Jack in the Box Reviews

Updated April 24, 2015
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3.0
265 Reviews
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Leonard A. Comma
47 Ratings

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)

Cons
  • Upper management gives "lip service" they don't practice what they preach (in 13 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Pros and Cons

Employee Reviews

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  1. Horrible.

    Current Employee - California in Hayward, CA
    Current Employee - California in Hayward, CA

    I have been working at Jack in the Box

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There was a lot of hope and will

    Cons

    The management is either untrained or negligent.

    Advice to Management

    Work on organizing everything before employment.

  2. The most stressful job I have ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Redmond, WA
    Current Employee - Team Leader in Redmond, WA

    I have been working at Jack in the Box full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Quick to promote you.
    Food discounts.
    Ability to work every station.

    Cons

    Raise issues.
    Scary intimidating district managers
    Co workers who just don't care because no one will fire them.

    Advice to Management

    Let your general restaurant managers run their stores not the district managers. Put money into hiring good quality people instead of hiring and firing then treating the ones who stick around like crap.

  3. No respect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Cook in Antioch, CA
    Current Employee - Cashier/Cook in Antioch, CA

    I have been working at Jack in the Box

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not to hard to get hours

    Cons

    No respect, ever. You are hired as a punching bag, not a human, you are nothing to them and get treated that way.

    Advice to Management

    Get new management
    Everything is horrible

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  5. Bad management No Breaks or Free Meals!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Houston, TX
    Former Employee - Team Member in Houston, TX

    I worked at Jack in the Box

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Good hours. Pay overtime. Lazy managers

    Cons

    No Breaks! No free meals! Managers curse at you. And have only one person working drivethru most of the time.

    Advice to Management

    Dont have one person working drive thru. They want one person taking the orders, preparing drinks, cashier, bagging and handing out orders all at the same time. Ridiculous way for a restaurant to run good. Add another window like McDonald's and hire more employees! 3:30min for a drivethru experience at Jack compared to 1:30 at McDonald's. Thats why they have more business and are successful.

  6. My experience was horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Las Vegas, NV
    Former Employee - Cashier in Las Vegas, NV

    I worked at Jack in the Box part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The hours are great and I enjoyed the pay

    Cons

    The employes are rude my boss was racist and showed favoritism to employees in which they were her family members

    Advice to Management

    I would definitely train and keep a closer eye on the stores and managers

  7. Abandoned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Vancouver, WA
    Former Employee - General Manager in Vancouver, WA

    I worked at Jack in the Box full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Gaining experience at a young age. Nothing else can be a pro from working with this company. Corporate Jacks prepare yourself for what happens when you go franchise

    Cons

    Everything!
    They went from being a corporate store to going franchise. Salaries cut, labor goal harder to meet, food cost impossible, upper management was clueless and if you want a top store plan on working 60+ hours.

    Advice to Management

    Stop selling out your stores, actually care about your employees like you used, and hold the franchises to an actual standard. You literally abandoned your loyal employees who worked hard for you and cared about the company.

  8. Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Pros

    Used to be a team and family atmosphere. Taking care of employees was a k e you to success full customers overall experience

    Cons

    Loyalty means nothing to the owner of this company. Hispanics tend to get favored over honest Managers. They won't even give a cost of living increase, to offset the rise in insurance. Many yes without a raise and always an excuses.

    Advice to Management

    Don't make future investment s in other markets at the risk of this one. Remember that bigotry isn't just white and black.

  9. This job has horrible customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Temple, TX
    Former Employee - Team Leader in Temple, TX

    I worked at Jack in the Box full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Free food. Get to see very great entertainment on the graveyard shift the customers are very funny. Sometimes too rude.

    Cons

    Manager will sometimes make you do all the work and do not do a thing but sit on their phones and eat. They are so rude to customers and the employees.

    Advice to Management

    Have better training for management

  10. very poor upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Baton Rouge, LA
    Former Employee - Restaurant Manager in Baton Rouge, LA

    I worked at Jack in the Box full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    one free meal per day

    Cons

    upper management too busy trying to seduce female employees. no support. very poor training. cheating. too many cliques. females promotions based on having sex with area directors.

    Advice to Management

    focus more on training and development and less on trying to have sexual relations with most of the female employees.

  11. It was very unproffesional at how the ran things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Cook in Houston, TX
    Former Employee - Cashier/Cook in Houston, TX

    I worked at Jack in the Box full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    It a easy job to make easy money and the training is easy to catch on really fast and plus you aint got to bring lunch

    Cons

    The things that did not please me was the leadership was not good it felt like you where working as one not as a group and when you ask question the could not be answer. On your days off the would call and ask if you can come in or make you come in and when you had to leave for a good reson the act like the could not help you.

    Advice to Management

    If you expect your team to work right the treat them the way you wanted to be treated. Help out when somebody need to help instead of seating at your desk. The last thing stop acting like your better then the works just cause your in a manger

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