Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com

Jack in the Box Reviews

Updated December 20, 2014
Updated December 20, 2014
223 Reviews
2.8
223 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Leonard A. Comma
34 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 13 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It is a stressful envirornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier, Shift Leader in Phoenix, AZ
    Current Employee - Cashier, Shift Leader in Phoenix, AZ

    I have been working at Jack in the Box full-time (more than 5 years)

    Pros

    You can move up in the company pretty quickly,which is good financially.

    Cons

    They don't value the employees like they should,At times I would work an 11 hour shift with no break.While there is opportunity to grow,they don't properly train you for the job.

    Advice to ManagementAdvice

    More organization,better treatment of employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Hard work, but its fast food!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in San Marcos, TX
    Former Employee - Team Leader in San Marcos, TX

    I worked at Jack in the Box (more than 3 years)

    Pros

    Everything goes by really fast. Time flies and none of the jobs are hard to do. Its very easy, just fast paced. I did this while I was in college and they worked with my schedule and kept money in my pocket.

    Cons

    Customers cand be demanding and overbearing. Your management team will strongly affect your work experience. Schedules are made a week at a time, so hard to plan your life in advance. Very diffcult when short handed but not impossible, usually if you explain to customers and give them quality food they will give you some slack. But of course there is always THAT customer. Hard to move past team lead if you are in school, they pressured me to leave school to move forward so I could have open availability.

    Advice to ManagementAdvice

    Dont change menu so often and synchronize menu offerings across markets.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    One of San Diego's Best!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    I worked at Jack in the Box full-time (more than 10 years)

    Pros

    Good benefits, great employee services, relaxed but professional work environment. Employees are committed to doing a good job. The culture is all about doing the right thing for the guest. Great place to work.

    Cons

    Staffing is currently very lean. Hard to find answers or assistance. People are working hard/long trying to keep things afloat.

    Advice to ManagementAdvice

    Tribal knowledge is priceless, be careful not to let too much of it walk out the door. Work on morale, reassure your employees that they are important and valued.

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Idaho Falls, ID
    Current Employee - Cashier in Idaho Falls, ID

    I have been working at Jack in the Box full-time

    Pros

    Friendly and fun people to work with.

    Cons

    Trying to keep times down as much as possible.

    Advice to ManagementAdvice

    Keep your word on things.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great place to stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pension Administrative in San Diego, CA
    Current Employee - Pension Administrative in San Diego, CA

    I have been working at Jack in the Box full-time (more than 3 years)

    Pros

    Great work environment
    Positive growth
    Education Opportunities
    Bonus Programs
    Fun Events
    Great Location

    Cons

    Stuck in transition at times
    Lack of communication amongst departments
    Clicks
    Lack of stimulation in work processes

    Advice to ManagementAdvice

    Allow workers to go beyond their roles and have a voice. Take care of the people in the middle a little more with better base pay.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    For a part time job OK,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Honolulu, HI
    Current Employee - Cashier in Honolulu, HI

    I have been working at Jack in the Box part-time (less than an year)

    Pros

    Friendly staff, Flex hours. you can learn a lot in short time.

    Cons

    Too much work for the minimal wage.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Pros

    Used to be a team and family atmosphere. Taking care of employees was a k e you to success full customers overall experience

    Cons

    Loyalty means nothing to the owner of this company. Hispanics tend to get favored over honest Managers. They won't even give a cost of living increase, to offset the rise in insurance. Many yes without a raise and always an excuses.

    Advice to ManagementAdvice

    Don't make future investment s in other markets at the risk of this one. Remember that bigotry isn't just white and black.

  9.  

    cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Oceanside, CA
    Current Employee - Cashier in Oceanside, CA

    I have been working at Jack in the Box part-time (more than an year)

    Pros

    fast paced theres always something to do

    Cons

    pay is horrible there is no room for mobility

    Advice to ManagementAdvice

    needs to be more productive

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Sugar Land, TX
    Current Employee - Cook in Sugar Land, TX

    I have been working at Jack in the Box full-time (more than an year)

    Pros

    Decent pay
    Managers work with your schedule
    Fast Pace environment with a lot of overtime available
    Get your bachelor's and apply for management it has endless opportunities some store managers make 70k+

    Cons

    Not telling employee's how to move up
    Takes at least 4 years to move up to management without a degree
    Work Hard and no compensation pay is base. no tips or bonuses for good service

    Advice to ManagementAdvice

    Listen to the cooks

    Doesn't Recommend
    Positive Outlook
  11.  

    Intern Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in San Diego, CA
    Current Employee - Intern in San Diego, CA

    I have been working at Jack in the Box as an intern (less than an year)

    Pros

    Great insight into the company, with managers who are willing to answer all questions. Also has a very strong company culture.

    Cons

    Only part time positions are available for internships. But other than that, no bad feedback other than it's a pretty competitive position.

    Recommends
    Positive Outlook
    Approves of CEO

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
jack in the box

+ Add Photo

Work at Jack in the Box? Share Your Experiences

Jack in the Box

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.