Jackson Hewitt Reviews

Updated September 2, 2015
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3.5
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Recommend to a friend
Approve of CEO
Jackson Hewitt CEO David P. Prokupek
David P. Prokupek
16 Ratings

Pros
  • you learn a lot of new thing in depth related to taxes (in 11 reviews)

  • flexible hours to balance work and life (in 15 reviews)

Cons
  • Not always leaving when scheduled off, low pay (in 10 reviews)

  • This is a seasonal job so you will be employed a short time (in 9 reviews)

More Pros and Cons

292 Employee Reviews

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  1. Great job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    This job gave you the possibility to work your own schedule. I loved the endless possibilities to increase my end of season bonus.

    Cons

    It you so not like to be constantly busy the the position of tax specialist during the peak season is not the opportunity for you.

    Advice to Management

    Continue to offer the best possible updates and training to your staff. It is imperative to continue the training as the tax law continues to change.


  2. Tax preparer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer and Advisor in Brooklyn, NY
    Former Employee - Tax Preparer and Advisor in Brooklyn, NY

    I worked at Jackson Hewitt (More than a year)

    Pros

    Prepared me for real life tax issues faced in the lives of individuals, hands on tax preparation experience

    Cons

    Impatient customers sometimes that doesn't agree with certain tax laws and so you have to inform them on how it works


  3. Employment Specialist/Payroll Coordinator

    Current Employee - EmSpecialist/Payroll Coordinator in Memphis, TN
    Current Employee - EmSpecialist/Payroll Coordinator in Memphis, TN

    I have been working at Jackson Hewitt full-time

    Pros

    The people, both co-workers and the customers. There is a family oriented feeling atmosphere. There is warmth and compassion towards the customers and each other. Great team work!

    Cons

    This is a seasonal job, benefits and longer hours are needed. The pay scale could use an increase for the non management positions, especially for the tax preparers.

    Advice to Management

    Since the company is under going reconstruction, please consider higher wages. Also, a better training technique for new tax preparers; in order for them to feel more comfortable with tax software, and less nervous with their clients. Overall, everything else is great; and, management is awesome!


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  5. Tax Preparer

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer in Poydras, LA
    Former Employee - Tax Preparer in Poydras, LA

    I worked at Jackson Hewitt (Less than a year)

    Pros

    Training is free but you have to buy books. They have continuing education which makes it easy to get your yearly requirements. Senior management is very knowledgeable on tax practices and preparation of returns.

    Cons

    Managers will give their favorites the most hours. It is pretty boring during the slow time and so hectic when it is the peak times. No happy medium.


  6. Tax Preparer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Caseyville, IL
    Current Employee - Anonymous Employee in Caseyville, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jackson Hewitt (Less than a year)

    Pros

    small company some of the people you work with are nice. the bosses are horrible.

    Cons

    the people you work for; get ready to be screamed at on a daily basis.


  7. Book keeper & Tax Auditor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Book Keeper and Tax Auditor in Chicago, IL
    Current Employee - Book Keeper and Tax Auditor in Chicago, IL
    Recommends

    I have been working at Jackson Hewitt (Less than a year)

    Pros

    good, descent, informational, good start, educative

    Cons

    hectic, a lot to grasp, busy, under pay


  8. Office Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Office Manager in Allentown, PA
    Former Employee - Tax Office Manager in Allentown, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jackson Hewitt (More than 8 years)

    Pros

    People, Processes, Training, Learning some with incentives, General Manager.

    Cons

    Salary Low, high turnover year to year of employees, no permanent jobs only seasonal. Contracts outdated

    Advice to Management

    Revise Contracts, Return proven employee wage increases, Listen to the needs of offices and come up with or take into consideration suggestions to increase sales.


  9. Seasonal Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Multi Store Manager in Atlanta, GA
    Former Employee - Seasonal Multi Store Manager in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at Jackson Hewitt full-time (More than 3 years)

    Pros

    The Atlanta area managers are great to work for. Very kind and understanding. They want you to succeed as well as they want the company to.

    Cons

    its only seasonal - Full-time work is just from January to April

    Advice to Management

    keep up the good work


  10. Office Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Supervisor in Harrisburg, IL
    Current Employee - Office Supervisor in Harrisburg, IL
    Recommends
    Positive Outlook

    I have been working at Jackson Hewitt (More than 10 years)

    Pros

    Good pay fun work~~seasonal and love it! Worked for them for 16 years

    Cons

    Dealing with public can be hard


  11. tax preparer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Syracuse, NY
    Former Employee - Anonymous Employee in Syracuse, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jackson Hewitt part-time (More than a year)

    Pros

    Great people at the franchise level. Awesome pay and a fun place to work.

    Cons

    Really weren't any cons would like longer season maybe..



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