Jackson Hewitt

  www.jacksonhewitt.com
  www.jacksonhewitt.com

Jackson Hewitt Reviews

Updated October 14, 2014
Updated October 14, 2014
201 Reviews
3.5
201 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jackson Hewitt President & CEO Philip H. Sanford
Philip H. Sanford
53 Ratings

Review Highlights

Pros
  • you learn a lot of new thing in depth related to taxes (in 11 reviews)

  • Flexible hours and the ability to work and go to school at the same time (in 14 reviews)


Cons
  • Not always leaving when scheduled off, low pay (in 10 reviews)

  • This is a seasonal job so you will be employed a short time (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Office Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Supervisor in Chiefland, FL
    Former Employee - Office Supervisor in Chiefland, FL

    I worked at Jackson Hewitt full-time (more than 3 years)

    Pros

    Great company for college students and those who only want a seasonal job. They offer flexible scheduling and competitive pay.

    Cons

    Depending on the location that you are assigned to, it may not be the most professional atmosphere. Working inside a retail store at an line space provides less privacy and more noise.

    Advice to ManagementAdvice

    I would recommend advertising in locations that are conducive for the area. The problems with employee availability due to travel makes it harder on the other employees. Also the bonus structure should be more clearly defined.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    i was treated well by staff, and encouraged to treat customers well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Preparer in South Gate, CA
    Current Employee - Tax Preparer in South Gate, CA

    I have been working at Jackson Hewitt full-time (more than 5 years)

    Pros

    The tax preparers are knowledgeable, experienced and the clients and employees are not just a number!

    Cons

    the software is generally user friendly but can be complicated at times!

    Advice to ManagementAdvice

    the corporate office should give employees/tax preparers cash bonuses not just nice letters!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Can't wait for 2015

    Current Employee - Seasonal Tax Preparer
    Current Employee - Seasonal Tax Preparer

    I have been working at Jackson Hewitt part-time (more than an year)

    Pros

    Very involved upper management, fun, very flexible in scheduling, and very good education given before the season starts

    Cons

    overly staffed so it can't be full time unless your a manager

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    The lowest salary ever in my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Preparer in Atlanta, GA
    Former Employee - Tax Preparer in Atlanta, GA

    I worked at Jackson Hewitt part-time (less than an year)

    Pros

    Training courses are good and helpul

    Cons

    Work environment is horrible and chaotic

    Advice to ManagementAdvice

    Don't keep supervisors just because they are good tax preparers. They must have management skills as well

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great second job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Preparer in Detroit, MI
    Former Employee - Tax Preparer in Detroit, MI

    I worked at Jackson Hewitt part-time (more than 10 years)

    Pros

    Meet different people daily and interact with all kinds of personalities.
    Ensure accurate tax preparation.
    Nice secondary income to assist with bills.
    The pay should be more than minimum wage for the amount of work involved in preparing tax returns for customers.

    Cons

    Not enough pay for the amount of work that the positions associated with preparing taxes.
    Should be payed training due to the extent of the learning content.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Was a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jackson Hewitt full-time (more than 10 years)

    Pros

    Good company with excellent benefits

    Cons

    The current CEO is horrible and all the franchisees hate him

    Recommends
    Disapproves of CEO
  8.  

    Good place to get experience in the industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI

    I worked at Jackson Hewitt full-time (more than 8 years)

    Pros

    Good pay, long hours. Informative company, gives you lots of tools to succeed. Room for advancement if you want it.

    Cons

    Stressful. May be expected to work longer hours then you may want too. Company may expect to much of employees.

    Advice to ManagementAdvice

    Know the culture of every area that you employ. One size does not fit all.

    Recommends
    Approves of CEO
  9.  

    Great seasonal job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jackson Hewitt as a contractor (more than 3 years)

    Pros

    Good company for student or part time job people. They offer competitive pay and usually 40 hours a week. It is a good job for those who like to meet a variety of people with different backgrounds.

    Cons

    Bonus structure has some need of improvement. It seems that what I thought I would receive was no where close to what I actually earned with the 28% taxes withheld. Also, the constant decorating is somewhat redundant.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    I enjoyed working with clients, answering all of their questions, calming their fears and concerns.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Tax Preparer
    Former Employee - Seasonal Tax Preparer

    I worked at Jackson Hewitt full-time (less than an year)

    Pros

    The constant flow of people coming by.

    Cons

    Sometimes there was some building interferance with the internet, but worked through it.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Excellent experience!

    • Senior Management
    Current Employee - Senior Tax Preparer in Tampa, FL
    Current Employee - Senior Tax Preparer in Tampa, FL

    I have been working at Jackson Hewitt part-time (more than 10 years)

    Pros

    It is a great way to learn the tax system and to provide knowledge to a diverse mix of clientele. Jackson Hewitt does a complete training program with the rules and regulations of the IRS. JH is very supportive during the madness of tax season!

    Cons

    The main con it is a seasonal job. Too bad it cannot be year round. Most tax clients would complain about the prices but they don't realize the complexity of doing a tax return. The knowledge you have to have is not cheap in obtaining which has to be done yearly. Then add to the fact you have to pay overhead expenses on a office that is usually open for only 5 months out of the year.

    Advice to ManagementAdvice

    Make better incentive programs for the seasonal employees that remain loyal year after year.

    Negative Outlook

Work at Jackson Hewitt? Share Your Experiences

Jackson Hewitt

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.