cut in pay or have to leave. And the franchise under staff compared to corporate sites, which create poor customer service to customers. Many of the last 100 or so restaurants were sold for a song to achieve 80% or so franchise percentage, before scheduled.
Corporate employees are oblivious to this.
Jack can succeed if it is not allowed to be driven into the ground.
Advice to Senior Management – Franchising is great it can expand the brand, that is how are competitors grew! Selling off our corporate sites and cutting pay to field employees, by way of franchising is not the way.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-21 15:36 PDT
I have been working at Jack in the Box full-time
Pros – great pay, great benefits, good food
Cons – on call 24/7, difficult to have any sort of life outside of work. Very demanding, high stress. Senior management treats operations folks like droid peons
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-02 12:30 PDT
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