Jackson Hewitt Reviews

Updated August 29, 2015
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290 Employee Reviews

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  1. Tax Preparer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Jackson Hewitt part-time

    Pros

    Good office manager, allowed to make own decisions and actually run office without manager being present.

    Cons

    Owned by company out of state who didn't truly understand the culture in which we worked.

    Advice to Management

    Remember that different US regions require some different management styles.


  2. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative
    Former Employee - Call Center Representative
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Jackson Hewitt has very good team work and people skills. The employees are very hard working people and well organized.

    Cons

    The customers at Jackson Hewitt can be very rude and not so pleasant.

    Advice to Management

    well skilled with five years of management


  3. Registered Tax Return Preparer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former RTRP in Columbus, OH
    Former Employee - Former RTRP in Columbus, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jackson Hewitt (Less than a year)

    Pros

    Great training program, managers always willing to help, flexible schedule and overall fun place to work .

    Cons

    Short staff, some long twelve hour days and need wage increase.

    Advice to Management

    Increase wages and maybe more people would apply and return for years to come


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  5. Tax Prep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer in Lexington, NC
    Former Employee - Tax Preparer in Lexington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jackson Hewitt part-time (More than 3 years)

    Pros

    Flexible hours, great management, lots of interaction with people of all walks of life. Worked in the Walmart which was convenient for me and the customer.

    Cons

    Noisy environment, at times organization was lacking in the office and corporate level. pay was not good given the issues we had to resolve (ie issues with funding or late refunds or government decisions that we had to explain to our customers)

    Advice to Management

    Organize Better, pay better and have management converse the difficult issues with the customers.


  6. Clerk

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I had a job that helped provide for my family for a short time

    Cons

    Not enough training for the work required to perform.

    Advice to Management

    Treat people the way you would like to be treated.


  7. Good for a part-time job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor in Orlando, FL
    Former Employee - Loan Processor in Orlando, FL
    Recommends

    Pros

    awesome please to make money on a tax season and learn about it

    Cons

    seasonal job only and low pay rate


  8. seasonal tax preparer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Preparer
    Current Employee - Tax Preparer
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jackson Hewitt part-time

    Pros

    flexible schedule, great for existing accountants or people familiar with the system to make some extra money.

    Cons

    not stable, and only seasonal.


  9. Tax Preparer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Preparer in Baton Rouge, LA
    Current Employee - Tax Preparer in Baton Rouge, LA
    Recommends

    I have been working at Jackson Hewitt full-time (More than 10 years)

    Pros

    Great Company to work for. Local Franchisees are friendly and make it feel like a family atmosphere. Fair pay, nice bonus and they work around your needs.

    Cons

    Seasonal position for most employees. Business has slow periods, Customers can be difficult if they don't receive the refund they had hoped for or needed.


  10. Manager/Seasonal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Receptionist in Chicago, IL
    Former Employee - Receptionist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jackson Hewitt full-time (More than 10 years)

    Pros

    Working with the Customers helping them with their taxes. Training new employees to learn how to be professional in helping new clients.

    Cons

    It was just a seasonal job.

    Advice to Management

    I will would like to get back in the Receptionist/Clerical field.


  11. Tax preparation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    Pros

    Some of the best reasons that work there was the opportunity to meet and help the customers to see the smiles on their faces after I gave them their checks priceless. I brings me joy.

    Cons

    Some customers are rude about you'll get that anywhere that deal with cutomers and I respond nicely

    Advice to Management

    My advice is you can hire me I am a workaholic, very nice to be around i am reliable, not afraid to work in a group setting. I have a good source of transportation so I will never be late for work uless its a major emergency.



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