Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com

Jack in the Box Reviews

Updated October 13, 2014
Updated October 13, 2014
210 Reviews
2.8
210 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Leonard A. Comma
28 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 12 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    My experience was alright they taught me how to work fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Escondido, CA
    Former Employee - Crew Member in Escondido, CA

    I worked at Jack in the Box part-time (more than an year)

    Pros

    The employees were nice, and friendly.

    Cons

    The rude customers, and having to work late at night because it was 24 hours.

    Advice to ManagementAdvice

    Managment should be more flexible with hours like they said they would .

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Just another fast food job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Surprise, AZ
    Current Employee - Anonymous in Surprise, AZ

    I have been working at Jack in the Box

    Pros

    Employees fun to be around. Great for learning time management. Discounts to eat here. You work in more then one area of the restaurant.

    Cons

    Shift leaders always blame crew members for everything that goes wrong. You are talked to like you are below them. The food is left to sit for hours. That's gross... Also the stores are not cleaned as I have found black mold in the soda machine. The customers get drinks from there, ewwww. You are forced to hold drive through cars for 2 minutes in order to get a better speed of service, yelled at if you don't. Also NO BREAKS!!!!

    Advice to ManagementAdvice

    Give the hard workers recognition. Explain to shift leaders that if they treat crew members with respect they will do a better job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    It's a fast food job, so of course it'll be bad.
    Okay if your a teen, bad news otherwise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Cook in Santa Ana, CA
    Former Employee - Cashier/Cook in Santa Ana, CA

    I worked at Jack in the Box part-time (less than an year)

    Pros

    Discount on some food and a great learning experience.
    Teaches you the basics of sales and customer service.

    Cons

    There are no benefits here!! Managers are full of themselves and tend to see employees as just cheap labor. They do not properly communicate with the rest of the employees. Chances of promotion are bleak and few ever get to see them. My schedule was weekly, so not very flexible, and would be called up to work on non-scheduled days frequently.
    One third of all customers were really a pain to deal with.

    Advice to ManagementAdvice

    Offer a few more promotions to those who need it, it gives incentive to work harder for the company..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Ontario, CA
    Former Employee - Cashier in Ontario, CA

    I worked at Jack in the Box part-time (more than an year)

    Pros

    Good learning experience for time management, working with others,

    Cons

    Minimum wage, poor treatment of workers

    Advice to ManagementAdvice

    Recognize good workers when you have them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jack in the Box

    Pros

    Employees are fun to be around.

    Cons

    I didn't find too many cons.

    Advice to ManagementAdvice

    None

  7.  

    Wonderful experience!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Fontana, CA
    Current Employee - Team Member in Fontana, CA

    I have been working at Jack in the Box part-time (more than an year)

    Pros

    Wonderful coworkers. Easy to learn about what you need to do for the Dining Room and Drive Thru.

    Cons

    Low pay. Unpredictable sales. Not always guaranteed 15 hours a week.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    This job has horrible customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Temple, TX
    Former Employee - Team Leader in Temple, TX

    I worked at Jack in the Box full-time (more than 3 years)

    Pros

    Free food. Get to see very great entertainment on the graveyard shift the customers are very funny. Sometimes too rude.

    Cons

    Manager will sometimes make you do all the work and do not do a thing but sit on their phones and eat. They are so rude to customers and the employees.

    Advice to ManagementAdvice

    Have better training for management

    Doesn't Recommend
  9.  

    very poor upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Baton Rouge, LA
    Former Employee - Restaurant Manager in Baton Rouge, LA

    I worked at Jack in the Box full-time (more than an year)

    Pros

    one free meal per day

    Cons

    upper management too busy trying to seduce female employees. no support. very poor training. cheating. too many cliques. females promotions based on having sex with area directors.

    Advice to ManagementAdvice

    focus more on training and development and less on trying to have sexual relations with most of the female employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    It was very unproffesional at how the ran things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Cook in Houston, TX
    Former Employee - Cashier/Cook in Houston, TX

    I worked at Jack in the Box full-time (more than 3 years)

    Pros

    It a easy job to make easy money and the training is easy to catch on really fast and plus you aint got to bring lunch

    Cons

    The things that did not please me was the leadership was not good it felt like you where working as one not as a group and when you ask question the could not be answer. On your days off the would call and ask if you can come in or make you come in and when you had to leave for a good reson the act like the could not help you.

    Advice to ManagementAdvice

    If you expect your team to work right the treat them the way you wanted to be treated. Help out when somebody need to help instead of seating at your desk. The last thing stop acting like your better then the works just cause your in a manger

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX

    I worked at Jack in the Box part-time (less than an year)

    Pros

    Good pay for a high school student, hands on customer service experience, fast pace

    Cons

    long hours of standing on feet, rude customers, eager managers, look out for guest shoppers! ( they grade you and the store)

    Advice to ManagementAdvice

    Uplift the employees under you! Encourage and reward their great work!

    Recommends

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
jack in the box

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