Jackson Hewitt
3.3 of 5 133 reviews
www.jacksonhewitt.com Parsippany, NJ 150 to 499 Employees

Jackson Hewitt Reviews

Updated Apr 15, 2014

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3.3 133 reviews

                             

83% Approve of the CEO

Jackson Hewitt President & CEO Philip H. Sanford

Philip H. Sanford

(30 ratings)

60% of employees recommend this company to a friend
133 Employee Reviews
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Review Highlights

Pros:
  • "The class was very informational and affordable, and I learned a lot about the way that taxes work"
    in 6 reviews
  • "Very flexible hours/days if you make reasonable request ahead of time and have been a reliable employee"
    in 9 reviews
Cons:
  • "Very very low pay scale for the amount of responsibility given to each Tax preparer"
    in 7 reviews
  • "seasonal work wish it was full time"
    in 6 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • No Opinion of CEO

2 people found this helpful  

Tax preparers are unprepared

Seasonal Tax Preparer (Former Employee)
Richmond, VA

I worked at Jackson Hewitt full-time for more than 3 years

ProsRoom to move up to office manager with time and good work

ConsThe preparers do not know some basis tax laws that any tax preparer should know. They do not ask the client all of the questions necessary to find the best refund. This does not apply to every preparer, but most of them.

Advice to Senior ManagementMore training and examinations should be required before allowing tax preparers to work

No, I would not recommend this company to a friend

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Great company to work for!

Receptionist (Former Employee)

I worked at Jackson Hewitt part-time for more than a year

ProsVery friendly coworkers. Tax professionals know their stuff.

ConsLong hours but for a seasonal job and working while going to school they were very flexible with my schedule

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Very laid back, a lot of opportunity to learn and educate yourself.

Anonymous Employee (Current Employee)

I have been working at Jackson Hewitt

Proshands on experience, meet to new people everyday

Consno opportunity for growth within the company

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Excellent company to work for.

Professional Tax Preparer (Current Employee)
Boston, MA

I have been working at Jackson Hewitt as a contractor for more than 5 years

ProsThe training was good!, plus the hours were good also.

ConsThe salary needs to improved.

Advice to Senior ManagementMore bonuses and perks.

Yes, I would recommend this company to a friend

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fair to get some real experience

Anonymous Employee (Current Employee)

I have been working at Jackson Hewitt

Prosfair to get some real experience

Conshourly paid and short time

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1 person found this helpful  

No breaks work steady big profit for JH little money for you

Tax Preparer (Former Employee)
Oneonta, NY

I worked at Jackson Hewitt full-time for less than a year

ProsIt is a Job good training

ConsNo breaks rush off your feet

Advice to Senior ManagementProfit sharing plans more breaks

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1 person found this helpful  

Learning everyday/no advancement opportunities

Anonymous Employee (Former Employee)

I worked at Jackson Hewitt for more than a year

ProsSome of the employees are extremely helpful with each other as they must utilize their own resources.

ConsManagement does not have time to manage, they are so concentrated on cutting back on budgets including hiring staffing that do no know how to prepare tax returns, nor communicate with each other. Management will tolerate anything to keep a location open

Advice to Senior ManagementTraining should be mandatory for all employees. Some of the locations are workplace harassment by management at its finest. Even part time seasonal people are human beings and should be treated as such.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great Company to work for!

Tax Preparer (Former Employee)
Jacksonville, FL

I worked at Jackson Hewitt part-time for less than a year

ProsVery helpful in training and implementing new material.

ConsA lot of turnover/seasonal employment.

Advice to Senior ManagementSome areas need to be more involved.

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Fantastic people to work with

Network Engineer (Current Employee)

I have been working at Jackson Hewitt full-time for more than a year

ProsIn IT the versatility is unparalleled as far as different technologies you get to work with

Consthere are allot of things that a person can find to be disgruntled with, i find that your work is what you make it.

Advice to Senior ManagementCommunicate with Technology and trust the experts in their fields. Makes for a more proficient business.

Yes, I would recommend this company to a friend

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Like helping people and love to learn

Anonymous Employee (Current Employee)
Washington, DC

I have been working at Jackson Hewitt full-time for more than 3 years

ProsIt is fun interacting with customers as a tax expert. The company provides education courses to continuously improve professional skills.

ConsLow pay and seasonal work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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