Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com

Jack in the Box Reviews

Updated November 19, 2014
Updated November 19, 2014
219 Reviews
2.8
219 Reviews
Rating Trends

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Leonard A. Comma
33 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 13 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Just another fast food job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Surprise, AZ
    Current Employee - Anonymous in Surprise, AZ

    I have been working at Jack in the Box

    Pros

    Employees fun to be around. Great for learning time management. Discounts to eat here. You work in more then one area of the restaurant.

    Cons

    Shift leaders always blame crew members for everything that goes wrong. You are talked to like you are below them. The food is left to sit for hours. That's gross... Also the stores are not cleaned as I have found black mold in the soda machine. The customers get drinks from there, ewwww. You are forced to hold drive through cars for 2 minutes in order to get a better speed of service, yelled at if you don't. Also NO BREAKS!!!!

    Advice to ManagementAdvice

    Give the hard workers recognition. Explain to shift leaders that if they treat crew members with respect they will do a better job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Ontario, CA
    Former Employee - Cashier in Ontario, CA

    I worked at Jack in the Box part-time (more than an year)

    Pros

    Good learning experience for time management, working with others,

    Cons

    Minimum wage, poor treatment of workers

    Advice to ManagementAdvice

    Recognize good workers when you have them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    This job has horrible customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Temple, TX
    Former Employee - Team Leader in Temple, TX

    I worked at Jack in the Box full-time (more than 3 years)

    Pros

    Free food. Get to see very great entertainment on the graveyard shift the customers are very funny. Sometimes too rude.

    Cons

    Manager will sometimes make you do all the work and do not do a thing but sit on their phones and eat. They are so rude to customers and the employees.

    Advice to ManagementAdvice

    Have better training for management

    Doesn't Recommend
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  5.  

    rude co workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Santa Ana, CA
    Former Employee - Cashier in Santa Ana, CA

    I worked at Jack in the Box part-time (more than an year)

    Pros

    they worked with your schedule, but if you want a lot of hours (30+) this is not the place to work. They cut everyone's hours the second year I was there to save money

    Cons

    as employees, we didn't work well together as a team which made work tough. the place in general was very dirty. the location was bad and attracted many rude customers.

    Advice to ManagementAdvice

    work on your customer service and make sure your employees work well together. happy employees equals happy customers and faster service!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jack in the Box

    Pros

    Employees are fun to be around.

    Cons

    I didn't find too many cons.

    Advice to ManagementAdvice

    None

  7.  

    Wonderful experience!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Fontana, CA
    Current Employee - Team Member in Fontana, CA

    I have been working at Jack in the Box part-time (more than an year)

    Pros

    Wonderful coworkers. Easy to learn about what you need to do for the Dining Room and Drive Thru.

    Cons

    Low pay. Unpredictable sales. Not always guaranteed 15 hours a week.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX

    I worked at Jack in the Box part-time (less than an year)

    Pros

    Good pay for a high school student, hands on customer service experience, fast pace

    Cons

    long hours of standing on feet, rude customers, eager managers, look out for guest shoppers! ( they grade you and the store)

    Advice to ManagementAdvice

    Uplift the employees under you! Encourage and reward their great work!

    Recommends
  9.  

    Good facility and efficient, despite 2 flailing GMs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Olathe, KS
    Current Employee - Anonymous Employee in Olathe, KS

    I have been working at Jack in the Box (more than an year)

    Pros

    The system they use has been well engineered. Stock is easy to access and keeping the food flowing takes only 4 people. The training they provide is more than thorough.

    Cons

    Schedule changes for the week were done without employee knowledge or input. Had 2 GMs that both could not do a truck order. Two to three items would be out of stock for a week. Team leaders worked 40-60 hours on the line while the GMs came and went just to have someone in the office. Short numbers were scheduled to keep labor cost down.

    Advice to ManagementAdvice

    Grow up! Learn about consistency and leadership so there can be a little solidarity in the crew. For goodness sake if you want to be an example or a leader at a fast food restaurant first learn how to make the food then work to do it fast. Do not play playground politics while expecting a mature crew to respect you.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    very poor upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Baton Rouge, LA
    Former Employee - Restaurant Manager in Baton Rouge, LA

    I worked at Jack in the Box full-time (more than an year)

    Pros

    one free meal per day

    Cons

    upper management too busy trying to seduce female employees. no support. very poor training. cheating. too many cliques. females promotions based on having sex with area directors.

    Advice to ManagementAdvice

    focus more on training and development and less on trying to have sexual relations with most of the female employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    It was very unproffesional at how the ran things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Cook in Houston, TX
    Former Employee - Cashier/Cook in Houston, TX

    I worked at Jack in the Box full-time (more than 3 years)

    Pros

    It a easy job to make easy money and the training is easy to catch on really fast and plus you aint got to bring lunch

    Cons

    The things that did not please me was the leadership was not good it felt like you where working as one not as a group and when you ask question the could not be answer. On your days off the would call and ask if you can come in or make you come in and when you had to leave for a good reson the act like the could not help you.

    Advice to ManagementAdvice

    If you expect your team to work right the treat them the way you wanted to be treated. Help out when somebody need to help instead of seating at your desk. The last thing stop acting like your better then the works just cause your in a manger

    Recommends
    Neutral Outlook
    Disapproves of CEO

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
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