Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com

Jack in the Box Reviews

Updated December 20, 2014
Updated December 20, 2014
223 Reviews
2.8
223 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Leonard A. Comma
34 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 13 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX

    I worked at Jack in the Box part-time (less than an year)

    Pros

    Good pay for a high school student, hands on customer service experience, fast pace

    Cons

    long hours of standing on feet, rude customers, eager managers, look out for guest shoppers! ( they grade you and the store)

    Advice to ManagementAdvice

    Uplift the employees under you! Encourage and reward their great work!

    Recommends
  2.  

    Good facility and efficient, despite 2 flailing GMs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Olathe, KS
    Current Employee - Anonymous Employee in Olathe, KS

    I have been working at Jack in the Box (more than an year)

    Pros

    The system they use has been well engineered. Stock is easy to access and keeping the food flowing takes only 4 people. The training they provide is more than thorough.

    Cons

    Schedule changes for the week were done without employee knowledge or input. Had 2 GMs that both could not do a truck order. Two to three items would be out of stock for a week. Team leaders worked 40-60 hours on the line while the GMs came and went just to have someone in the office. Short numbers were scheduled to keep labor cost down.

    Advice to ManagementAdvice

    Grow up! Learn about consistency and leadership so there can be a little solidarity in the crew. For goodness sake if you want to be an example or a leader at a fast food restaurant first learn how to make the food then work to do it fast. Do not play playground politics while expecting a mature crew to respect you.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    very poor upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Baton Rouge, LA
    Former Employee - Restaurant Manager in Baton Rouge, LA

    I worked at Jack in the Box full-time (more than an year)

    Pros

    one free meal per day

    Cons

    upper management too busy trying to seduce female employees. no support. very poor training. cheating. too many cliques. females promotions based on having sex with area directors.

    Advice to ManagementAdvice

    focus more on training and development and less on trying to have sexual relations with most of the female employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    It was very unproffesional at how the ran things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Cook in Houston, TX
    Former Employee - Cashier/Cook in Houston, TX

    I worked at Jack in the Box full-time (more than 3 years)

    Pros

    It a easy job to make easy money and the training is easy to catch on really fast and plus you aint got to bring lunch

    Cons

    The things that did not please me was the leadership was not good it felt like you where working as one not as a group and when you ask question the could not be answer. On your days off the would call and ask if you can come in or make you come in and when you had to leave for a good reson the act like the could not help you.

    Advice to ManagementAdvice

    If you expect your team to work right the treat them the way you wanted to be treated. Help out when somebody need to help instead of seating at your desk. The last thing stop acting like your better then the works just cause your in a manger

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Trying to pay for an education on minimum wage.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in City of Spokane Valley, WA
    Current Employee - Team Leader in City of Spokane Valley, WA

    I have been working at Jack in the Box full-time (more than 5 years)

    Pros

    The only pro to jack in the box is the life long friendships I have created with some of my coworkers

    Cons

    Terrible bosses(area coaches, district owners
    No air conditioning
    No one listename
    High expectations, little pay
    People
    Attitude of bosses
    People
    Etc.

    Advice to ManagementAdvice

    Look into your stores, my boss leaves to take the deposit to the bank for 3 hrs ( 5 min drive) don't know the last time I saw the area owners. When I do they never tell the crew they are doing a good job, always critical. I have worked for jack in the box since 2009. I am a full time student and employee. I hate every moment that I am there. It used to be nice when I first started. But with the new owner and the upper managment eveyone has unrealistic expectations of all the employees. My checks are barley 600.00 and I have been a team leader for almost 4 years with no opportunity to go further because "I'm not making this a career". What happened to it begins with internal serivce? That got lost with corporate. I now have to come in on my day off for a 1 hr meeting when I live and hour away, waste of my time and effort. Thanks jack. Suicide here I come.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Good place to start but not to stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box part-time (more than an year)

    Pros

    i really enjoyed how my manger was flexible with the schedule.
    great co-worker
    great place to star

    Cons

    to repetitive
    annoying customer (but some alright)
    supervisors and management are hypocrites
    there is no fairness

    Advice to ManagementAdvice

    take a good look behind what your mangers are saying to the bigger bosses because what i know as a crew member there are many, plenty, perhaps to may policies and CCPs that are not being followed. just wanted to warn you and its not because i don't like Jack i really enjoyed, i really did. That being the reason why i am letting you know.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    dont

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jack in the Box full-time (more than 10 years)

    Pros

    paychecks are yours to keep and spend

    Cons

    not much of a paycheck

    Advice to ManagementAdvice

    wow

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    horrible!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Avon, IN
    Former Employee - Team Leader in Avon, IN

    I worked at Jack in the Box full-time (less than an year)

    Pros

    the only thing that was good was the free food that you could always cook yourself

    Cons

    nobody can do there job right, your always being threated with being fired, everybody just stands around and talks crap about everybody. its worse then being in high school. always running out of something and if your gay they will find some excuse to fire you. food was always being dropped on the floor then picked back up to be served to the customers

    Advice to ManagementAdvice

    learn to run your company better or close your doors

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    once , a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager
    Former Employee - Restaurant Manager

    I worked at Jack in the Box full-time (more than 10 years)

    Pros

    In the beginning it was a great company to work for .Pay was good and better than other fast food places.upper management was very good and recognition and rewards were implemented.

    Cons

    new upper management think they are gods and perfect. if they like you your ok , you can have the crappiest numbers and its ok.Other managers need to make up and improve to carry the bad managers.

    Advice to ManagementAdvice

    Treat your employees better. Without them you are nothing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Mesa, AZ
    Former Employee - Shift Leader in Mesa, AZ

    I worked at Jack in the Box full-time (more than an year)

    Pros

    working with fun and interesting people and customers

    Cons

    management does not listen or care about you or their store in both stores i worked at

    Advice to ManagementAdvice

    LISTEN TO YOUR EMPLOYEES

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
jack in the box

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