Jackson Hewitt Reviews

Updated April 21, 2015
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3.4
250 Reviews
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Jackson Hewitt CEO David P. Prokupek
David P. Prokupek
2 Ratings

Pros
  • you learn a lot of new thing in depth related to taxes (in 11 reviews)

  • Flexible hours and the ability to work and go to school at the same time (in 15 reviews)

Cons
  • There is a low pay structure for experienced preparers with returning clients and complicated returns (in 10 reviews)

  • This is a seasonal job so you will be employed a short time (in 9 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great seasonal job!

    Current Employee - Seasonal Tax Preparer
    Current Employee - Seasonal Tax Preparer

    I have been working at Jackson Hewitt

    Pros

    I love meeting the clients and helping them with their taxes.

    Cons

    The pay is relatively low.

  2. The title of my review is that it is a review.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Preparer in Fort Dodge, IA
    Current Employee - Tax Preparer in Fort Dodge, IA

    I have been working at Jackson Hewitt

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    friendly coworkers, understanding managers, fun to work

    Cons

    messy offices, some days too much drama, dress code could be nicer

    Advice to Management

    keep it up

  3. very nice staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Preparer in Pittsburgh, PA
    Current Employee - Tax Preparer in Pittsburgh, PA

    I have been working at Jackson Hewitt part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    flexible hours, nice staff, easy to catch on

    Cons

    low pay, inconsistent scheduling, stressful with clients

    Advice to Management

    better training on proceedures

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good for Learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Preparer in Orlando, FL
    Former Employee - Tax Preparer in Orlando, FL

    I worked at Jackson Hewitt full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Learn 1040s. Friendly environment. Classes are good for learning.

    Cons

    Low hourly rate. Changes with experience

    Advice to Management

    Keep up the good work.

  6. Tax Preparer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Jackson Hewitt as a contractor (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Very complex to file income tax return

    Cons

    Preparers are responsible if anything happens to a tax payer income tax return

  7. Great seasonal job where you can make decent money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Specialist in Waco, TX
    Former Employee - Client Service Specialist in Waco, TX

    I worked at Jackson Hewitt

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Managers were suportive and easy to get along with. As long as you took initiative they would try to help you. I was able to get as many hours as I could handle and they reward hard work.

    Cons

    Management was disorganized and I felt like there were times when I wasn't provided with enough tools to do my job effectively.

    Advice to Management

    I would just try to make sure that everyone is on the same page

  8. Tax Preparer

    Current Employee - Tax Preparer in Pine Bluff, AR
    Current Employee - Tax Preparer in Pine Bluff, AR

    I have been working at Jackson Hewitt part-time (More than 3 years)

    Pros

    They are flexible with you

    Cons

    The pay isn't great at all

  9. I run a tax kiosk. I am responsible for filing tax returns, training new employees and performing all office duties.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Tax Preparer in Franklin, IN
    Current Employee - Seasonal Tax Preparer in Franklin, IN

    I have been working at Jackson Hewitt full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Jackson Hewitt offers online training and great management. They have a great employee recognition program.

    Cons

    I can't think of any.

    Advice to Management

    I think a customer reward program would be great. I think a customer loyalty reward program would be great.

  10. Learned a lot. Excellent learning experience. Tax knowledge looks good on a resume. Loved the people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jackson Hewitt

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    People were awesome. Learned a lot. Would recommend to any one. Will be back next tax season more then likely

    Cons

    Really corporate. That was the biggest issue. They really had no idea what customer service is. They think they know but dont.

  11. Great way to earn extra money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Tax Preparer
    Former Employee - Seasonal Tax Preparer

    I worked at Jackson Hewitt

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Seasonal work. You get to interact with a variety of people. Learning new things as you go each time. Company offers great training to make sure workers are prepared before sitting with customers.

    Cons

    High turn over. New people have to be brought up to speed each year.

    Advice to Management

    Find some way to retain your best people each year.

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