Jackson Laboratory Reviews

Updated July 29, 2015
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58 Employee Reviews

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  1. Great community and environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jackson Laboratory

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Location, conferences, great scientific minds

    Cons

    The lab is isolated, small community outside of the lab


  2. Helpful (2)

    A World Class Non-Profit Research Institution Experiencing Growing Pains.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Employee
    Current Employee - Operations Employee

    I have been working at Jackson Laboratory full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The Laboratory prides itself on providing well for it's employees. This is clear when the health care benefits and 403b retirement packages are taken into consideration. The plans are equal to or better than most other research organizations. The plans high quality is likely driven by competitive benefit packages offered by other institutions. There is an unusually long waiting period to begin receiving these benefits.

    Cons

    The organization has understaffed its operations departments. There are many managers that do very little work. These same managers are quick to insist that their subordinates take on an unrealistic workload. I have personally observed promotions that appear to be based on relationships rather than skill level. Many good people have left because of that. Changes need to be made or the loss of talented technical and professional employees will continue. The losses will become more frequent as economic conditions improve.

    Advice to Management

    Stop acting as if you are a for profit corporation. There is no benefit to this type of organization by displaying that type of behavior. The aloofness displayed by operations and middle managers when communicating to their subordinates must not continue. There needs to be regular and confidential 360 degree reviews of all operations and middle managers. Employee feedback requests will assist senior management in identifying the entrenched operations and middle managers that are not inspiring their employees to work smarter and harder. An independent and responsible third party organization must be used to retrieve the 360 degree review data. There is a lack of regular communication between operations and middle managers with their subordinates. That behavior is damaging moral and leaves the operations and middle managers uninformed of operational issues. Regular department meetings for operations employees must be implemented and enforced by senior management. After the 360 degree data has been gathered, it will be found that some very long term operations managers only appear to be doing a good job. Find the courage to get that data and act on it. Your operations employees must be inspired by quality leadership or you will continue to lose them.


  3. Helpful (1)

    JAX West - Mostly good people. Terrible management. (2011)

    Former Employee - In Vivo Technologist in Sacramento, CA
    Former Employee - In Vivo Technologist in Sacramento, CA

    I worked at Jackson Laboratory full-time (More than a year)

    Pros

    The name Jackson laboratory looks really good on a resume. Best thing to do is work here for a few (2 max) years to get your feet wet in the industry and then move on to bigger and better opportunities.

    Cons

    Terrible "me first" management and culture. Terrible leadership form top to bottom. Terrible evaluation of talent and people skills. Poor allocation of resources. Upper Management has an inability to see thing from the perspective of lower employees and lower management was generally selfish and immature. Lower managers engaged in high school like drama and favoritism. Upper management is only concerned with the bottom line. High turnover rate of employees.

    Advice to Management

    Put people with actual leadership skills into position of authority, instead of just relying on seniority and favoritism.


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  5. Helpful (2)

    Great internship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jackson Laboratory

    No opinion of CEO
    No opinion of CEO

    Pros

    Friendly supportive mentorship, beautiful town, wide range of research, small labs, collaborative environment, people with a range of backgrounds and interests, dedicated to research

    Cons

    limited time to get results, wish there were more interaction between departments

    Advice to Management

    more opportunities to work with mice, more faculty talk events


  6. Helpful (1)

    The work environment is very intense.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jackson Laboratory

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If you work as a postdoc in Jackson Laboratory, you can get good research training on the frontiers and get better chance to publish papers in the top journals.

    Cons

    The work environment is very intense. People are pushed to work hard and longer, even come to work at weekends.


  7. Helpful (1)

    Prepare for traffic frustration in the summer unless you live close by

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bar Harbor, ME
    Former Employee - Anonymous Employee in Bar Harbor, ME

    I worked at Jackson Laboratory full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice area geographically, well respected institution with great retirement plan. Some very bright people and management that is generally supportive of changes for improvement.

    Cons

    This is an institution with some serious growing pains. Behind the scenes there tends to be confusion at times and poor communication among the many expanding groups. There is an attempt to improve processes.

    Advice to Management

    The achille's heel of the operation is attracting and keeping younger workers who will perform well and stick around for a bit. As this labor force gets older and fewer the lab will be challenged in meeting the evolving increase in production demand.


  8. Helpful (3)

    Only because..."What else is there?"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Bar Harbor, ME
    Former Employee - Technician in Bar Harbor, ME

    I worked at Jackson Laboratory full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Retirement, Benefits, Outward facing mission to cure human disease.

    Cons

    Congested traffic 6 months of the year. Place people in positions of authority that have no ability to deal with people. Management has a "good-ole'-boys" mentality. COO with severe Napoleon complex. - more concerned about himself/salary/getting ahead than others. He is there to be served by the organization...not to serve the organization. Management doesn't like people who think for themselves...they only want a "yes" person. Their excuse for wanting a "yes" person is "customer service". Management knows that there isn't much in this area and exploits the fact. CEO (Liu) is dis-connected and either doesn't see COO's (Charles Hewett) poor management practices or doesn't care. They like to hire outside and pay a lot more than people doing the same jobs for longer periods of time. Some departments have 50 people and of that 50 are 21 managers....talk about a leaning tower! 'Hand-picked' and created jobs for senior management's favorite people.

    Advice to Management

    Knee-jerk reactions to situations are not beneficial to the institution or employees in general. Exponential increases to COO's salary is a sad reality of this institution while employees scrape...Oh, and watch out for the "Average salary at Jackson Lab" reports...they include many over-paid, senior-management heavy departments. Not a reality. Increase base wage from $10.25......this hasn't changed in over a DECADE!


  9. Great place for scientists

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jackson Laboratory

    Pros

    Great benefits! Great People! Great location!

    Cons

    The opportunities for advancement is not high


  10. Helpful (3)

    Jackson Laboratory Sacramento

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scientist/Consultant in Sacramento, CA
    Former Employee - Scientist/Consultant in Sacramento, CA

    I worked at Jackson Laboratory full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexible hours, on-site gym, noble research concepts. a step stool for your biotech career

    Cons

    Immature, back-stubbing, gossip-mill work environment, absolutely NO accountability, favoritism, no team work. Things are different at BH and Connecticut, I heard. not too impressive benefits once you get them

    Advice to Management

    Learn to hire the right people. And when you find the right people, DIRECT HIRE them, not through a temp agency.


  11. Helpful (2)

    Talk of Customer Experience has yielded little positive impact on researchers using/trusting JAX services.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Bar Harbor, ME
    Current Employee - Management in Bar Harbor, ME

    I have been working at Jackson Laboratory full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits package is world class. Fair base salary. The organization routinely 'trains from within.' If considering Bar Harbor, the wilderness location is pristine but the area lacks cultural attractions.

    Cons

    Accountability varies across all functional units at JAX Mice and Clinical Research Services. Management 'favorites' are routinely shielded from accountability and are often promoted. Significant issues impacting research are often minimized or buried altogether.

    Advice to Management

    Set measurable standards for all employees/operating groups and apply those standards uniformly. Hold ALL employees accountable.



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