Jack in the Box Reviews

Updated August 26, 2014
Updated August 26, 2014
196 Reviews

2.6
196 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Leonard A. Comma
21 Ratings

Review Highlights

Pros
  • Also it is usually a fairly fast paced dynamic environment and can be a decent place for more high energy people to work (in 9 reviews)

  • 80% of the workers are obese because of the free food (in 8 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 11 reviews)

  • constant attentiveness to customers and occasional rude customers (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    This job has horrible customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader  in  Temple, TX
    Former Employee - Team Leader in Temple, TX

    I worked at Jack in the Box full-time for more than 3 years

    Pros

    Free food. Get to see very great entertainment on the graveyard shift the customers are very funny. Sometimes too rude.

    Cons

    Manager will sometimes make you do all the work and do not do a thing but sit on their phones and eat. They are so rude to customers and the employees.

    Advice to ManagementAdvice

    Have better training for management

    Doesn't Recommend
  2.  

    very poor upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager  in  Baton Rouge, LA
    Former Employee - Restaurant Manager in Baton Rouge, LA

    I worked at Jack in the Box full-time for more than a year

    Pros

    one free meal per day

    Cons

    upper management too busy trying to seduce female employees. no support. very poor training. cheating. too many cliques. females promotions based on having sex with area directors.

    Advice to ManagementAdvice

    focus more on training and development and less on trying to have sexual relations with most of the female employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    It was very unproffesional at how the ran things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Cook  in  Houston, TX
    Former Employee - Cashier/Cook in Houston, TX

    I worked at Jack in the Box full-time for more than 3 years

    Pros

    It a easy job to make easy money and the training is easy to catch on really fast and plus you aint got to bring lunch

    Cons

    The things that did not please me was the leadership was not good it felt like you where working as one not as a group and when you ask question the could not be answer. On your days off the would call and ask if you can come in or make you come in and when you had to leave for a good reson the act like the could not help you.

    Advice to ManagementAdvice

    If you expect your team to work right the treat them the way you wanted to be treated. Help out when somebody need to help instead of seating at your desk. The last thing stop acting like your better then the works just cause your in a manger

    Recommends
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Trying to pay for an education on minimum wage.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  City of Spokane Valley, WA
    Current Employee - Team Leader in City of Spokane Valley, WA

    I have been working at Jack in the Box full-time for more than 5 years

    Pros

    The only pro to jack in the box is the life long friendships I have created with some of my coworkers

    Cons

    Terrible bosses(area coaches, district owners
    No air conditioning
    No one listename
    High expectations, little pay
    People
    Attitude of bosses
    People
    Etc.

    Advice to ManagementAdvice

    Look into your stores, my boss leaves to take the deposit to the bank for 3 hrs ( 5 min drive) don't know the last time I saw the area owners. When I do they never tell the crew they are doing a good job, always critical. I have worked for jack in the box since 2009. I am a full time student and employee. I hate every moment that I am there. It used to be nice when I first started. But with the new owner and the upper managment eveyone has unrealistic expectations of all the employees. My checks are barley 600.00 and I have been a team leader for almost 4 years with no opportunity to go further because "I'm not making this a career". What happened to it begins with internal serivce? That got lost with corporate. I now have to come in on my day off for a 1 hr meeting when I live and hour away, waste of my time and effort. Thanks jack. Suicide here I come.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    horrible!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader  in  Avon, IN
    Former Employee - Team Leader in Avon, IN

    I worked at Jack in the Box full-time for less than a year

    Pros

    the only thing that was good was the free food that you could always cook yourself

    Cons

    nobody can do there job right, your always being threated with being fired, everybody just stands around and talks crap about everybody. its worse then being in high school. always running out of something and if your gay they will find some excuse to fire you. food was always being dropped on the floor then picked back up to be served to the customers

    Advice to ManagementAdvice

    learn to run your company better or close your doors

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader  in  Mesa, AZ
    Former Employee - Shift Leader in Mesa, AZ

    I worked at Jack in the Box full-time for more than a year

    Pros

    working with fun and interesting people and customers

    Cons

    management does not listen or care about you or their store in both stores i worked at

    Advice to ManagementAdvice

    LISTEN TO YOUR EMPLOYEES

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Do not work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box part-time

    Pros

    The people are normally very nice. Flexible hours.

    Cons

    Everyone at the Jack in the Box I work at treats their job like high school, everyone is always gossiping and making fun of those who do not speak spanish. We hired people who don't understand english and it creates a lack of communication between the cashiers and cooks, which creates a lot of inefficiencies in our window time. People have also made of other employees for being "too nice" to the customers.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Awwwwful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager
    Former Employee - Restaurant Manager

    I worked at Jack in the Box full-time for more than 10 years

    Pros

    Benefits (Not great ones) nothing else

    Cons

    Work balance- you literally have no life

    Advice to ManagementAdvice

    They don't care so why bother

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Leaves a bad taste in your mouth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Manager  in  San Diego, CA
    Former Employee - Business Manager in San Diego, CA

    I worked at Jack in the Box full-time for more than 10 years

    Pros

    The company's been around for decades. It's centrally located in Kearny Mesa, which is convenient. Traffic isn't too bad and they do have benefits.

    Cons

    Chews employees up and spits them out. If you want to keep looking over your shoulder in fear of being outsourced day after day, this is the place for it.

    Advice to ManagementAdvice

    Don't pretend to value your employees one minute and expend your efforts to outsource them all the next.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    A lot of hours not enough pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager  in  Cincinnati, OH
    Current Employee - Restaurant Manager in Cincinnati, OH

    I have been working at Jack in the Box full-time

    Pros

    no organization . They don't back there Store Managers. Jack will let employees and team leads no call no show and even quit (walk out in the middle of the shift three times)
     then bring them back.

    Cons

    You are constantly running a shift with one or two people, includes fryers, grill, assembly, D-thru front cash and still expected to hit sos

    Advice to ManagementAdvice

    Think long and hard before you take the position, Your life is there's never a weekend off. supposed to have 5 personal days, five sick days, but if you take one they will write you up for missing a day

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Worked for Jack in the Box? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.